Imagine this scenario. You have a blocked drain, and you need professional help. You cannot use the toilet because the water overflows. Alternatively, you feel like you cannot have guests over because the kitchen sink smells unpleasant and makes a lot of noise. So, you have no option but to call in the professionals to solve the issue. But, the real question is, what drainage company in North London should you call?
We all know that some companies are going to be better than others. Some drainage companies will claim to be experts when they have no experience or can charge a fortune for their services due to hidden charges. Others will take a long time to respond to your call, leaving you in a difficult position.
The only way you can avoid all of these things from happening to you is to know how to spot the difference between amateur and expert drain unblocking services. Here are some tips that will enable you to do that.
The Response Time
Professional drainage companies know that you are contacting them because you have an emergency. Most people ignore the signs of a blocked drain until things get really bad. So, they know that when you call them, this is the last resort. Thus, they are going to have a quick response time. The team will get back to your request as soon as possible, which is often within a few hours.
Therefore, if you send a message to a company and they are slow to respond, this can be a sign that they are not experts or going to give you the best service. You should look elsewhere and see if another company can offer expert drain unblocking services. Look for around a two-hour response time. This is something that is offered by FS Drainage in North London. You can learn about this service at https://fsdrainage.com/drain-unblocking-services/north-london/. Indeed, a quick response time is more convenient for you, and it can prevent further damage from occurring.
Amateur Company: Slow to respond.
Expert Company: Quick response and booking of appointments.
Their Availability
Again, expert drainage companies know that you can have a blocked drain at any moment. Blockages often build up over time, and people do not know the signs to look for. So, when they need help, it will be a complete blockage that happens suddenly. As a result, professional companies ensure they have all year-round availability. This way, you can get the help you need, whether it is in the middle of the night or during the holiday season.
In contrast, some amateur companies will not offer this 365 and 24/7 service. They might only be available during the week and during normal working hours. While this might suit you, it will be luck when your blockage occurs.
Amateur Company: Normal working hours.
Expert Company: All year round, 24/7 service.
The Price
The price of drainage services can be tricky, and on the surface, it is not always an indicator of a bad or good company. For example, you can get amateur teams that charge you very high prices, and you think this indicates their experience. Alternatively, you get experienced companies that offer affordable and competitive prices for customers. So, the price itself does not always reflect the service.
But, there is something to watch out for when it comes to the price. You want fixed-price quotes. These are offered by experts, and they make sure that you only have one price to pay for their service. There are not going to be any additional charges later on. But, you might find that an amateur company wants all the money it can get. So, they can give you a quote, but you find that this changes later on and has hidden costs.
Amateur Company: A basic quote that can change.
Expert Company: A fixed-priced quote from the beginning.
A Guarantee
Something else you want to pay attention to is what happens when the team leave your property. Indeed, they are going to claim that they have unblocked the drain. In most cases, this can be correct. But, there can be some blockages that are not completely cleared, and problems can happen soon after they leave. To protect yourself and your property, you want to look at the guarantee offered by the drainage company.
Most expert teams are confident in their skills. This means that they will offer a guarantee on all works. Indeed, they will honour their commitment and come back to your property and fix the problem for free if they do not unclog the drain. But, amateur companies will offer no guarantee and claim you have to pay for them to fix the problem again.
Amateur Company: No guarantee on the work they do.
Expert Company: Up to a six-month guarantee on all works.