Hi Everyone,

I hope someone can help me. I currently have a HP 625 Win7. All of sudden my internal laptop speakers stopped working, but my headphones still work, however my problem still persists when inserting and removing the headphones jack. Any other suggestions on how to resolve this problem?

Day11.

I guess your speakers are blown.
I suggest Ɣ☺ΰ replace them.

Replaced a 5 months old lappy,

Kai, HP don scam me, them must see me 2mrw

Thanks bro.

Yes I agreed the built-in speakers will have to be replaced.

Hp must have used low quality speakers on the laptops cos two of my friends' laptops (still hp 625) have the same problem.

Goodman:

Yes I agreed the built-in speakers will have to be replaced.

blackracle:

I guess your speakers are blown.
I suggest Ɣ☺ΰ replace them.

This may be the last resort and will advice you click start, run and type in dxdiag press enter look for sound

Make sure no headphone's connected click test sound and let us know the feedback.

Visit HP website and laptop make and models and operating system type and see if there's any

fix update such as audio bios. try checking and read the fix section at the top

This problem is not a software issue, it is a hardware problem, simply put it the speakers are gone or loose cable on the motherboard. So performing any update will not help in this case, as the OP said there is sound when using the headphones via the audio jack.

Most HP laptops are crap, overheating, GPU inssues, nVidia chipset except the business models and they are more expensive.  I would not recommend HP laptops to my enemies.

Goodman:

This problem is not a software issue, it is a hardware problem, simply put it the speakers are gone or loose cable on the motherboard. So performing any update will not help in this case, as the OP said there is sound when using the headphones via the audio jack.

Most HP laptops are crap, overheating, GPU inssues, nVidia chipset except the business models and they are more expensive.  I would not recommend HP laptops to my enemies.

www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00833257">http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00833257

Thats right. I always check manu website for update to a problem or know issues.
for example Have seen engineers replace laptop cd/dvd drive instead of deleting the
lower and upper filters in regedit.Always make sure I check website for update if any.

Will advice poster to take it to a techncian before replacing the speakers
as we're only performing 1st-2nd line diagnostics and need hands on diagnostics.

ie checking loose cable etc.


@Goodman search for me on facebook add me as a friend if you like and will accept as

I like to associate with my fellow professionals



Profile ID is Deji Sunday

deji2009:

www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00833257">http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00833257

Thats right. I always check manu website for update to a problem or know issues.
for example Have seen engineers replace laptop cd/dvd drive instead of deleting the
lower and upper filters in regedit.Always make sure I check website for update if any.

Will advice poster to take it to a techncian before replacing the speakers
as we're only performing 1st-2nd line diagnostics and need hands on diagnostics.

ie checking loose cable etc.


@Goodman search for me on facebook add me as a friend if you like and will accept as

I like to associate with my fellow professionals



Profile ID is Deji Sunday

I will check out your facebook page lol. Before attempting any repair a good tech should be able to make a judgement if a particular problem is caused by software or hardware and then narrow it down. I have worked as a phone tech support and now an onsite service engineer to date.