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English Personalized Internet Assessor {part Time, Work From Home, Independent} / Freelance Work From Home As A Personalized Internet Assessor At Lionbridge / English Personalized Internet Assessor (part Time, Independent Contractor, Work) (2) (3) (4)
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Associate Quality Assessor (customer Care Team Lead by Stormyweather(m): 7:55pm On May 24, 2022 |
Dear all, We are recruiting to fill the position above. The Ideal candidate must be fluent in French and Yoruba language. What you would be expected to do: I. Analyze data to better understand potential gaps, concerns, and outcomes of decisions II. Create reports, summaries, presentations, and process documents to display results III. Collaborate with other team members to effectively analyze and present data IV. Develop systems and processes for gathering and storing data for future analytic projects V. Identify process trends that are not well done by the agents and educate appropriately VI. Monitor internal processes and revise/update the scorecards and scripts accordingly. VII. Collaborate with the Process delivery analyst to identify opportunities to improve process performance and efficiencies in existing systems. VIII. Must have a tracking and monitoring dashboard on process adherence within the call center. Please the ideal candidate must be able to speak French and Yoruba fluently. Kindly send CV to relue@icsoutsourcing.com Location is Lagos |
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Procurement Specialist At World Bank / Relationship Managers ( Marketers) Needed Nationwide For A Leading Bank / Urgent
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