I took a loan from ZEDVANCE FINANCE LIMITED, and although my salary deductions are happening, they're not reflecting on the ZEDVANCE app. Which have resulted loan overdue with interest, ZEDVANCE says IPPIS hasn't sent them the money, and they've advised me to obtain payment slips from IPPIS to prove it. Please have anyone experience this before.

hv u not seen ur payslip? or are u not noticing ur net pay from ur salary alerts?

IbotNugida:
hv u not seen ur payslip? or are u not noticing ur net pay from ur salary alerts?

My salary showed that the loan repayment amount was deducted, and when I log on the loan app to check, it didn't reflect. I called the customer care and they keep saying the same thing that ippis hasn't remitted the money to them.

Franciscototee:



My salary showed that the loan repayment amount was deducted, and when I log on the loan app to check, it didn't reflect. I called the customer care and they keep saying the same thing that ippis hasn't remitted the money to them.

u collected d loan using ippis thats why its only on ur slip not d app

IbotNugida:
u collected d loan using ippis thats why its only on ur slip not d app

Exactly, and that's no way I could get the IPPIS statement of payment...I only have the IPPIS payslip. And this company is asking me to get the IPPIS statement showing the money was remitted to them. The money has been remitted to them because is was deducted from my salary. The company doesn't respond to emails, if you call them, they will put you on call lineups... before they eventually answer, your airtime might have finish.
I really don't know how to sort out this issue, because my interest keep going up.