A whatsapp chatbot is a computer program that's designed to simulate human conversation. Users communicate with these tools using a chat interface or via voice, just like they would converse with another person. Chatbots interpret the words given to them by a person and provide a pre-set answer.

Advantages: Why chatbots are a powerful partner for your company?
They help you get to know your customers. Conversational Chatbots can help you get to know your customers even more. ...
They're a selling machine. .
Customer service at any time. .
They help optimize costs. .
They improve customer satisfaction.

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