Employee stress and poor performance are a result of longer work hours, shorter contracts, frequent organizational change, managerial incompetence, and pressure from tighter profit margins. But a culture of resilience in the workplace offers psychological support to affected employees and improves performance of both people and organizations.

Using evidence-based ideas from lessons learned by scholars, and best employee-oriented practices from Ryanair, the author explains how you can create a strategically-aligned organization in this intuitive and incredibly effective blueprint. [url]This book[/url] provides leaders with a tool for managing a company's journey from strategic ideas to world-class performance. It is ideal for anyone interested in fostering a high-performance and emotionally resilient workforce. Its cutting-edge approach also makes it perfect for students and researchers of organizational and occupational psychology.

Irobiko Chimezie Kingsley is superbly bridging the gap between management theories and application through hands-on experiences and real-world case studies. The book provides a practical step-by-step guide that helps organizations sustain a winning team.

A CONSULTANCY REPORT ON HOW SPORTS DIRECT CAN ACHIEVE COMPETITIVE ADVANTAGE BY IMPROVING EMPLOYEES’ WORKING CONDITION

TABLE OF CONTENT

EXECUTIVE SUMMARY 3

THE COMPANY CONSULTANCY REPORT 5

1.0 Introduction 5

1.1 Terms of Reference 5

1.2 Situational Analysis of the Problem 6

1.4 SWOT Analysis 9

1.5 Fielder’s Contingency Model 11

1.6 Leader-Member Exchange Model (LXM) 12

1.7 Proposed Agenda for Change 13

1.8 Conceptual Framework 18

1.9 Implementation Plan 20

1.10 Implementation Implications for Sport Direct 25

1.11 Conclusion 26

EVIDENCE REVIEW 27

2.0 Introduction 27

2.1 SWOT Analysis 33

2.2 Fielder’s Contingency Model 37

2.3 Leader-Member Exchange (LMX) Model 41

REFLECTIVE REPORT 41

3.1 Introduction 41

3.1 Description 42

3.2 Feelings 43

3.3 Evaluation 43

3.4 Analysis 44

3.5 Conclusion 44

3.6 Action Plan 45

REFERENCES 49

APPENDIX 49

Appendices A: Results of the Least-Preferred Co-Worker Test of Sport Direct 49

Appendices B: Least-Preferred Co-Work Scale 50

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