We Are Looking For A Customer- Service Representative & Data Analyst - Lagos by wagazala: 5:27pm On Oct 12, 2022 |
1. Job brief We are looking for a customer- service representative at WINNERS GOLDEN CHANCE. Responsibilities • Manage large amounts of incoming phone calls • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Take the extra mile to engage customers Requirements and skills • Proven customer support experience or experience as a Client Service Representative • Track record of over-achieving quota • Strong phone contact handling skills and active listening • Familiarity with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and presentation skills • Ability to multi-task, prioritize, and manage time effectively
A Bachelor’s Degree in Mass Communication will be considered an added advantage Applicants should send their CV to hr@winnersgoldenchance.ng
2. Job brief We are looking for a passionate certified Data Analyst at WINNERS GOLDEN CHANCE. The successful candidate will turn data into information, information into insight and insight into business decisions.
Responsibilities • Interpret data, analyze results using statistical techniques and provide ongoing reports • Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality • Acquire data from primary or secondary data sources and maintain databases/data systems • Identify, analyze, and interpret trends or patterns in complex data sets • Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems • Work with management to prioritize business and information needs • Locate and define new process improvement opportunities Requirements and skills • Proven working experience as a Data Analyst or Business Data Analyst • Strong knowledge of and experience with reporting packages (Power BI, Tabula etc), databases (SQL, Postgre etc) and Speedsheet (M.S Excel and Google Sheet) • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy • Adept at queries, report writing and presenting findings
A Bachelor’s Degree i in Mathematics, Economics, Computer Science, Information Management or Statistics will be considered an added advantage
Applicants should send their CV to hr@winnersgoldenchance.ng 1 Like |
Re: We Are Looking For A Customer- Service Representative & Data Analyst - Lagos by Wuminity(f): 5:41pm On Oct 12, 2022 |
wagazala: 1. Job brief We are looking for a customer- service representative at WINNERS GOLDEN CHANCE. Responsibilities • Manage large amounts of incoming phone calls • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Take the extra mile to engage customers Requirements and skills • Proven customer support experience or experience as a Client Service Representative • Track record of over-achieving quota • Strong phone contact handling skills and active listening • Familiarity with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and presentation skills • Ability to multi-task, prioritize, and manage time effectively
A Bachelor’s Degree in Mass Communication will be considered an added advantage Applicants should send their CV to hr@winnersgoldenchance.ng
2. Job brief We are looking for a passionate certified Data Analyst at WINNERS GOLDEN CHANCE. The successful candidate will turn data into information, information into insight and insight into business decisions.
Responsibilities • Interpret data, analyze results using statistical techniques and provide ongoing reports • Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality • Acquire data from primary or secondary data sources and maintain databases/data systems • Identify, analyze, and interpret trends or patterns in complex data sets • Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems • Work with management to prioritize business and information needs • Locate and define new process improvement opportunities Requirements and skills • Proven working experience as a Data Analyst or Business Data Analyst • Strong knowledge of and experience with reporting packages (Power BI, Tabula etc), databases (SQL, Postgre etc) and Speedsheet (M.S Excel and Google Sheet) • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy • Adept at queries, report writing and presenting findings
A Bachelor’s Degree i in Mathematics, Economics, Computer Science, Information Management or Statistics will be considered an added advantage
Applicants should send their CV to hr@winnersgoldenchance.ng
Hi, Which area in Lagos please? |
Re: We Are Looking For A Customer- Service Representative & Data Analyst - Lagos by zheeko: 5:57pm On Oct 12, 2022 |
wagazala: 1. Job brief We are looking for a customer- service representative at WINNERS GOLDEN CHANCE. Responsibilities • Manage large amounts of incoming phone calls • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Take the extra mile to engage customers Requirements and skills • Proven customer support experience or experience as a Client Service Representative • Track record of over-achieving quota • Strong phone contact handling skills and active listening • Familiarity with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and presentation skills • Ability to multi-task, prioritize, and manage time effectively
A Bachelor’s Degree in Mass Communication will be considered an added advantage Applicants should send their CV to hr@winnersgoldenchance.ng
2. Job brief We are looking for a passionate certified Data Analyst at WINNERS GOLDEN CHANCE. The successful candidate will turn data into information, information into insight and insight into business decisions.
Responsibilities • Interpret data, analyze results using statistical techniques and provide ongoing reports • Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality • Acquire data from primary or secondary data sources and maintain databases/data systems • Identify, analyze, and interpret trends or patterns in complex data sets • Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems • Work with management to prioritize business and information needs • Locate and define new process improvement opportunities Requirements and skills • Proven working experience as a Data Analyst or Business Data Analyst • Strong knowledge of and experience with reporting packages (Power BI, Tabula etc), databases (SQL, Postgre etc) and Speedsheet (M.S Excel and Google Sheet) • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy • Adept at queries, report writing and presenting findings
A Bachelor’s Degree i in Mathematics, Economics, Computer Science, Information Management or Statistics will be considered an added advantage
Applicants should send their CV to hr@winnersgoldenchance.ng
For the data analyst role what is the net pay? |
Re: We Are Looking For A Customer- Service Representative & Data Analyst - Lagos by wagazala: 7:06pm On Oct 12, 2022 |
Wuminity:
Hi,
Which area in Lagos please? Ikeja |
Re: We Are Looking For A Customer- Service Representative & Data Analyst - Lagos by wagazala: 7:07pm On Oct 12, 2022 |
zheeko:
For the data analyst role what is the net pay? You probably will have to apply to find out. |