I paid for starcomms internet subscription 7th of September, 2011 and up till now my account is yet to be reactivated. After contacting them several times via email, they failed to respond. Please beware of them because they are now ripping off customers.

Solar go to their office nearest to you

fear god,

Fear God

solar2005 are you in PH.I used to be a proud customer of starcomms but for the past i month,i can not say i am proud of them.I renewed my subscription on the 12th of august.On the 13th they had a network problem and up till now they can not fix it.Instead they sent me a txt msg to come and renew my subscription when i haven't used the one i pay for.I have called customer care, gone to their office yet all the say is ''we are sorry''. Pls beware of them

@obraye is right. I just renewed my subscription last week. Less than 48 hours later, their network signal became weak at my location. I thought it was a temporal thing but they've not done anything about it till now.

The funny thing was they sent me a text to come and register the number of my modem when I'm thinking of throwing it away since I can't use it any more at my location. No I won't relocate just so I can continue using Starcomms. If they don't fix it in a few days, I will throw the modem away.

Enquirer:

@obraye is right. I just renewed my subscription last week. Less than 48 hours later, their network signal became weak at my location. I thought it was a temporal thing but they've not done anything about it till now.

The funny thing was they sent me a text to come and register the number of my modem when I'm thinking of throwing it away since I can't use it any more at my location. No I won't relocate just so I can continue using Starcomms. If they don't fix it in a few days, I will throw the modem away.

Pls throw the modem towards my side o abeg,

Glo netpro is far better than all dis stuffs

Go to there office and make complain and they will activate ur account

I have gone to there office they reconfigured my modem and told me their engineers have finished working.That i should go and start enjoying my modem.After i left their office till now i have not enjoyed anything.Infact its like the engineers did not do any work because no signal.

I have never been to, MTN, GLO, office cos of some internet issue, throw away the damn modem.

I have gone to there office they reconfigured my modem and told me their engineers have finished working.That i should go and start enjoying my modem.After i left their office till now i have not enjoyed anything.Infact its like the engineers did not do any work because no signal.

Are you tired of going to their office? when there is a serious issue like this the best thing is to keep visiting the nearest office close to you until your issue is resolved. stop sending mails or calling customer care when you're experiencing serious technical issues that requires immediate attention.

my opinion.

It is unusual of starcomms, as they remain the best and fastest till date in Nigeria. i also use starcomms and each time i load my card, instantly i got connected without any problem. Even there was a time i mistakenly loaded wrongly bus to my greatest dismay it was corrected within an hour and connection restored. so your problem could have been as a result of your own error or so or better still tell us what really happened, so that we can assist you. STARCOMMS IS THE BEST oooooooooooooooooo.

Basadenet

Please do you have any ideal about their ROUTER and the subscription rate.