If your TECNO phone is not charging, there are several steps you can take to troubleshoot and potentially fix the issue. Here's a step-by-step guide:

1. Check the Charging Cable and Adapter:

Make sure you are using the original charging cable and adapter that came with your TECNO phone.
Inspect the cable for any visible damage, such as frayed wires or bent connectors.
Try using a different cable and adapter to see if the issue persists.

2. Clean the Charging Port:

Dust, lint, or debris in the charging port can prevent proper connection. Gently clean the charging port using a small, soft brush or compressed air.

3. Restart Your Phone:

Sometimes, a simple restart can resolve charging issues. Reboot your TECNO phone and see if it starts charging afterward.

4. Try a Different Power Source:

Plug your phone into a different power source, such as another wall outlet or a USB port on a computer. This helps eliminate the possibility of a faulty power source.

5. Check for Software Updates:

Ensure that your phone's operating system is up to date. Sometimes, software glitches can affect charging. Go to Settings > System > Software Update to check for updates.

6. Boot into Safe Mode:

Boot your phone into safe mode to check if a third-party app is causing the issue. If the phone charges in safe mode, a recently installed app may be the culprit.

7. Inspect for Physical Damage:

Examine your phone for any physical damage, especially around the charging port. If there's visible damage, you may need professional assistance.

8. Battery Health Check:

Use built-in diagnostic tools or third-party apps to check your battery health. If the battery is degraded, it may not charge properly, and you may need to replace it.

9. Factory Reset (as a last resort):

If all else fails, you can try a factory reset to eliminate any software-related issues. Note that this will erase all data on your phone, so be sure to back up your data first.

10. Professional Assistance:

If none of the above steps resolve the issue, it's advisable to seek professional help. Book a reservation online with Carlcare Service and our qualified technicians will help you fix it without delay.

Remember to perform these steps in a systematic manner, and if the problem persists, it's best to consult with TECNO's customer support or a qualified technician for a more accurate diagnosis and solution.

About Carlcare

Carlcare is the official after-sales service brand for TECNO, Infinix, Itel, Oraimo and Syinix. And we also provide users with top-notch, fast, and professional mobile phone repair services. And the good thing about booking an online mobile phone repair reservation with us is, you tend to enjoy a lot of benefits like periodic discount, quick fix and many other benefits.

Our well-trained and certified technicians have in-depth knowledge on all TECNO, Infinix, and itel devices. And as the official service provider, you get genuine spare parts to ensure your broken phone retains its factory condition. From shattered screens to damaged motherboards, software anomalies, and all sorts of damages, Carlcare service is your go-to for fast and reliable mobile repair services.

How can I find out why my mobile device displayed a green line? Simple: the second reason is almost certainly the case if you recently installed an update (software error). But everything points to a hardware issue if you dropped, hit, or got wet with your smartphone (the screen is not communicating well with the motherboard).Green lines are a fairly common issue with smartphones, and they've been observed on nearly every brand. A restart may clear it up, but it's most likely a hardware problem.When this problem occurs, you will usually notice:

Why Does a Green Line Appear on a Smartphone Screen

A green line could show on a mobile screen for a variety of reasons. The screen is undoubtedly cracked if the green line is followed by several other colors, especially if you can see damage to the glass. Some typical reasons for a single, thin green line that extends from top to bottom include:

1. Display connection that is loose
2. Display connection that is damaged
3. Display damage from water or falls
4. Faulty application
5. Wrong configuration

Part 2. How to Fix the Green Line on an Android Phone

Try each of the methods given below to remove the green line from the screen of your phone. If the green line persists, your phone most likely has a loose or damaged display connector, or it could have been damaged by a fall or by water. The best course of action in that situation is to get in touch with any of our carlcare service centers to have it examined and running again in no time.

If your Phone has a Green Line on it , try these Possible fixes :

1. Switch off your phone. Start by turning off and then back on your phone. Don't just turn off the screen—switch off the phone completely and restart it.Because it makes your phone restart everything and close everything, this simple remedy solves a lot of issues. Restarting your phone should resolve any temporary software issues that may have resulted in the green line.

2. Remove any recently used applications. Uninstall any apps that you've recently installed. If the green line is caused by an incompatible or malfunctioning app, uninstalling it may resolve your issue. If you've recently changed your settings, try undoing them as well.

3. Reboot your phone in safe mode. Safe Mode is a restricted mode that prevents all but the most essential apps from launching on your phone. This is a good way to determine if you have a software issue. If the green line disappears in Safe Mode, it means there is a problem with an app, a setting, or the operating system.

4. Your Android Device needs an Update. Check to see if there are any operating system updates available for your phone. If you have a problem with your current version of Android, the update may fix it.It's possible that your phone's manufacturer has already released an update that resolves the green line issue on the screen. To test, perform the following steps (steps may differ depending on the brand of your device):
-open the Settings menu
-Select System.
-Select Upgrade system.

If your device is out of date, you will notice that a new update is available. Otherwise, you will see the message "Your system is up to date."Accept the update installation and you're done.

