We are looking for a Hotel Front Desk Officer to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Hotel Front Desk Officer responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have an experience for customer service and work experience in the hotel industry, we’d like to meet you.

Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Requirements and skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Degree in hotel management is a plus.

Location -Lekki Phase 1

Email - Vincent.ekenemchukwu@aacs.ng

Position still available.

The email address is not found ...

Position still available.

euwajeh:
Position still available.

Is this still available and how to apply please.

Send your CV to vincent.ekenemchukwu@aacs.ng

LegendryBigfixh:

Is this still available and how to apply please.

Still available

euwajeh:
Still available

What is happening?

Uptil now you are still searching for just Front Desk? You can't tell me u haven't gotten some good applications by now. Even those that have Customer Service experience can do this job.

My advice, go through some applications you have and hire one person. Don't let the location of the applicant be a barrier. If u can offer the candidate Accomodation since it's a hotel to cut transport cost and ease stress, offer the applicant. You will find a candidate that will take your offer.

euwajeh:
Still available

Pay me N50K and I will get you series of Front Desk Officers for your hotel at Lekki Phase 1 in just a week.

I am a Recruitment Expert.