Please I need professional help on this matter, I just bought a phone (Tecno Camon 19) and everything has been working fine until recently I noticed that I couldn't install third party apps on my device, at first I thought it was due to fact that I haven't updated the system software that's why it's restricting third party apps including Apk that I downloaded from other platforms like APKpure, it only installs apps that I download from the play store, but I recently updated the software and I'm still experiencing the same problem,I decided to look for solutions from YouTube but none of the worked, I even contacted Carl care but I'm yet to receive their response, I've reset the package installer and rebooted the device yet the problem still remains, please I really need your options and direction on how to rectify this problem.

Have you toggled the settings that says 'allow installation from third party apps or software' ?
Could also be a software issue, you might need to factory reset your phone.
Or could be a firmware ROM issues, that might need to flash the stock ROM to a new version.

benedictnice:
Please I need professional help on this matter, I just bought a phone (Tecno Camon 19) and everything has been working fine until recently I noticed that I couldn't install third party apps on my device, at first I thought it was due to fact that I haven't updated the system software that's why it's restricting third party apps including Apk that I downloaded from other platforms like APKpure, it only installs apps that I download from the play store, but I recently updated the software and I'm still experiencing the same problem,I decided to look for solutions from YouTube but none of the worked, I even contacted Carl care but I'm yet to receive their response, I've reset the package installer and rebooted the device yet the problem still remains, please I really need your options and direction on how to rectify this problem.

1. Go to your device's *Settings* app.
2. Scroll down and select *Security* or *Privacy* (depending on your device's Android version).
3. Look for *Unknown sources* or *Install unknown apps* and toggle the switch to *On*.
4. Confirm the warning prompt to allow installation from unknown sources.
5. Go to the *File Manager* app or *Downloads* folder.
6. Locate the APK file of the third-party app you want to install.
7. Tap the APK file to begin installation.
8. Follow the installation prompts to complete the process.

If you're still having issues, ensure your device has enough storage space and check for any software updates.

If the problem persists then I can help you out remotely or come physically to the office here in Ikeja. contact me on whatsapp via 08064738685 for more information

Adewale1603:
Have you toggled the settings that says 'allow installation from third party apps or software' ?
Could also be a software issue, you might need to factory reset your phone.
Or could be a firmware ROM issues, that might need to flash the stock ROM to a new version.

This is a good recommendation

He can also check out carlcare

VeryDarkMan01:




1. Go to your device's *Settings* app.
2. Scroll down and select *Security* or *Privacy* (depending on your device's Android version).
3. Look for *Unknown sources* or *Install unknown apps* and toggle the switch to *On*.
4. Confirm the warning prompt to allow installation from unknown sources.
5. Go to the *File Manager* app or *Downloads* folder.
6. Locate the APK file of the third-party app you want to install.
7. Tap the APK file to begin installation.
8. Follow the installation prompts to complete the process.

If you're still having issues, ensure your device has enough storage space and check for any software updates.

If the problem persists then I can help you out remotely or come physically to the office here in Ikeja. contact me on whatsapp via 08064738685 for more information

Thank you for this information

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