5. Factory Reset your Android phone. This is the last repair you should try before sending your phone in for service. It's a drastic option because it erases all of your phone's data, including photos, videos, and other files, and installs a fresh version of Android.If the green line is caused by a software problem, a factory reset will resolve the issue. If the green line remains, it means you have a hardware failure.Make a backup of your Android phone before performing a factory reset.If there is no update, it is best to revert to an earlier version of the operating system. Why? Because the green line on the screen could have been caused by the most recent system update. As a result, returning to the factory state should solve the problem. Resetting your phone to its factory settings will erase everything on it, so make sure you back up your files .If it was a software issue, the screen should no longer display the green lines after the reset.

Do you need further assistance? Please contact carlcare

Whatever the issue is that you cannot handle, book a Carlcare service reservation, and we got you covered. Carlcare is the Offlical after-sales service center for all Infinix, Tecno, Itel, Oraimo and Syinix brands.Carlcare provides support services in the form of professional repair and maintenance service ensuring that your phone is kept in optimal shape while you enjoy using it. You won’t find a better phone support service out there.

This ia a must read!

Easy Steps to Fix Fingerprint Hardware Not Available on Android Phones

If you're using an Android phone and encountering the "Fingerprint Hardware Not Available" error, follow these steps to resolve the issue:

1. Restart Your Device

A simple restart can often fix minor software glitches that may be causing the error. Hold down the power button and select "Restart" from the menu that appears.

2. Check for Software Updates

Outdated software can lead to compatibility issues. Make sure your device's operating system is up to date by going to Settings > System > Software Update.

3. Re-register Your Fingerprint

Sometimes, re-registering your fingerprint can help. Go to Settings > Security > Fingerprint, and follow the on-screen instructions to add your fingerprint again.

4. Clear Cache and Data

Navigate to Settings > Apps > [Your Fingerprint App] and clear the cache and data. This can help resolve any app-related issues.

5. Factory Reset (As a Last Resort)

If none of the above steps work, you may need to perform a factory reset. Ensure you back up your data before doing this, as it will erase all data on your device. You can also learn easy ways to fix fingerprint scanner not working on android devices.

Easy Steps to Fix Fingerprint Hardware Not Available iOS Devices

If you have an iOS device and are facing the "Fingerprint Hardware Not Available" error, try the following solutions:

1. Restart Your iPhone

Similar to Android devices, start with a simple restart by holding down the power button and sliding to power off. Then, turn it back on.

2. Update iOS

Make sure your iPhone is running the latest version of iOS. You can check for updates in Settings > General > Software Update.

3. Reset Touch ID

Go to Settings > Touch ID & Passcode and delete your existing fingerprints. Then, re-add your fingerprints following the on-screen instructions.

4. Check for Physical Damage

Inspect your fingerprint sensor for any physical damage. If you notice any issues, you may need to contact Apple Support for hardware repair.

Seek Professional Help

If none of the above steps resolve the problem, it's time to seek professional assistance. Book a reservation with us for a thorough diagnosis and repair if needed.

Note: Booking a reservation with Carlcare service online offers several advantages:

1. Convenience: Online booking allows you to schedule your service appointment at any time that suits you, 24/7. You can do it from the comfort of your home or office without the need to visit a physical service center.

2. Time-Saving: Avoid long waiting times at the service center by booking in advance. This helps you plan your day better and reduces the time spent waiting for your turn.

3. Easy Access to Information: Online booking provides you with all the necessary information, such as service center locations, available time slots, and services offered. This transparency allows you to make informed choices.

4. Appointment Reminders: Online booking systems send you appointment reminders through email or SMS, ensuring you don't forget your service appointment.
5. Flexibility: You can reschedule or cancel your reservation easily if your plans change, without the hassle of calling or visiting the service center.

1. Check Battery Usage in Settings:

The first step in resolving battery drain issues is to identify the apps or processes consuming the most power. Modern smartphones provide a built-in feature to check battery usage. Navigate to your phone's settings, find the "Battery" section, and review the list of power-consuming apps. This will give you insights into what applications are draining your battery and taking a toll on its performance.

2. Optimize Screen Brightness:

High screen brightness is a significant contributor to battery drain. Lowering your screen brightness or enabling adaptive brightness can extend your phone's battery life. Additionally, reducing the screen timeout setting ensures the display turns off when not in use, further conserving power.

3. Manage App Background Processes:

Many apps continue running in the background, even when you're not actively using them. These background processes can consume battery life. To manage background apps, go to your phone's settings, find "Apps," select the desired app, and disable the option to run in the background if unnecessary.

4. Identify Power-Hungry Apps:

Certain apps are more power-hungry than others, and they can significantly impact battery life. Social media, gaming, and multimedia apps are often culprits. Consider limiting usage or finding alternative, less demanding apps to conserve battery power.

5. Update Apps and Operating System:

App and operating system updates often include optimizations for better battery performance. Keeping your apps and OS up to date ensures you have the latest improvements, bug fixes, and battery-saving features.

