JOB TITLE: SmartCash Sales Support Executive.

MAIN OBJECTIVE OF THE JOB

The purpose of this job is to support the Sales & Distribution team in activities to increase the subscriber base for SmartCash PSB Services in the assigned region with the aim of increasing revenue and Wallet users, count, Working closely with the S& team and alert them of any potential business opportunities for additional sales within key clients.
• Coordinating all Agent management activities within the territory (recruitment, replacement, training, onboarding, monitoring, trade asset, trade collateral, branding)
• Drive compliance to regulation and Agent agreement
• Drive and track Agent activity and performance
• First point of call for issue resolution
• Coordinating Agent engagement across area of coverage (Quarterly agent forum/meetings)
• Coordinating market activations/market storms across the different communities within the area of coverage to drive public awareness of the channel
• Driving knowledge-sharing sessions across branches
• Conducting market research on unique/ bespoke products required to drive adoption of the Agent Channel
• Other tasks as assigned

CONTACTS ARISING FROM THE JOB
INTERNAL: Regional Operation Directors, Regional Distribution Managers, Key Account Managers,


EXTERNAL: SmartCash Customers.

Knowledge, Skills, and Other Features

- Computer Literacy
- Customer Centricity
- Good communication and interpersonal skills
- Mental Alertness
- Social Skills
- Honesty

QUALIFICATION: HND or University degree with 0 - 1year of work experience in sales, customer services or related field.

Interested candidate should send their CV to recruitment@fortknoxoutsourcing.com Using Job Role and Location as the subject of the mail.