₦airaland Forum

My GSM NOKIA 1100 was stolen at d Eyo festival at TBS last saturday. I bought another SIM to use in retrieving My line.
D 1st day I called Airtel customer care, someone collected d details of only d new SIM and said I should call back same time next day to confirm if I can start using d new SIM d next day I called, dey said I can start using it; but wen I put d SIM in phone, SIM registratn failed and dere was no network on it. I called Airtel back and someone said I should be patient dat dey are still working on it.
I called Airtel back and somebody took d details of My old and new SIM. I called back yesterday but someone said d information was incomplete and took d serial no of d last SIM I used in retrieving b4 dis one.
I thought d serial and PUK no of d old SIM should be dat of d 1st SIM I started using but d last person dat attended to Me said it should be d one on d last SIM I used in retrieving.

I just want to know if when u retrieve a line b4 and want 2 retrieve again, will d serial no 4 d old SIM be d one on d 1st SIM u started using or d 1 on d last sim u used in retrieving?

But sha, I've retrieved My line at last and I'm welcome back to Airtel.