i opperate a pre-paid account with Glo and sometimes last year, i found out that my call credit was been deducted by glo on two consecutive occassions of N500 recharges that i made, the deductioins occurred after i made just a few cals that shouldn't cost more than N150 and then my credit was drastically reduced to some N5 or 6, i tried customer care but network was terribly difficult, i chilled, precisely on the 11 & 13 of Feb. 2012 same thing happened again on two recharges of N500 i made, so i followed it up with series of cals to customer care, they actually confirmed that my money was deducted but they kept failing to make refunds, at a time one of the c.c attendants even promised i was going to get my refunds 30mins after my cal but nothing happened,then i went to their web site and sent my compaints but got no reply, i was furrious and thought of sueing glo to court for fraudulent action cos glo c.c sent me a txt of confirmation to my complain and i held on to it as my only evidence. guys is any one experiencing this too or am i the odd one here?