A reputable company with office in Ikeja, Lagos Nigeria is in need of the following personnel for immediate employment.

Job Role: Telemarketers -5.

Responsibilities:
· Manage large amounts of incoming phone calls
· Identify and assess customers’ needs to achieve satisfaction
· Able to answer customer question and needs via Facebook and other social media.
· Able to communicate in a suitable manner with a calm and soft voice.
· Build sustainable relationships and trust with customer accounts through open and interactive communication
· Provide accurate, valid and complete information by using the right methods/tools
· Meet personal/customer service team sales targets and call handling quotas
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
· Keep records of customer interactions, process customer accounts and file documents
· Follow communication procedures, guidelines and policies

Job Requirements:
· Minimum of SSCE.
· Must be computer literate and able to understand the basics of Microsoft excel

Salary:
Basic: 40k
Performance bonus 0 - 50k
Including other bonuses


If Interested, please forward your CV to:
ikejajobs247@gmail.com
With the job role role as subject of the mail.

Is it remote

IkejaJobs247:
A reputable company with office in Ikeja, Lagos Nigeria is in need of the following personnel for immediate employment.

Job Role: Telemarketers -5.

Responsibilities:
· Manage large amounts of incoming phone calls
· Identify and assess customers’ needs to achieve satisfaction
· Able to answer customer question and needs via Facebook and other social media.
· Able to communicate in a suitable manner with a calm and soft voice.
· Build sustainable relationships and trust with customer accounts through open and interactive communication
· Provide accurate, valid and complete information by using the right methods/tools
· Meet personal/customer service team sales targets and call handling quotas
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
· Keep records of customer interactions, process customer accounts and file documents
· Follow communication procedures, guidelines and policies

Job Requirements:
· Minimum of SSCE.
· Must be computer literate and able to understand the basics of Microsoft excel

Salary:
Basic: 40k
Performance bonus 0 - 50k
Including other bonuses


If Interested, please forward your CV to:
ikejajobs247@gmail.com
With the job role role as subject of the mail.

STILL AVAILABLE. ONSITE