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How Does Dynamics 365 Customer Service Help Managers Gain Insights? - Programming - Nairaland

Nairaland Forum / Science/Technology / Programming / How Does Dynamics 365 Customer Service Help Managers Gain Insights? (138 Views)

How Can Microsoft Dynamics 365 Customer Service Help Improve My Customer Support / How Does Dynamics 365 Customer Service Help Improve Agent Productivity? / How Does Dynamics 365 Customer Service Help In Improving Customer Satisfaction? (2) (3) (4)

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How Does Dynamics 365 Customer Service Help Managers Gain Insights? by sandeysharma360(m): 6:33am On Aug 29, 2023
How does Dynamics 365 Customer Service help managers gain insights into team performance and productivity? What kind of dashboards and reports are available? How does Microsoft Dynamic 365 Customer Service use data to generate insights into team performance? Can you explain the role of AI and analytics in providing these insights?

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