Job role: Branch Operations Manager

Location: Lagos Mainland, and Lagos Island

Salary– Highly competitive based on experience

Job Description
Developing and sustaining long-lasting relationships with customers.
· Calling potential customers to explain company products and encourage purchases.
· Answering customers' questions and escalating complex issues to the relevant departments as needed.
· Developing in-depth knowledge of company products.
· Managing Effectiveness
· Consumables must be fully stocked
· Operations file must be updated
· All Club Rotas/Timetables due by 25th of each month. In Club monthly brand approved posters updated and current.
· Maintaining an accurate record of all sales
· Ensure prompt resolution of customer complaints
· Supervise cleaners in the branch
· Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed
· Liaise with the necessary departments iro equipment repair and maintenance
· Inform leads and customers of current promotions and discounts
· Maintain positive business and customer relationships in the effort to extend customer lifetime value
· Ensure equipment are in always working order
Arrange biweekly Branch events

Requirements
· Minimum of 5 years in Sales/Customer Service, preferably in Hospitality
· Up to 3 years of leading a team.
· Proven track record of achieving sales targets.
· Excellent negotiation and consultative sales skills.
· Exceptional customer service skills.
· Excellent interpersonal communication skills, both verbal and written
· Ability to manage a branch facility, in relation to the organization's look and feel standard.
· Excellent interpersonal skills. Ability to positively engage customers and implement directives/policies/processes as expected by management.
· Coupled with the ability to galvanize the branch team and ensure compliance with policies and procedures.
· Strong analytical and problem-solving skills.
· Ability to quickly escalate/resolve problems that may affect branch operations or create a poor customer experience.

Interested candidate should send their CV to recruitment@fortknoxoutsourcing.com Using Job Role and Location as the subject of the mail.

Yoyobravo:
Job role: Branch Operations Manager

Location: Lagos Mainland, and Lagos Island

Salary– Highly competitive based on experience

Job Description
Developing and sustaining long-lasting relationships with customers.
· Calling potential customers to explain company products and encourage purchases.
· Answering customers' questions and escalating complex issues to the relevant departments as needed.
· Developing in-depth knowledge of company products.
· Managing Effectiveness
· Consumables must be fully stocked
· Operations file must be updated
· All Club Rotas/Timetables due by 25th of each month. In Club monthly brand approved posters updated and current.
· Maintaining an accurate record of all sales
· Ensure prompt resolution of customer complaints
· Supervise cleaners in the branch
· Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed
· Liaise with the necessary departments iro equipment repair and maintenance
· Inform leads and customers of current promotions and discounts
· Maintain positive business and customer relationships in the effort to extend customer lifetime value
· Ensure equipment are in always working order
Arrange biweekly Branch events

Requirements
· Minimum of 5 years in Sales/Customer Service, preferably in Hospitality
· Up to 3 years of leading a team.
· Proven track record of achieving sales targets.
· Excellent negotiation and consultative sales skills.
· Exceptional customer service skills.
· Excellent interpersonal communication skills, both verbal and written
· Ability to manage a branch facility, in relation to the organization's look and feel standard.
· Excellent interpersonal skills. Ability to positively engage customers and implement directives/policies/processes as expected by management.
· Coupled with the ability to galvanize the branch team and ensure compliance with policies and procedures.
· Strong analytical and problem-solving skills.
· Ability to quickly escalate/resolve problems that may affect branch operations or create a poor customer experience.

Interested candidate should send their CV to recruitment@fortknoxoutsourcing.com Using Job Role and Location as the subject of the mail.

I have applied
Am too sure I will get the job

Thank u Jesus Christ