Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / New
Stats: 3,036,273 members, 7,446,475 topics. Date: Thursday, 01 June 2023 at 12:52 AM

Customer Service Representative - Jobs/Vacancies - Nairaland

Nairaland Forum / Nairaland / General / Jobs/Vacancies / Customer Service Representative (301 Views)

Graduate Customer Service Representative At Datapex Drifty Technologies Limited / Field Service Representative At Schneider Electric / Ikeja Electric Invite For Energy Sales Representative (2) (3) (4)

(1) (Reply)

Customer Service Representative by fadacinfo: 12:55pm On Jul 18, 2022
Our client is one of the leading brands in telecommunications industry. Due to expansion they are in need of a Customer Service Representative.

Location: Ikeja

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

• Diploma in Mass Communication or any related course.
• Minimum of 2 years’ experience as a Customer Service
• Ability to stay calm when customers are stressed or upset.
• Good with Microsoft Excel
• Experience working with customer support.

Interested candidates should send CVs to 09012544195 on whatsapp or send to the link below


(1) (Reply)

Service Executive Role / Urgent Vacancy: Actresses And Videographers / Now Hiring

(Go Up)

Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health
religion celebs tv-movies music-radio literature webmasters programming techmarket

Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10)

Nairaland - Copyright © 2005 - 2023 Oluwaseun Osewa. All rights reserved. See How To Advertise. 14
Disclaimer: Every Nairaland member is solely responsible for anything that he/she posts or uploads on Nairaland.