6. Turn off Unnecessary Connectivity Features:

Features like Bluetooth, GPS, and NFC consume power even when not in use. Turn off these connectivity options when you don't need them to prolong your phone's battery life.

7. Disable Location Services:

Location services use GPS, which can be a significant drain on your battery. Disable location services for apps that don't require it, or set them to access your location only when you're using the app.

8. Use Wi-Fi Instead of Cellular Data:

When possible, connect to Wi-Fi networks instead of relying solely on cellular data. Using Wi-Fi consumes less power, making it an energy-efficient option.

9. Clear Cache and Data:

Over time, apps accumulate cache and data that can affect their efficiency and contribute to battery drain. Periodically clear cache and data for apps that tend to misbehave or use excessive power.

10. Reduce Push Notifications:

Frequent push notifications can wake up your phone regularly, leading to battery drain. Limit unnecessary push notifications or adjust them to be less intrusive.

11. Enable Battery Saver Mode:

Most smartphones have a battery saver mode that helps extend battery life by reducing background processes and performance. Enable this mode when your battery is running low or to conserve power during critical times.

12. Limit Widgets and Live Wallpapers:

Widgets and live wallpapers can be visually appealing, but they also consume resources. Limit the number of widgets on your home screen and avoid using live wallpapers to optimize battery usage.

13. Close Unused Apps:

Make it a habit to close apps running in the background, especially if you don't intend to use them again soon. This prevents unnecessary power consumption.

14. Consider a Battery Replacement

If your phone's battery life remains unsatisfactory despite trying all the aforementioned tips, it might be time for a battery replacement. Over time, batteries lose their capacity, and getting a new one can significantly improve performance.

Seek Professional Help

If none of the above steps resolve the problem, it's time to seek professional assistance. Book a reservation with us for a thorough diagnosis and repair if needed.

Note: Booking a reservation with Carlcare service online offers several advantages:

Convenience: Online booking allows you to schedule your service appointment at any time that suits you, 24/7. You can do it from the comfort of your home or office without the need to visit a physical service center.
Time-Saving: Avoid long waiting times at the service center by booking in advance. This helps you plan your day better and reduces the time spent waiting for your turn.
Easy Access to Information: Online booking provides you with all the necessary information, such as service center locations, available time slots, and services offered. This transparency allows you to make informed choices.
Appointment Reminders: Online booking systems send you appointment reminders through email or SMS, ensuring you don't forget your service appointment.
Flexibility: You can reschedule or cancel your reservation easily if your plans change, without the hassle of calling or visiting the service center.

If you're experiencing issues with the proximity sensor on your Android phone, here are some steps you can follow to try and fix the problem:

1. Clean the sensor: Sometimes, dust, dirt, or smudges can accumulate on the proximity sensor, affecting its functionality. Use a soft cloth or cotton swab to gently clean the sensor area, which is usually located near the earpiece on the front of your phone.

2. Remove screen protector or case: If you're using a screen protector or a case that covers the proximity sensor, it could interfere with its operation. Remove any accessories that might be obstructing the sensor and check if the issue persists.

3. Restart your phone: Restarting your device can often resolve temporary software glitches. Press and hold the power button, then select "Restart" from the menu that appears. After the phone restarts, check if the proximity sensor is working correctly.

4. Calibrate the sensor: Some Android devices offer a built-in sensor calibration option. To access this feature, go to your phone's Settings, then navigate to "Display" or "Advanced Settings." Look for the "Proximity Sensor" or "Sensor Calibration" option and follow the on-screen instructions to calibrate the sensor.

5. Clear cache partition: Clearing the cache partition can help resolve system-level issues that may affect the proximity sensor. The exact steps for clearing the cache partition can vary depending on the phone model, so it's recommended to search for instructions specific to your device. In general, you'll need to boot your phone into recovery mode and select the option to clear the cache partition.

6. Update or reinstall apps: Certain apps can conflict with the proximity sensor and cause issues. Make sure all your apps are up to date, as developers often release updates to address bugs and compatibility problems. If the problem persists with a specific app, try uninstalling and reinstalling it to see if that resolves the issue.

7. Factory reset: If all else fails, you can consider performing a factory reset as a last resort. This will erase all data on your phone, so make sure to back up any important information before proceeding. To perform a factory reset, go to your phone's Settings, navigate to "System" or "General Management," and look for the "Reset" or "Backup & Reset" option. Select "Factory Data Reset" and follow the prompts to reset your device to its original state.

If none of these steps resolve the proximity sensor issue on your Android phone, it may be a hardware problem, and you should consider booking a reservation with Carlcare and our professional technician will help you fix the issue.

About Carlcare

Carlcare is the Official after-sales service center for all Infinix, Tecno, Itel and Syinix brands. Carlcare provides support services in the form of professional repair and maintenance service ensuring that your phone is kept in optimal shape while you enjoy using it. You won’t find a better support out there except Carlcare.

