₦airaland Forum

This is exactly why having a transparent and trusted process around rental deposits is important.

@shielddeposit.ng , we provide Tenancy Deposit Protection to help landlords and tenants safely hold and manage caution deposits, with clear records and protection for both parties.

We also provide Adjudication Services to help resolve deposit disputes fairly, and Transaction Payment Protection to protect payments when buying or selling online.

A written agreement is important, but having the money and process properly protected makes it even better.

Protect the deposit. Protect the transaction. Protect both parties. Read more at www.shieldeposit.com

This is exactly why having a transparent and trusted process around rental deposits is important.

@shielddeposit.ng , we provide Tenancy Deposit Protection to help landlords and tenants safely hold and manage caution deposits, with clear records and protection for both parties.

We also provide Adjudication Services to help resolve deposit disputes fairly, and Transaction Payment Protection to protect payments when buying or selling online.

A written agreement is important, but having the money and process properly protected makes it even better.

Protect the deposit. Protect the transaction. Protect both parties. Read more at www.shieldeposit.com

I think the bigger issue is that we’re assuming the caution fee itself is the problem.

A caution fee is not automatically unfair simply because there is a disagreement later. The real problem is lack of clarity and accountability around how that money is held and when it can be deducted.

Landlords also need protection. If a tenant genuinely causes damage, the landlord should not be left carrying the cost simply because the tenant disputes it.

The better question is, what process protects both sides?

There should be a clear record of the property's condition, agreed terms, evidence of any damage, and an independent process for resolving disputes before any deduction is made.

That is where I believe the conversation around caution fees needs to move — not landlord versus tenant, but a fair system that protects both parties.