₦airaland Forum

dustmalik:
What is going on with Starlink? I just got back to using Starlink after testing the Airtel ODU for two weeks and realized that Airtel caps the speed to 2Mbps after using 1TB. Starlink is virtually unusable. What on earth is going on with Starlink? I can't stream nothing.

Yea, it’s so bad today. Latency is in the 80s.

ask4bk:
Why you go dey use starlink play game in Lagos of all places even if starlink station dey near una?

You'll get better latency in Taraba compared to Lagos coz of una population

I’ve always used it for gaming and it has been very good. I believe it’s cause it’s a new installation and it was just trying to settle.

It’s very okay now.

Challspace:
Is it just me or is latency exceedingly high today? Can Lagos folks confirm? I’m getting slaughtered in FC25. My latency is in the 90s.

Look at this shit.

Is it just me or is latency exceedingly high today? Can Lagos folks confirm? I’m getting slaughtered in FC25. My latency is in the 90s.

Ournolly:
I don't and I have never experienced overheat.

This your router got damaged too by power surge despite using inverter?

I don’t believe it was a power surge. I noticed on a few occasions in the past, connectivity will drop and then when I check the app, it says your Starlink just powered on. So it looked like it was powering off and on intermittently.

It seems like something went bad in the router, maybe the power unit. And I think Starlink acknowledges that their routers, especially this Gen 2, is prone to failures like that.

Probably why they don’t hesitate to send replacements.

Ournolly:
Chinese socket power surge won't help you in most cases.
I either you get the one I posted above such can protect up to 3000 watts surge or the similar.
Better option is to switch over to power inverter.

My 2 cents.

It’s funny because I use an inverter, so it’s always turned on. I’m guessing because I never powered it off once except for when it reboots to install an update, it may have caused it to overheat??

Is there anyone else who doesn’t power off theirs? I want to know if I’m doing it wrong.

ask4bk:
Could be the router. It's it showing light under?

It’s the router. It isn’t lighting up plus I am able to use the supply cable to power my laptop.

georgee:
Power surge issue

Open a ticket from your account profile and explain what happened with pictures of damaged areas of the router or cable

It will be replaced free of charge

Dunno whether it will be replaced with a Gen 2 or 3

Yea I opened a support request and they’re upgrading me to a Gen 3 free of charge. They also included the mount. 😀

I’ll have to return the old kit but I’m so happy. Looks like delivery is planned for this week too. I got a call from DHL this morning.

ask4bk:
Old or new version

Older version, Gen 2

My Starlink has decided not to power on today 🥲

dustmalik:
For a moment, I was worried, thinking it might be my cable that's faulty, because the app was initially saying poor cable connection. I even went outside thinking birds may have eating into my cable😂

Lol. I thought it was from my end too. Mine was showing obstructed for a while.

There’s an official acknowledgment

yubiman:
You're experiencing that too?

Yea

Looks like a general outage. I came here to see if I was the only one. I’m in Lagos as well.

Gbengakolade1:
Please help I’m unable to create acct on my new Starlink
Which location can you suggest biko

LOL. Una no dey hear. Starlink is at capacity for all of Lagos and most of Ogun state, yet people keeping buying the kits hoping to perform magic. If you had checked your location using the Availability map, you wouldn’t be asking this question.

Your option is probably to wait till next year.

dustmalik:
Maybe that's why those of us in Abuja are experiencing slower speed

Yea, looks like it.

Elon Musk has taken us back to the fast server 😁

I’ve noticed that when we’re on the 102.* IP range, the connection is slow. The 98.* server is the truth 🕺🏾

I’d rather the increment is approved and service delivery is good than this nonsense. Many of us that rely on Starlink for work are suffering.

QuoteJust1nce:
I don't think so. (Lagos)

Might just be your installation. Currently raining at Ajah and this is my speed.

dustmalik:
Wow.. Yours is much better. I guess Starlink has added more POPs in Lagos. Here's mine.

I read a fews back that Starlink was going to add more POPs in Lagos, PH and few other states, but Abuja wasn't among.

That’s probably true. Heard it was going to happen but didn’t think it’d happen before the end of this year.

Just ran another test, plus we don’t even have that clear of a sky today.

Really hope the ABJ situation improves too.

dustmalik:
What's your average throughput downlink speed at peak periods, like at this time of the day?

Constantly over 100 Mbps. Lowest was 108 Mbps, highest was 139 Mbps

Starlink has been quite fast and reliable, even with rains recently. Wonder if they made any upgrades to their Nigerian POPs. 🤔

dustmalik:
That would explain the unusual high latency. It seems to be faster too. Getting an average of 100+Mbps, which is unusual in Abuja around this time of the day. I am able to stream large files that I typically wouldn't be able to.

Personally, I don't play online games, so I would prefer they leave it on that German server.

Yup. Same observation here in Lagos. Looks like their European POPs are much more equipped to handle heavy traffic, which I somehow find insulting.

Looks like we’ve been getting subpar service from them all this time.

iAmTestedOsic:
This isn’t true. I have my router set to bypass, using another router as an extender and can still see this device has a nigerian ip address.

Mine is Berlin too, and I bypassed my Starlink with a NETGEAR router. I guess they had an issue with their Nigerian station and are rerouting our traffic through Germany. That’s why latency is so high tonight.

Am I the only one experiencing the complete blackout tonight?

Starlink has been slow in Lagos for quite some time now. At least over the past week I’ve observed a very sharp drop in download speeds. Today is worse. Struggling to get 20 mbps download.

fuckboys:
Wawu, imagine abandoning a hardware I bought for half a million.

Some even bought expensive routers from eBay along side. 🤣🤣

I don’t know why, but this comment is very funny. 🤣🤣😭😭

Experiencing total blackout because of the rain in Lagos this morning. Wonder if anyone in Lagos is having similar experiences.

KemoSabe:
Today makes it 5 days since I got my SL KIt. The whole thing reminded me of the days NL was the go to place for exclusive info like this.
Read the thread initially some years back. When I got ready to place my order last wk #32k was deducted. 3 days gone & nothing, I was like shit, I read about this stuff. Came back to the thread, canceled and got my refund.
Did all over again. They shipped last Wed, tracked with expected delivery. On delivery date, I received emails and txts to wait till late. I waited the whole Friday last week only to get a mail at night saying they came to deliver but no one was at home! I was like WTF?. Came to the thread again & took care of that. Anyway, just to show you guys my kit so here it is and data usage.

So let me get this straight. You made a pre-order before, when they didn’t ship after three days, you cancelled the order and ordered again?

How were you able to get it so fast in Lagos? Did you use the same address as the previous order?

dustmalik:
Abuja. Service address can be changed.

Dang it. Not when you’re in Lagos. LOL.

dustmalik:
One month used Starlink for sale.

The bundled 50ft cable and Roof mount are unused as we had extras.

Purchase receipt available.

Price: 390k

Location?

Also, what is the service address of the Starlink?