₦airaland Forum

Virulent:
As in I won't be able to make transactions.

the money is below the limit so you are required to put cash inside...

Virulent:
I operate a firstinstant account, The minimum operating bal is N500, my bal is below N500 ,will there be any restrictions placed on the account?

what kind of restrictions do you mean

abikeade03:
I want to transfer on firstbank mobile banking n it keep sending me OTP n i can't see any OTP box to enter the no, expect for the one dat is asking for transfer pin. Plz help

please update your first bank mobile app... You are using the old version..

slimsue:
This was helpful thanks

you are most welcome

daprim:
MTN

alright.. Please inbox me your number.. Make I send card for you..

muyibabs:
I do not have an ATM card for my account. Does that mean I cannot use the app?

yes. Please pick up your atm at the nearest branch close to you. It doesn't take two minutes more... Even if you don't want to be using ATM card, just pick it up just for the mobile banking purpose .. That's all..

You look takeaway

seyoops4u:
Wow !! going to Branch Manager to lodge a complaint...

well you said the issue has not been resolved for over a month... And you have gone countless times to complain to customer service .. I thought best to go to a higher authority then

Ask your questions please

kabayomi:
O boy no try this one with 9ja herdsmen oo, dem go make similar hole for ur own stomach too

hahahhahaha...

dominique:
I'd like to see how they did it without inflicting pain on the cows

lol I think maybe they injected some anaesthesia ... I may be wrong

Ajebota

seunlayi:
Op, you tried. Only if firstbank can have more innovative minds like you, nothing will stops them from bn truly the first. Thumbs up

I appreciate your comments Sir. Thanks alot

Your questions are welcomed

That's not scary..

daprim:
I just used it with your referral code, so l am awaiting my thanksgiving offering

what network do you use?

For those who will love to open an account with first bank, the requirements are listed below


A valid I'd card.

2500naira minimum. You can as well open it with 1000naira and deposit the balance later to collect your ATM card .

Two passports


Utility bill


See you at the nearest first bank branch

Let her in where? Into your house?

DALE917:
I'm tired

hey, have you tried again?

Angeleye5:
Dingdong Good Stuff Man, Jst Downloaded D App And Yes I Was Sure To Add Ur Referal Code., But I'd Like To Knw If The App Works Offline.

thanks for using my referral code.. I really appreciate..


First bank has also made a provision for customers to do transactions offline using the ussd code.

To transfer money, dial *894*amount*accountnumber# and follow the instructions

iheanyi40:
Dingbang I use firstmonie app, what's the difference btw d two

First monie app is more like a mobile wallet. But with first mobile, you can perform a large range of transactions. My apologies for attending to your question late.

IHate9ja1:
@ Dingbang, what are the requirements to get MPOS? Who sort of account(savings/businesss) do I need to operate to subscribe for MPOS...does any charges apply too?

my unit is first bank Mobile App. I suggest you visit any first bank branch and get the required info about getting the POS for your busines from the Customer Service Officer

seyoops4u:
So, there wont be solution to this, right ?

there is still a solution. It might be due to the fact that the customer service officer whom you lodged the complaint to did not constantly remind those in charge to act fast on your issues. On my own part I would suggest you take the matter to the Branch manager and express it to him.

Download the mobile app and keep your questions coming. Thanks alot

seyoops4u:
So, You guys dont give people FEEDBACK especially when it involves money.
"We" were trying to use First Bank card to refill our gas at the filling station but the POS displayed a message failed transaction but the money
was deducted from the account. Due to that, we called your help line and they said we should give them (you) 2 weeks and ever since then (more than one month) no feedback, no reversal of the money either. Is that a good customer service ?

We kept calling and First Bank kept telling us to give them sometime.
Really, we're highly disappointed in your customer service. It's so poor... I'm sure we're not the only one experiencing this bad customer service you guys are operating. Please work on it

I understand your complaints sir.. It might be that the filling station got the money but refused to inform you. Some people can be as wicked like that. But nevertheless, I don't work in that dept, on behalf of firstbank, I am sorry for the inconvenience

Zonacom:
Please bro i have two savings account with firstbank and i use same phone number for both. How can i operate both accounts using the mobile app? At present i can only access one of the accounts on the app

just go to any first bank branch and talk to the customer service that you want to link your account, it will be done right away after your request has reached their platform

kirchofff:
i'll be changing my atm card in two months time because it will expire, what will i have to do if i get the new atm card?

Nothing. Its only when you are changing to a new phone, you will now use the PAN number on the new ATM card to activate on the new device.

biggy26:
I personally enjoy the convenience that comes with using the app. But the problem is the lag time. It can really be slow. Sometimes u have to tap and tap....pls u guys should work on a smooth working app, so we can enjoy d way we enjoy other apps on our phones. Great work tho.

people who experience lagging are users who operate with a smaller android version let's say 4.4.2. Higher versions don't experience lagging.

kirchofff:
what if i dont make any transaction now?? I'd be making a transaction maybe next weekend...hope i'd still have my 5ook a day limit?

until you make a transaction of less than 20k first, your daily transfer limit won't activate to 500k. That is what it means.. Its just a way of managing risk especially in cases of your phone being stolen so that you won't be affected much if the perpetrator has access to your security pin.

jeffizy:
Registered with your referral. You sound convincing . Kudos

thanks so much bro. I really appreciate ..