There are several ad blockers available for iPhone that can help you block unwanted advertisements while browsing the web. Here are some of the best ad blockers for iPhone:

1. AdGuard: AdGuard is a popular ad blocking app that effectively blocks ads, pop-ups, and trackers in Safari and other apps. It offers customizable filters and features like DNS protection and content blocking.

2. 1Blocker: 1Blocker is a comprehensive ad blocking app that allows you to block ads, trackers, and other unwanted content. It offers a range of pre-configured blocking options and allows you to create custom rules as well.

3. Adblock Plus: Adblock Plus is a well-known ad blocker that provides effective ad blocking capabilities for Safari and other apps. It also offers additional features like whitelisting and customizable filters.

4. BlockBear: BlockBear is a user-friendly ad blocker that focuses on blocking ads and trackers while preserving your privacy. It provides a simple interface and allows you to block ads in Safari and other apps.

5. Wipr: Wipr is a lightweight ad blocker that effectively blocks ads, pop-ups, and trackers in Safari. It offers a seamless browsing experience by removing unwanted elements from web pages.

6. AdBlock: AdBlock is another popular ad blocking app for iPhone that blocks ads and pop-ups in Safari. It also offers customizable filters and provides a user-friendly experience.

These are just a few examples of the best ad blockers for iPhone. You can find these apps on the App Store and choose the one that suits your needs and preferences.

You can also read best Ad blockers for android phone on our website.

About Carlcare

Carlcare is the Official after-sales service center for all Infinix, Tecno, Itel and Syinix brands. Carlcare provides support services in the form of professional repair and maintenance service ensuring that your phone is kept in optimal shape while you enjoy using it. You won’t find a better support out there except Carlcare.

There can be several reasons why your gallery may not be working on your Android phone. Here are some common troubleshooting steps you can try:

1. Clear cache and data: Go to Settings > Apps > Gallery (or the app you use to view photos) > Storage > Clear cache and Clear data. This will remove any temporary files and reset the app to its default settings.

2. Restart your phone: Sometimes a simple restart can resolve temporary software glitches or conflicts.

3. Check for software updates: Ensure that your phone's operating system and the gallery app are up to date. Software updates often include bug fixes and improvements that can address compatibility issues.

4. Free up storage space: If your phone's storage is almost full, it can affect the performance of the gallery app. Delete unnecessary files, such as old photos or unused apps, to create more space.

5. Check file format compatibility: Make sure the images or videos in your gallery are in formats supported by the gallery app. If you have files in unsupported formats, try using a different gallery app or convert the files to a compatible format.

6. Disable third-party apps: If you recently installed any third-party apps related to photo editing or gallery management, they may be conflicting with your default gallery app. Try disabling or uninstalling these apps to see if it resolves the issue.

7. Permissions: Ensure that the gallery app has the necessary permissions to access your phone's storage. Go to Settings > Apps > Gallery > Permissions and make sure the storage permission is enabled.

8. Test with a different app: Install a different gallery app from the Google Play Store and see if it works properly. This can help determine if the issue is specific to the default gallery app or a broader problem.

If none of these steps resolve the issue, please book a reservation with Carlcare and seek assistance from our qualified technicians for further troubleshooting.

About Carlcare

Carlcare is the Official After-Sales Repair Centre for TECNO, Infinix and Itel Smartphones. We make use of original accessories only for repairs, and when you choose to repair at Carlcare you’re covered by warranty for a period (should the issue reoccur), unlike with other external repair options. Book a reservation with us and get your phone fix without delay.

To restart an Android device, follow these basic troubleshooting steps:

1. Press and hold the power button on your Android device. The power button is usually located on the side or top of the device, depending on the make and model.
2. A menu should appear on the screen with options like Power off, Restart, or Reboot. If you see the Power off option, tap on it to turn off your device completely.
3. Once the device is powered off, wait for a few seconds to ensure that it has fully shut down.
4. After a brief pause, press and hold the power button again until the device powers back on. You should see the manufacturer's logo or the Android logo during the boot-up process.
5. Once the device has restarted, it should be ready to use again. Check if the issue you were facing has been resolved.

Restarting your Android device can help resolve minor software glitches, freeze-ups, or unresponsive apps. It essentially clears the device's temporary memory and starts afresh, which can often resolve common issues.

Note: If your Android device is completely unresponsive or frozen, you can try a force restart by pressing and holding the power button for around 10-20 seconds until the device powers off. Then, wait for a few seconds and turn it back on as usual. This method can be useful if the regular restart option doesn't work.

Why the Constant Popping Up of Unfortunately Gallery Has Stopped In Android Needs to be Fixed


The constant popping up of the error message "Unfortunately, Gallery has stopped" in Android devices needs to be fixed for several reasons:

1. Usability: The error message interrupts the user's experience by constantly appearing on the screen, making it difficult to use the Gallery app or access any of its features. This can be frustrating and disruptive, especially if the Gallery app is frequently used to view or manage photos and videos.
2. Functionality: When the error message appears, it typically means that the Gallery app has encountered an issue or has stopped working entirely. This can prevent users from accessing their media files or performing tasks such as organising, editing, or sharing photos and videos. Fixing the error ensures that the Gallery app functions properly and provides the intended features and functionalities.
3. Data Access: In some cases, the error message may prevent users from accessing their stored photos and videos altogether. This can be worrisome, as users may have important or sentimental media files that they need to access or back up. Fixing the error ensures that users can retrieve their data and prevent any potential loss of valuable media.
4. Overall Device Stability: The "Unfortunately, Gallery has stopped" error may be an indication of a larger issue within the Android device's operating system or the Gallery app itself. Addressing and resolving the error can contribute to the overall stability and performance of the device, reducing the likelihood of other app crashes or system malfunctions.

