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Kuda Bank Vs Access Bank - Nairaland / General - Nairaland

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Kuda Bank Vs Access Bank by Dronyemachi53(m): 11:01pm On Jul 04, 2022
Recently I noticed that kuda ATM card doesn't work on every POS terminal.

I learnt this the hard way;on july 2nd, I withdrew via a POS agent(Access bank),the transaction failed but I was debited.

The issue is that no reversal of my money.

Must I wait for 7 working days to get my money back

Thanks
Re: Kuda Bank Vs Access Bank by satelliteDISH(m): 11:09pm On Jul 04, 2022
Dronyemachi53:
Recently I noticed that kuda ATM card doesn't work on every POS terminal.

I learnt this the hard way;on july 2nd, I withdrew via a POS agent(Access bank),the transaction failed but I was debited.

The issue is that no reversal of my money.

Must I wait for 7 working days to get my money back

Thanks

You leave physical bank go dey do online banking. You think say here nah dubai wey customer support is 100% efficient.

Oyah, go their WhatsApp, twitter, website, app go dey disturb them.

Leave me alone. I am not feeling fine kiss
Re: Kuda Bank Vs Access Bank by Dronyemachi53(m): 11:21pm On Jul 04, 2022
satelliteDISH:


You leave physical bank go dey do online banking. You think say here nah dubai wey customer support is 100% efficient.

Oyah, go their WhatsApp, twitter, website, app go dey disturb them.

Leave me alone. I am not feeling fine kiss
Lol...I left firstbank due to incessant deduction in the name of sms....I guess GTB will be better
Re: Kuda Bank Vs Access Bank by ojun50(m): 12:12am On Jul 05, 2022
All this online, new generation kolo bank my advice is for people not relax if they have money there.


Normal bank they get issues wey dey hard them so solve
Re: Kuda Bank Vs Access Bank by Treasure17(m): 12:12am On Jul 05, 2022
Dronyemachi53:
Recently I noticed that kuda ATM card doesn't work on every POS terminal.

I learnt this the hard way;on july 2nd, I withdrew via a POS agent(Access bank),the transaction failed but I was debited.

The issue is that no reversal of my money.

Must I wait for 7 working days to get my money back
You don't have to wait for that long and besides you should have notified them immediately via mail. I was wrongly debited while using ATM, sent a mail that day and my money was reversed within thirty minutes.

Thanks
Re: Kuda Bank Vs Access Bank by chatinent: 12:25am On Jul 05, 2022
Dronyemachi53:
Recently I noticed that kuda ATM card doesn't work on every POS terminal.

I learnt this the hard way;on july 2nd, I withdrew via a POS agent(Access bank),the transaction failed but I was debited.

The issue is that no reversal of my money.

Must I wait for 7 working days to get my money back

Thanks
Go to the transaction details and dispute it.

Be rest assured they'll refund you...but it will take a while.

I still prefer Kuda to every other bank in Nigeria. Kuda only seconds Barter by Flutterwave to me.

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