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Nairaland Forum / Nairaland / General / Crime / Jumia Refuse To Refund My Money (925 Views)
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Jumia Refuse To Refund My Money by Fabuloustmm(m): 4:49am On Nov 15, 2023 |
Hi everyone pls always becareful whenever you want to buy anything in JUMIA ONLINE PLATFORM…I don’t really know what is happening in this country online platform, I order for shoe on the 14/10/23 in a Jumia platform which I paid with my ATM card and I received the order and returned it back immediately on the 19/10/23 due to oversized and and I called there Customer care, the JUMIA agent told me that I will get refund back within 5-7working days Since on 25/10/2023, I have been chatting and calling SO CALL JUMIA customer care and chatting in this platforms all I am hearing this story of 3-7 working days refund….and it’s getting to a month now…I have evidence of the returned order and payment the order number is 1792464292…..I never know they have join the group of sc@mm£r in this hard time in Nigeria….pls help me I really need this money I have a lot to do it, pls brother help me with your platform to call them out Merchant Name: Jumia Nigeria Reference Number: 1792464292 Refund Amount: NGN 18,710.00 1 Like
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Re: Jumia Refuse To Refund My Money by ayanjamz: 5:17am On Nov 15, 2023 |
Chill, they will refund you. Sometimes, it is due to some glitches on their system and so many customers to refund. It has happened several times to me too, I almost called them out also. You can continue to disturb them. |
Re: Jumia Refuse To Refund My Money by Lovemeharder(f): 7:12am On Nov 15, 2023 |
They will sure refund you. |
Re: Jumia Refuse To Refund My Money by westlius(m): 7:38am On Nov 15, 2023 |
Oga shout for them, thats what I did oo I insulted d coy and d customer care rep. 2 days later I see my moni 1 Like |
Re: Jumia Refuse To Refund My Money by Balablue64: 8:07am On Nov 15, 2023 |
westlius:You are not a man of peace |
Re: Jumia Refuse To Refund My Money by Mantul: 9:13am On Nov 15, 2023 |
If shouting doesn't work call them out on social media and play store give them 1 star |
Re: Jumia Refuse To Refund My Money by talk2hb1(m): 11:22am On Nov 15, 2023 |
They will refund your money, it’s only taking time to be delivered |
Re: Jumia Refuse To Refund My Money by Bankowner: 11:42am On Nov 15, 2023 |
Jumia still has a long way to go to match with the likes of Amazon. I bought a pair of Jean on Amazon but turns out the size was bigger than expected. I tossed it away thinking I would give it out but days after, I found out it was eligible for return. It was picked up from my doorstep and two days later, my money was returned. No hassle, no calling anybody. 1 Like
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Re: Jumia Refuse To Refund My Money by IamAtikulate: 2:56pm On Nov 16, 2023 |
Bankowner:Stooopid comparison Amazon market cap (net worth) is over three-times the size of your country GDP. That's to say, Amazon alone is worth more than three times all the economic activities we generate in this country |
Re: Jumia Refuse To Refund My Money by Bankowner: 8:22am On Nov 17, 2023 |
You should see yourself talk outside of your body. What has the size of Amazon got to do with anything? Jumia has a return policy and it is not rocket science to fulfill their return obligation in stipulated time whether they are servicing 50 million customers or 100. Anything outside that is a breach of contract. It's not like they are dashing the customer money. IamAtikulate: 1 Like 1 Share |
Re: Jumia Refuse To Refund My Money by IamAtikulate: 8:27am On Nov 17, 2023 |
Bankowner:Why were you comparing Jumia with Amazon. Why not compare with its mates in Africa |
Re: Jumia Refuse To Refund My Money by Angrigowt: 9:40am On Nov 17, 2023 |
After ordering bumper lights and my apple watch guide,the useless spedaf said it's not in their care. So I will face post office like this. My 30k no fit lost. Never....sadly my grey useless card I used to place the order has been deleted. Now refund from aliexpress na gbosa..anyway to boycott aliexpress abeg. I need the 30k cash |
Re: Jumia Refuse To Refund My Money by dru23(m): 10:47am On Nov 17, 2023 |
Angrigowt:
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Re: Jumia Refuse To Refund My Money by Bankowner: 1:27pm On Nov 17, 2023 |
You don't get it, do you? It's not about name or size, it's about policy. The way you're talking, you're belittling Jumia the more. Amazon and Jumia are in the same business irrespective of size and it is only reasonable that each keep to their return policy. IamAtikulate: |
Re: Jumia Refuse To Refund My Money by JONSYN7154: 5:12pm On Nov 17, 2023 |
Fabuloustmm:Report them to Nigerian consumers protection agency. There Headquarters is located at asokoro Close police force Headquarters. |
Re: Jumia Refuse To Refund My Money by Stanleymaster1: 10:32am On Nov 18, 2023 |
Carry boys go beat dem[b] |
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