To fix the issue, you can try the following troubleshooting steps:

1. Clear the app cache: Go to the device's Settings, navigate to the Apps or Applications section, find the Gallery app, and clear its cache. This step can resolve temporary data conflicts or corrupted files that might be causing the error.
2. Update the app: Check if there are any available updates for the Gallery app in the Google Play Store. Keeping the app up to date ensures that you have the latest bug fixes and improvements.
3. Restart the device: Sometimes, a simple restart can resolve temporary software glitches or conflicts that may be causing the error.
4. Disable and enable the app: In the device's Settings, go to the Apps or Applications section, find the Gallery app, and disable it. Then, re-enable the app to refresh its settings and potentially resolve any underlying issues.
5. Reinstall the app: If the error persists, you can try uninstalling the Gallery app and then reinstalling it from the Google Play Store. This step can help resolve any corrupted installation files or app-specific issues.

If these steps do not resolve the issue, it may be necessary to seek further assistance by booking a reservation with Carlcare and our qualified technicians will help you fixed the issue asap.

About Carlcare

Carlcare is the Official After-Sales Repair Centre for TECNO, Infinix and Itel Smartphones. We make use of original accessories only for repairs, and when you choose to repair at Carlcare you’re covered by warranty for a period (should the issue reoccur), unlike with other external repair options.

There are several popular phones that are great for watching football online. Here are some of the top choices:

1. iPhone 12 Pro Max: The iPhone 12 Pro Max has a large 6.7-inch Super Retina XDR display with excellent color accuracy and high brightness, making it ideal for watching football matches. It also has a powerful A14 Bionic chip, ensuring smooth streaming and performance.
2. Samsung Galaxy S21 Ultra: The Galaxy S21 Ultra features a stunning 6.8-inch Dynamic AMOLED display with a 120Hz refresh rate. It offers vibrant colors and deep blacks, enhancing the football viewing experience. With its powerful Exynos 2100 or Snapdragon 888 processor, it can handle high-quality streaming with ease.
3. Google Pixel 6 Pro: The Pixel 6 Pro is known for its exceptional camera capabilities, but it also excels in providing an immersive viewing experience. It boasts a 6.7-inch OLED display with a high refresh rate, offering vibrant visuals and smooth motion during football matches.
4. OnePlus 9 Pro: The OnePlus 9 Pro features a 6.7-inch Fluid AMOLED display with a 120Hz refresh rate, ensuring smooth and fluid visuals. Its powerful Snapdragon 888 processor and ample RAM make it a great choice for streaming football games without any lag.
5. Xiaomi Mi 11 Ultra: The Mi 11 Ultra boasts a 6.81-inch AMOLED display with a 120Hz refresh rate and HDR10+ support, providing a visually stunning experience while watching football. It also has a powerful Snapdragon 888 processor, ensuring seamless streaming and multitasking.

These phones offer excellent displays, powerful processors, and high refresh rates, making them ideal for watching football online. However, personal preferences may vary, so it's recommended to visit a store and experience the devices firsthand before making a final decision. You can also visit our website for related articles like the most favorite TECNO phones to watch football online

About Carlcare

Carlcare is the Official After-Sales Repair Centre for TECNO Smartphones. We make use of original accessories only for repairs, and when you choose to repair at Carlcare you’re covered by warranty for a period (should the issue reoccur), unlike with other external repair options.

Here are some steps you can take to secure your WhatsApp account:

1. Enable two-factor authentication: This is an extra layer of security that requires you to enter a unique code in addition to your password when logging in. To enable two-factor authentication, go to WhatsApp Settings > Account > Two-step verification.

2. Use a strong password: Make sure your password is unique and strong. Avoid using common passwords or using the same password for multiple accounts.

3. Lock your phone: Use a passcode or biometric authentication (such as fingerprint or face recognition) to lock your phone. This will prevent others from accessing your WhatsApp account if your phone is lost or stolen.

4. Be careful with public Wi-Fi: Avoid using public Wi-Fi networks to access WhatsApp as they can be vulnerable to hackers. If you must use public Wi-Fi, use a VPN to encrypt your connection.

5. Verify contacts: Only communicate with people you know and trust. Don't click on links or download attachments from unknown sources.

6. Enable security notifications: Go to WhatsApp Settings > Account > Security > Show security notifications. This will notify you when someone tries to verify your phone number on WhatsApp.

7. Keep your app up to date: Update your WhatsApp app regularly to ensure that you have the latest security features and bug fixes.

