How do you and your staff do when it comes to getting paid directly from your clients and patients? If you are like many offices, you and your staff are likely a bit shy about asking for money. However, it's essential that you collect money that is owed to you. Indeed, you likely have an obligation to do so according to your insurance contracts.

If your accounts receivable is up and you are having trouble collecting after the fact, consider making an effort to increase collection of fees at the time of service. Here are some tips to help you do just that.

Have a sign at the front desk noting that co-pays are due at the time of service. This one thing made a huge difference in my office when we first opened.
Many people today do not carry a check book or cash, but they have plenty of plastic. Make sure you can accept credit and debit cards. If you need a merchant North American Bancard Agent account, search for a clinician friendly merchant account vendor on the internet. Another option if your volume is low is to get a Pay Pal Business Account.