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Vacancy For Customer Service Representative - Jobs/Vacancies - Nairaland

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Graduate Customer Service Representative At Datapex Drifty Technologies Limited / Field Service Representative At Schneider Electric / Recruitment For Customer Service Representatives. Pay Is 150k. (2) (3) (4)

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Vacancy For Customer Service Representative by samguru(m): 2:42pm On Sep 18, 2023
Job Title
Customer Service Representative

Victoria Island & Lekki Phase 1



Job Description
Manage large amounts of incoming phone calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

HND minimum 2-3 years working experience, good looking, computer literate, good command of the English language.


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