People are now using mobile apps more than usual compared to how they were using them before. This is because of the power of the internet that allows the customer to shop anytime and anywhere from any device.

If you follow the most recent technological trends, then you will learn about how shopping apps are impacting customer purchase decisions. As a store merchant, you need to recognize the potential of the eCommerce mobile app and use it to increase your online store sales.

The Magento 2 Mobile App Builder by Knowband helps in generating more growth, sales, and revenue for their eCommerce site. The Magento 2 Mobile App is compatible with all the devices your customers are shopping from. So, there is a good chance that a large set of customers are browsing your native Android and iOS apps.

But the real question is, do you need the Magento 2 Mobile App for your E-Commerce store? If you want to find out the answer to this question, then we have come up with some important reasons why you should have a mobile app for your e-commerce business.

Customers Prefer Magento 2 Mobile App

Having a user-friendly mobile site is the first step toward generating good sales from mobile users. But sooner or later, you need to have a mobile app. The Knowband Magento 2 eCommerce Mobile App offers a better shopping experience to customers with more convenience and speed than the eCommerce website. So, if you don't have a mobile app, then you’re neglecting the majority of the market while also providing a less optimal experience for your existing customers.

Gain a Competitive Advantage

Customers are more likely to shop from mobile apps than from e-commerce websites. If you’re still getting a good number of mobile sales right now, then it is fortunate, but it won’t last forever. On the flip side, being an early mover and building a mobile app for Magento 2 will give you an advantage over other websites without one. This means that if a user is torn between you and a competitor, the native Android and iOS apps will give them a reason to lean towards you. In the coming years, every e-commerce business will have a mobile app. So it’s in your best interest to create one right now and take the opportunity to have a competitive edge over others.

Improve Marketing Communication

The Knowband Magento 2 Mobile App Creator definitely won’t disappoint you when it comes to sales. Shopping apps consist of features like push notifications, rewards, and offers to generate even more profits from your current and prospective customers. The push notification will appear directly on a user’s home screen, just like a text. When that notification gets opened, the user will be directed straight to the native Android and iOS apps, which makes it easier for them to buy. Furthermore, the module allows customers to use social media to promote their favorite products and brand.

Offer Enhanced Customer Service

Users are encouraged to shop longer and spend more money after a good customer service experience. So this is something that you should address when you’re designing the shopping app for your eCommerce business. The Magento 2 Android App Builder consists of Zopim and WhatsApp chat features that make it easy for customers to connect with store admins 24*7.

Conclusion

Now, you understand why an e-commerce mobile app is so important for your online store. If you’ve never built a shopping app before, this might sound a little difficult but building an app is easier than you think. So, it’s time to take action and go for Knowband Magento 2 iOS App Maker. You can create a Magento 2 mobile app without writing any code. If you need some help or want us to build it for you, just reach out at support@knowband.com.