Good morning, I have this issue with my bank (sterling bank) and stanbic ibtc.. February 5, I went to the ATM stand to withdraw money and I made use of stanbic ibtc ATM machine(stand), after counting and counting, it stopped and ejected the card probably there was no money in it..so I decided to go for ten thousand instead(I tried twenty thousand before and it didn't dispense).
The issue is that the money was not reversed because I waited for a while and I kept checking my phone for reversal there was nothing.. The third day which was Monday, I decided to visit my bank to lodge a dispense error form hoping that in days it would be reversed yet nothing came.. So they had to request for a FOOTAGE from stanbic ibtc because Stanbic claimed that I got value already.. Till today, I am still waiting for the footage and I have been disturbing them via mail and they kept asking me to be patient on Instagram.. What can I do to get my money back?

Woo, Bro, same shit happened to me, exactly like you've said it. Mine was with my Access card on a Zenith ATM. I got debited ten thousand (10,000), when I contacted my bank they did their investigation and told me Zenith Bank claimed they paid me that it wasn't a failed transaction. Nigga I was startled by this cause I saw the transaction declined and my card popped out with no Fucking paper, and this Fucking ass banks be playin' with me. I did let it go though. The system in this country is shit ass I tell ya.

Same shit happened to me

GTB cashless banking on UbA ATM.

They reversed the money after 1 year and some months