₦airaland Forum

[quote author=shoptomydoor post=48895990]Your claims of fraud is totally wrong, the only time we can hold a customer’s shipment is if we notice that there is some form of suspicious activity on the customer's purchase. We are a US based company licensed by the US Transportation and Security Administration (TSA) and are bound to abide by all US laws, one of those laws is to ensure we do not encourage fraud or do anything to support it by allowing the free flow of fraudulent purchases.
Items such as laptops are too small to be of interest to us as we have since 2009 delivered over 3 million items to over 200, 000 customers globally. We run partnerships with brands such as VISA, MASTERCARD, Paypal to deliver purchases to thousands of their customers. Therefore, it is not possible for us to steal from any customer and as such we are a genuine company and not fraudulent. In as much as we would like to satisfy our customers, we do not allow any form of fraudulent purchase and would hand over suspicious shipments to the right US agencies and other relevant authorities if the customer cannot provide legitimate documents to show that such suspicious purchases were made with genuine payments. Once you provide us your details, we will take care of the issue within 24 hours. We are always available to resolve any issue.

Thank you.


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What do you mean by suspicious? The laptop didn't come in with an invoice which i provided to you guys upon request and it was acknowledged. I provided the seller's number you claimed you talked to an African, how do i ascertain that. I called your US customer service number to my surprise an African picked up, . Severally, i have requested to talk to the person in charge of the case, i was told the person doesn't speak on the phone only sends emails. Please I need you to come out clear and tell me what is it that is happening. Everything has been provided. I have provided everything has requested. Please address case

An apple laptop was received on my behalf by Shoptomydoor on 8/8/2016 . Since then they have been asking me for sevral documents like invoice which i provided, after then they requested for the contact of the seller which i provided. Eversince they have refused to reply my messages. It is so obvious that this so called company is a big scam. Shame on you
Shipment:#107338

An apple laptop was received on my behalf by Shoptomydoor on 8/8/2016 . Since then they have been asking me for sevral documents like invoice which i provided, after then they requested for the contact of the seller which i provided. Eversince they have refused to reply my messages. It is so obvious that this so called company is a big scam. Shame on you
Shipment:#107338