By following these steps, you can significantly increase the security of your WhatsApp account. If you are looking for how to recover hacked whatsapp account, this article will help you
About Carlcare

Carlcare is the Official After-Sales Repair Centre for TECNO Smartphones. We make use of original accessories only for repairs, and when you choose to repair at Carlcare you’re covered by warranty for a period (should the issue reoccur), unlike with other external repair options. Book a reservation with Carlcare and get your phone fix asap.

There could be several reasons why WhatsApp is not showing contact names on Android. Some of the common causes include:

1. Permission settings: WhatsApp requires access to your phone's contacts in order to display the names of your contacts. If you have denied WhatsApp access to your contacts, it will not be able to show contact names. To fix this, you can go to your phone's settings and grant WhatsApp permission to access your contacts.

2. Syncing issues: If your contacts are not synced properly with your phone, WhatsApp may not be able to show contact names. You can try syncing your contacts manually or restarting your phone to see if it resolves the issue.

3. Corrupted cache: Over time, the cache data on your phone can become corrupted, which can cause various issues, including WhatsApp not showing contact names. Clearing the cache for WhatsApp can help resolve the issue.

4. Outdated WhatsApp version: If you are using an outdated version of WhatsApp, it may not function properly and could cause issues like not showing contact names. Ensure that you have the latest version of WhatsApp installed.

5. Contact name not saved in WhatsApp: If the contact name is not saved in WhatsApp, it will not show up in the chat list. Ensure that the contact name is saved in your phone's contacts and that WhatsApp has access to it.

If none of these solutions work, you may need to uninstall and reinstall WhatsApp to see if it resolves the issue or read the complete articles on how to fix whatsapp not showing contact names on android

About Carlcare

Carlcare is the Official After-Sales Repair Centre for TECNO Smartphones. We make use of original accessories only for repairs, and when you choose to repair at Carlcare you’re covered by warranty for a period (should the issue reoccur), unlike with other external repair options. Book a reservation with Carlcare and get your phone fix asap.

A green line on a smartphone screen can be caused by a number of factors, including:

1. Physical damage: If the phone has been dropped or sustained physical damage, it can cause the display to malfunction and produce a green line.

2. Software issue: Sometimes a software glitch can cause a green line to appear on the screen. This can be fixed by restarting the phone or updating the software.

3. Hardware malfunction: A hardware malfunction, such as a damaged display connector, can also cause a green line on the screen.

4. Overheating: Overheating of the phone can cause the display to malfunction and produce a green line.

5. Moisture damage: Exposure to moisture or water can cause the display to malfunction and produce a green line.

If a green line appears on a smartphone screen, it is recommended to take the phone to a certified technician or book a reservation with Carlcare for assistance in fixing the issue.

Note: You can visit our website and learn how to fix green line on an android phone.

About Carlcare

Carlcare is the Official After-Sales Repair Centre for TECNO, Infinix and Itel Smartphones. We make use of original accessories only for repairs, and when you choose to repair at Carlcare you’re covered by warranty for a period (should the issue reoccur), unlike with other external repair options.

IMEI (International Mobile Equipment Identity) is a unique identification number assigned to each mobile phone. It can be used to track a lost or stolen phone if you have the IMEI number. Here are the steps you can take to track a lost mobile with IMEI number:

1. Report the loss or theft of your mobile phone to the police as soon as possible. Provide them with your phone’s IMEI number and other relevant details. This will create an official record of the loss or theft.

2. Contact your mobile service provider and inform them of the loss or theft. They may be able to track your phone’s location using the IMEI number.

3. You can also try using various online tools and apps that can help track your lost or stolen phone using the IMEI number. Some popular options include IMEI Tracker, Find My Device, and IMEI Detective.

4. Another option is to contact the manufacturer of your phone and ask if they can help track the device using the IMEI number. Some manufacturers offer such services.

It’s important to note that tracking a lost or stolen phone using the IMEI number is not always successful. The phone may have been turned off, the SIM card may have been removed, or the phone may have been reset to factory settings, which erases all data including the IMEI number. However, we will suggest you read the complete article on how to track a stolen TECNO or Infinix phone on Carcare website.

Losing a phone can be a frustrating experience, but there are several steps you can take to track a stolen TECNO or Infinix phone. Here are some things you can try:

1. Use the Find My Device feature: If you had enabled Find My Device feature on your TECNO or Infinix phone, you can use it to track your phone. Go to Google's Find My Device website and sign in with your Google account. You will be able to see the location of your phone on the map. You can also remotely lock or erase your device if necessary.

2. Contact your service provider: Contact your service provider immediately if you have lost your phone or if it has been stolen. They may be able to track the phone's location and help you recover it.

3. Use third-party tracking apps: There are many third-party tracking apps available on the Google Play Store that you can use to track your phone. Some of the popular ones include Cerberus, Prey, and Where's My Droid.

4. Use social media: You can also post on social media platforms like Twitter, Facebook, and Instagram to inform people that your phone has been stolen. You may be able to find someone who has found your phone and is trying to return it.

