It's been almost two weeks now and I'm yet to receive a SWIFT transfer made to my account (Access Bank) since precisely January 4th 2023.

It's very strange because it has never happened before. I have been receiving money into the account consistently without issues and it usually takes about 48 hours.

The sender confirmed to me that he sent the money and has commenced investigations from his own bank to ascertain what the issue might be.

I have contacted Access bank through multiple calls and emails but they haven't provided any useful information other than saying I should get the telex copy, session ID or receipt of the transfer. I have provided them with details of the transfer based on what the sender sent to me. I intend to visit one of their branches to get better clarity.

Please if you have had any similar experience kindly share how you resolved the issue. Thanks.