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Nairaland Forum / Science/Technology / Phones / Fingerprint Sensor Notworking N Heating Up (808 Views)
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Fingerprint Sensor Notworking N Heating Up by donMIG(m): 9:09am On Mar 18, 2022 |
Good morning I'm really confused here pls My fone fell down yesterday, the distance it fell from was not too high, like from my shin. I cleaned it up like a normal tin... But I notices that d sensor was heating up, I quickly restarted the fone, still heating up n the sensor refused to work. I noticed a little dent to the sensor It a new fone just 3 weeks, can it b fixed? I was told to take it back to where I bought it that I might still be eligible for its warranty. I'm seriously pissed rn I swear! I don't even know what exactly to do, I don't know if they will take it back and get it fixed or not |
Re: Fingerprint Sensor Notworking N Heating Up by Danmboss(m): 9:33am On Mar 18, 2022 |
Which brand? |
Re: Fingerprint Sensor Notworking N Heating Up by donMIG(m): 10:58am On Mar 18, 2022 |
Danmboss: Infinix note11i |
Re: Fingerprint Sensor Notworking N Heating Up by Fremantle: 6:27pm On Mar 18, 2022 |
donMIG:Kindly go to Settings < My Phone > Warranty. Input your IMEI number to activate your E-warranty card. Then go to Calcare App, locate their nearest center close to you, take ur phone and the receipt to the office presenting evidence. They'll either fix it for you (90% of the time) free of charge, OR They'll change the Phone (don't rely on this, as if the phone is fixable, that's what you'll get, a fix) 3 Likes |
Re: Fingerprint Sensor Notworking N Heating Up by Mohbola(f): 6:00pm On Mar 21, 2022 |
Just take the phone to CarlCare |
Re: Fingerprint Sensor Notworking N Heating Up by Corroro: 11:02pm On Mar 21, 2022 |
Try taking it to carlcare to have it checked. |
Re: Fingerprint Sensor Notworking N Heating Up by donMIG(m): 7:24pm On Apr 19, 2022 |
Corroro: I swear na scam them b I got my fone back after 1month They couldn't even fix the sensor... It was disabled |
Re: Fingerprint Sensor Notworking N Heating Up by donMIG(m): 7:25pm On Apr 19, 2022 |
Mohbola: Naija tine just worst Got the fone back after one month The cal care and the whole brand sef na sh! T |
Re: Fingerprint Sensor Notworking N Heating Up by donMIG(m): 7:25pm On Apr 19, 2022 |
Fremantle: Thanks for ur advice |
Re: Fingerprint Sensor Notworking N Heating Up by Fremantle: 8:00pm On Apr 19, 2022 |
donMIG:You're welcome, hope ur issue has been resolved? |
Re: Fingerprint Sensor Notworking N Heating Up by donMIG(m): 11:47pm On Apr 19, 2022 |
Fremantle: No entirely The sensor was removed obviously can't b fixed + they stole my charger |
Re: Fingerprint Sensor Notworking N Heating Up by Fremantle: 2:30pm On Apr 20, 2022 |
donMIG:Sorry about that, since they couldn't fix it, they ought to have changed it, give u a new phone. Too bad, where's your location and and the Calcare center you took ur phone to? |
Re: Fingerprint Sensor Notworking N Heating Up by Flamees(m): 4:24pm On Apr 20, 2022 |
Fremantle: |
Re: Fingerprint Sensor Notworking N Heating Up by coronavirus19: 7:36pm On Apr 20, 2022 |
1 Like |
Re: Fingerprint Sensor Notworking N Heating Up by donMIG(m): 8:51pm On Apr 20, 2022 |
Fremantle: Zaria I sent it to Karina The whole thin sef dei annoying Coz even my charger that I kept inside was stolen |
Re: Fingerprint Sensor Notworking N Heating Up by Fremantle: 9:22pm On Apr 20, 2022 |
donMIG:I don't mean to sound rude, but I guess location was a factor for you. In as much as Calcare centers all over Nigerian should operate as one been that the kind of service u get in Lagos should be what another person can get in Taraba, but then there are certain factors that come into play...... Try contacting Calcare service@carlcare.com directly explaining what went wrong with your phone and the kind of service you received when you went to one of their outlet. Sorry about your charger, it can be annoying and frustrating. |
Re: Fingerprint Sensor Notworking N Heating Up by donMIG(m): 11:11pm On Apr 20, 2022 |
Fremantle: Seriously Will any good come from contacting them directly? |
Re: Fingerprint Sensor Notworking N Heating Up by Fremantle: 11:47pm On Apr 20, 2022 |
donMIG:Hear what they have to say, there's no harm in trying. Unless you've concluded and agreed within you that it's a lost cause and you'll part with ur phone as it now is.... Then don't bother anymore. Good luck |
Re: Fingerprint Sensor Notworking N Heating Up by Yinksy09(m): 9:00pm On Apr 24, 2022 |
donMIG: Really sorry about that. Most times i prefer Carlcare because its cheap and they use genuine parts. I once fixed a Tecno fixed there but its the office at ikeja very close to underbridge. |
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