5. File a police report: If your phone has been stolen, you should file a police report. Provide as much information as possible, including the phone's model and IMEI number. This may help the police track down the thief and recover your phone.

Remember to take preventive measures to avoid losing your phone in the future, such as setting up a passcode, enabling remote tracking, and being mindful of where you leave your phone.

About Carlcare

Carlcare is the official after-sales service brand for TECNO, Infinix, Itel, Oraimo and Syinix. And we also provide users with top-notch, fast, and professional mobile phone repair services. And the good thing about booking an online mobile phone repair reservation with us is, you tend to enjoy a lot of benefits like periodic discount, quick fix and many other benefits.

Our well-trained and certified technicians have in-depth knowledge on all TECNO, Infinix, and itel devices. And as the official service provider, you get genuine spare parts to ensure your broken phone retains its factory condition. From shattered screens to damaged motherboards, software anomalies, and all sorts of damages, Carlcare service is your go-to for fast and reliable mobile repair services.

The process for confirming if call forwarding has been deactivated on your phone may vary slightly depending on the make and model of your device, as well as the service provider you are using. However, the following steps can be used as a general guide:

1. Dial *#21# on your phone's keypad and press the call button. This will display the current call forwarding settings on your device.

2. Check the information displayed on your screen to see if call forwarding is currently active or not. If call forwarding is active, you should see the number that calls are being forwarded to. If it is not active, you should see a message indicating that call forwarding is disabled.

3. Alternatively, you can try calling your phone from another device to see if it rings normally. If call forwarding is disabled, your phone should ring as normal.

If you are still unsure whether call forwarding has been deactivated on your phone, you can learn more on [url]=https://www.carlcare.com/ng/tips-detail/how-cancel-call-divert-android/how to cancel call divert/forwarding on Android Phones[/url].

How to fix WhatsApp Keeps Crashing On Android Phones
If your WhatsApp is crashing on your Android phone, here are a few troubleshooting steps you can try:

1. Clear WhatsApp cache: Go to Settings > Apps > WhatsApp > Storage > Clear Cache.

2. Restart your phone: This can help resolve any software issues that may be causing the app to crash.

3. Update WhatsApp: Make sure that you have the latest version of WhatsApp installed. You can check for updates in the Google Play Store.

4. Uninstall and reinstall WhatsApp: This can help resolve any issues with the app's installation.

5. Check for Android system updates: Make sure your phone is running the latest version of the Android operating system.


If none of these steps resolve the issue, you can read the complete article on [url]=https://www.carlcare.com/ng/tips-detail/8-easiest-ways-tofix-whatsapp-keeps-crashing-on-android/easy ways to fix whatsapp keeps crashing on android[/url] .

About Carlcare

Carlcare is the Official After-Sales Repair Centre for TECNO Smartphones. We make use of original accessories only for repairs, and when you choose to repair at Carlcare you’re covered by warranty for a period (should the issue reoccur), unlike with other external repair options.

If you're trying to log in to your Facebook account and you're not receiving a code, there are a few things you can do:

1. Check your spam or junk folder: Sometimes, the code email may end up in your spam or junk folder. Check these folders to see if the email is there.

2. Wait a few minutes: Sometimes, it may take a few minutes for the code to arrive. Wait a few minutes and try again.

3. Use a different contact method: If you're not receiving the code via email, you can try using a different contact method such as text message or a phone call. Facebook gives you the option to choose a different contact method if you're not receiving the code.

4. Contact Facebook support: If none of the above options work, you can contact Facebook support. You can find the support contact form on the Facebook Help Center. Provide as much information as possible about the issue and they should be able to assist you further.

5. Try logging in from a different device: Sometimes, issues can arise due to a specific device or browser. Try logging in from a different device or browser to see if that resolves the issue.

Overall, it's best to be patient and try different solutions before contacting support or rather, visit our website and learn more on [url]=https://www.carlcare.com/ng/tips-detail/fix-facebook-not-sending-code-email/how to fix facebook not sending code[/url]. Most of the time, the issue is resolved with a little troubleshooting.

If you're experiencing problems with [url]=https://www.carlcare.com/ng/tips-detail/fix-incoming-call-busy-problem-on%20android/incoming calls on your Android or iPhone[/url], such as calls going straight to voicemail or receiving a busy signal, there are a few things you can try to fix the issue:

1. Check your signal strength: Poor signal strength or no signal can cause incoming calls to go straight to voicemail or result in a busy signal. Try moving to an area with better reception or restarting your phone to refresh your connection.


2. Check call forwarding settings: If you have call forwarding set up on your phone, it may be causing incoming calls to go straight to voicemail. Check your call forwarding settings to ensure they're properly configured.

3. Remove any call blocking apps: If you have call blocking apps installed on your phone, they may be interfering with incoming calls. Try disabling or uninstalling these apps to see if it resolves the issue.

4. Disable "Do Not Disturb" mode: If your phone is set to [url]=https://www.carlcare.com/ng/tips-detail/how-to-turn-off-do-not-disturb-mode/Do Not Disturb mode[/url], it will silence incoming calls and notifications. Disable this mode to allow calls to come through.

