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We Are Looking For A Customer- Service Representative & Data Analyst - Lagos - Jobs/Vacancies - Nairaland

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Vacancy! Senior IT Business Analyst! Lagos / Graduate Customer Service Representative At Datapex Drifty Technologies Limited / BUSINESS DEVELOPMENT ANALYST - Lagos & Port Harcourt (2) (3) (4)

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We Are Looking For A Customer- Service Representative & Data Analyst - Lagos by wagazala: 5:27pm On Oct 12, 2022
1. Job brief
We are looking for a customer- service representative at WINNERS GOLDEN CHANCE.
Responsibilities
• Manage large amounts of incoming phone calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
Requirements and skills
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

A Bachelor’s Degree in Mass Communication will be considered an added advantage
Applicants should send their CV to hr@winnersgoldenchance.ng


2. Job brief
We are looking for a passionate certified Data Analyst at WINNERS GOLDEN CHANCE. The successful candidate will turn data into information, information into insight and insight into business decisions.

Responsibilities
• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in complex data sets
• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
• Work with management to prioritize business and information needs
• Locate and define new process improvement opportunities
Requirements and skills
• Proven working experience as a Data Analyst or Business Data Analyst
• Strong knowledge of and experience with reporting packages (Power BI, Tabula etc), databases (SQL, Postgre etc) and Speedsheet (M.S Excel and Google Sheet)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings

A Bachelor’s Degree i in Mathematics, Economics, Computer Science, Information Management or Statistics will be considered an added advantage

Applicants should send their CV to hr@winnersgoldenchance.ng

1 Like

Re: We Are Looking For A Customer- Service Representative & Data Analyst - Lagos by Wuminity(f): 5:41pm On Oct 12, 2022
wagazala:
1. Job brief
We are looking for a customer- service representative at WINNERS GOLDEN CHANCE.
Responsibilities
• Manage large amounts of incoming phone calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
Requirements and skills
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

A Bachelor’s Degree in Mass Communication will be considered an added advantage
Applicants should send their CV to hr@winnersgoldenchance.ng


2. Job brief
We are looking for a passionate certified Data Analyst at WINNERS GOLDEN CHANCE. The successful candidate will turn data into information, information into insight and insight into business decisions.

Responsibilities
• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in complex data sets
• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
• Work with management to prioritize business and information needs
• Locate and define new process improvement opportunities
Requirements and skills
• Proven working experience as a Data Analyst or Business Data Analyst
• Strong knowledge of and experience with reporting packages (Power BI, Tabula etc), databases (SQL, Postgre etc) and Speedsheet (M.S Excel and Google Sheet)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings

A Bachelor’s Degree i in Mathematics, Economics, Computer Science, Information Management or Statistics will be considered an added advantage

Applicants should send their CV to hr@winnersgoldenchance.ng


Hi,

Which area in Lagos please?
Re: We Are Looking For A Customer- Service Representative & Data Analyst - Lagos by zheeko: 5:57pm On Oct 12, 2022
wagazala:
1. Job brief
We are looking for a customer- service representative at WINNERS GOLDEN CHANCE.
Responsibilities
• Manage large amounts of incoming phone calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
Requirements and skills
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

A Bachelor’s Degree in Mass Communication will be considered an added advantage
Applicants should send their CV to hr@winnersgoldenchance.ng


2. Job brief
We are looking for a passionate certified Data Analyst at WINNERS GOLDEN CHANCE. The successful candidate will turn data into information, information into insight and insight into business decisions.

Responsibilities
• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in complex data sets
• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
• Work with management to prioritize business and information needs
• Locate and define new process improvement opportunities
Requirements and skills
• Proven working experience as a Data Analyst or Business Data Analyst
• Strong knowledge of and experience with reporting packages (Power BI, Tabula etc), databases (SQL, Postgre etc) and Speedsheet (M.S Excel and Google Sheet)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings

A Bachelor’s Degree i in Mathematics, Economics, Computer Science, Information Management or Statistics will be considered an added advantage

Applicants should send their CV to hr@winnersgoldenchance.ng


For the data analyst role what is the net pay?
Re: We Are Looking For A Customer- Service Representative & Data Analyst - Lagos by wagazala: 7:06pm On Oct 12, 2022
Wuminity:


Hi,

Which area in Lagos please?

Ikeja
Re: We Are Looking For A Customer- Service Representative & Data Analyst - Lagos by wagazala: 7:07pm On Oct 12, 2022
zheeko:


For the data analyst role what is the net pay?

You probably will have to apply to find out.

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