5. Check your network settings: Make sure that your phone's network settings are properly configured. You can do this by going to "Settings" > "Connections" > "Mobile Networks" (or "Cellular" on iPhone) and ensuring that the "Preferred network type" is set to "LTE" or "4G".

6. Update your phone's software: Make sure that your phone's software is up to date. Sometimes, outdated software can cause issues with incoming calls.

If none of these solutions work, it may be a hardware issue with your phone. In this case, you may need to [url]=https://www.carlcare.com/ng/repair-appointment/book a reservation with Carlcare[/url] for further assistance.

If you've ever had an old battery on your phone dying, then you know how frustrating it is. You're not supposed to have dead batteries! But in a pinch, there are ways to get rid of that dead cell and replace it with a new one. It may not be the best solution for long-term wear and tear but it's something that can get you through until you can get your device fixed.

If you're seeing a warning about your battery's life or it's otherwise not holding its charge, here are the things you can do to replace the battery.
1. Check the battery health

The first thing to do is check whether or not your phone has been damaged in any way by water, so if there's any sign of liquid damage on your phone, then it may be time for a new battery. You can also check for physical damage through various methods such as pulling apart some parts of a device; if something looks loose or broken off, then this could indicate that an internal component has been damaged during normal use over time (which would require fixing).

Check the amount of charge left in my device: Next up we'll check how much power remains in our phone at all times! To do this simply open up Settings>About Phone and scroll down until you see "Battery Level" at which point tap on "Battery Info." From there select "Battery Info" which will give us lots of information including estimated total capacity left inside our precious little computer-like thing called an android device before needing replacement services...or maybe even sooner depending upon how long ago these batteries were installed into said computers!

2. Check the amount of charge left in my device

Next up we'll check how much power remains in our phone at all times! To do this simply open up Settings>About Phone and scroll down until you see "Battery Level" at which point tap on "Battery Info." From there select "Battery Info" which will give us lots of information including estimated total capacity left inside our precious little computer-like thing called an android device before needing replacement services or maybe even sooner depending upon how long ago these batteries were installed into the mobile phones.

3 .Checking temperature levels

Now that we have a good idea of how much power is left in our phone, let's take a look at the temperature. This is important because if your device gets too hot it can cause damage to the internal components and essentially fry them until they stop working.

Part 1. Consider the warranty options
If you have a warranty on your phone, it may cover the battery. Some manufacturers will let you transfer the warranty when you replace faulty parts like batteries and screens, while others require that they be replaced by the original manufacturer's technicians. However, there's no way to know how long the warranty will last or whether it will be voided if you replace your battery with another one from eBay or Amazon. You can visit our website(Carlcare Nigeria) to check for your phone warranty.

Part 2. Check the availability of service centers
Check the availability of service centers in your area.
Check if the battery is covered under warranty.
Check if the battery is compatible with your device's model and manufacturer.
In some cases, you can check the warranty information from the battery's packaging. If you bought your device from a third party, it may not be covered by manufacturer warranty. If you own a Tecno, iTel, or Infinix device, you can reach out to Carlcare. They are an authorized center for after-sales of these bands and you can easily book an appointment via their official website.

Part 3. Look for replacement batteries online
If you're looking for a battery replacement, there are several ways to find one. You can go online and search for the model of your phone or tablet, then look through some of the results that pop up in order to find a compatible replacement. You may want to do this if:

Your phone won't turn on because it's dead or won't charge
Your phone stops working suddenly and refuses to charge anymore
You can also go to your local phone store or electronics store to buy a new battery. They may be able to help you find one that's compatible with your device, although they may not have the exact model you need in stock.

Don't discard your phone because of a faulty battery, get it replaced instead.

If you have a phone that's not working right, there are several things you can do. You could try to fix the issue yourself or send it back to the manufacturer for repair. But if you know anything about electronics, then surely your first thought would be: "I should get this battery replaced."

Let me tell you why replacing your phone's battery is more cost effective than simply buying a brand new one from Google or Apple. First of all, replacing a dead or near-dead cellphone battery usually costs less than half what it would cost for them to ship out an entirely new device (or "refurbish" one). And second—and perhaps most importantly—it's easier (and cheaper!) than trying to fix something yourself!

You don't need any special tools or skills; all that matters is that you have access to electricity and some sort of screwdriver set up at home (or wherever else). You don't even need any special skills when dealing with each individual part in terms of removing them from their casing: simply twist off whichever direction matches with where they belong before attaching another piece onto its place by twisting again until snugly secured against another part nearby."

Conclusion

So now you know how to get a battery replacement for your android phone. If you are having trouble with the battery, just contact us and we will do everything in our power to help you fix it.

About Carlcare Service

Carlcare Service is the Official After-Sales Repair Centre for TECNO Smartphones. We make use of original accessories only for repairs, and when you choose to repair at Carlcare you’re covered by warranty for a period (should the issue reoccur), unlike with other external repair options.