₦airaland Forum

MTN Nigeria is recruiting to fill the vacant position of:Customer Support Partner at MTN Nigeria Customer Support Partner

Job Description
Analysis of customer requests for prompt resolution
Ensure end-to-end account management for Enterprise customers
Perform Service fulfilments for Enterprise customers (i.e. SIM Swaps, Migrations, etc.)
Liaise with support teams (within and outside ES) in order to resolve any customer identified issue
Pro-active analysis of all support systems (charging, billing, etc.) as well as enterprise products with a view to identifying customers pain points and resolving issues before escalation
Constant analysis of Managed customer database for Revenue and Debt management
Work with product, UAT and support teams to validate new products, new systems and upgrades
Generate relevant reports as required by the business
Ensure 98% collection of ALL invoices as at when due
Ensure QA and prompt invoice delivery
Review new and existing customer service contracts to identify and escalate clauses with negative impact on customer support and relationship management
Ensure less than 5% customer churn on managed accounts
Ensure resolution of ALL service provisioning and sales support PPPs items
Achieve at least 80% score in ES Customer Satisfaction internal surveys
Job Condition
Normal MTNN office environment
Extended work hours which may include weekends
Occasional travel required
Mobile tools of trade (Blackberry service, Laptops and remote accesses)

To apply and view more job offers, vi

Human Capacity Development Consultants (HCDC) Limited is a vibrant and innovative company committed to the goal of developing human capital in organisations for exceptional business results.Graduate Entry Level Customer Service Representative at Human Capacity Development Consultants (HCDC) Limited

We build organisations to achieve optimum performance by developing their human capacity to peak productivity levels.

We are committed to excellence, service & integrity.

Job Title: Customer Service Representative

Job Description Duties:• Responsible for attending to inquiries from walk-in Shareholders.
• Attend to complaints of non-receipt of dividend warrant
• Process change of address requests from customers
• Request for mandating accounts
• Manage Shareholders record update etc
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.

Qualifications : Minimum of OND certification and interest in excellent customer service delivery.

Good hands on experience in Microsoft office package Excellent communication both in verbal and written Ability to work under pressure.

How To Apply
Send CV to recruitment@hcdclimited.com

Application Deadline Date
Not stated

Job Title: Manager, Production
Location: Lagos
Job Type: Full-Time
Reporting Line: VP Production & Visual Merchandising

Job Description
Products: Manage all products on the site (Retail & Marketplace)
Process & People: Constantly having processes that will checkmate problems around product creation & management. Ensuring a smooth coordination of production dealings with other departments.

Duties & Responsibilities
Job Function:
Managing and maintaining accurate content for existing products and push new product updates including product copy and images to Konga.com on a regular basis.
Assisting in the resolution of Konga warehouse mails in a timely matter by investigating and troubleshooting for product descriptions, dimensions and packaging.
Managing the items listed by Merchants on Seller HQ.
Creating new categories and managing the existing category tree on Magento.
Managing the existing categories on the Konga.com’s Navigation Bar.
Managing the site products data using Magento application.
Providing insights using product data available
Ensuring the verification of High End Brands listed by Merchants on Seller HQ
Liaising with the graphic designer to develop and maintain quality images.
Improving search results via SEO (Search Engine Optimization).
Ensuring that products have all required attributes to enhance sales

To Apply and view other Job offers, visit http:

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Nokia is the world’s specialist in mobile broadband. From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology. Our global experts invent the new capabilities our customers need in their networks. We provide the world’s most efficient mobile networks, the intelligence to maximize the value of those networks, and the services to make it all work seamlessly.
We are recruiting to fill the position of:
Job Title: Core Operation Manager

Location: Lagos
Job Description
Leads and facilitates the organizational unit, with the full responsibility of all personnel management aspects.
Ensures operational efficiency and right focus by connecting business issues and organizations operating procedures.
Drives customer satisfaction proactively in own area.

The U.S. Embassy is seeking to employ suitable and qualified candidates for the position of:

Position: PUBLIC HEALTH MANAGEMENT ASSISTANT

BASIC FUNCTION OF THE POSITION:
Under the general supervision of the Epidemiology, Strategic Information (SI) & HSS (EpiSI&HSS) Lead, the incumbent serves as the Program Assistant for the team and manages the tracking system to ensure timely submission of all required reporting documents including quarterly reports. The job holder ensures quality control during all aspects of data management, including data entry, data cleaning and data preparation for analysis. S/he collates and organizes baseline data for surveys and evaluations under the supervision of the activity lead.

To obtain a copy of this announcement please visit our Mission websites at: http://nigeria.usembassy.gov/about_the_us_mission.html

REQUIREMENTS:

NOTE: All applicants MUST address each selection criterion detailed below with specific and comprehensive information supporting each criterion or the application will not be considered.

Bachelor’s degree in Business Administration, Public Administration, Natural Sciences, Sociology, Public Health or related field is required.
Practical knowledge of database system with professional training in data entry and analysis; with an understanding of the PEPFAR program are required.
Incumbent must be familiar with public health and HIV/AIDS programming and data collection, analysis and presentation.
Standard skills in MS Office applications such as word, Excel and presentation programs are required.
Minimum of three (3) years of progressively responsible working experience in managing complex spreadsheets is required.
Level IV (fluency) Speaking/Reading/Writing in English Language is required. Language Proficiency will be tested.



Method of Application

SELECTION PROCESS
When fully qualified, U.S. Citizen Eligible Family Members (USEFMs) and U.S. Veterans are given preference. Therefore, it is essential that the candidate specifically address the required qualifications above in the application.

ADDITIONAL SELECTION CRITERIA

Management will consider nepotism/conflict of interest, budget, and residency status in determining successful candidacy.
Current employees serving a probationary period are not eligible to apply.
Current Ordinarily Resident employees with an Overall Summary Rating of Needs Improvement or Unsatisfactory on their most recent Employee Performance Report are not eligible to apply.
Currently employed U.S. Citizen EFMs who hold a Family Member Appointment (FMA) are ineligible to apply for advertised positions within the first 90 calendar days of their employment.
Currently employed NORs hired under a Personal Services Agreement (PSA) are ineligible to apply for advertised positions within the first 90 calendar days of their employment unless currently hired into a position with a When Actually Employed (WAE) work schedule.

Salary
OR - Ordinarily Resident - N3,154,846 p.a. (Starting basic salary) Position Grade: FSN-06
In addition to the basic salary, all allowances will be paid in accordance with the Mission Local Compensation Plan.
Nor - Not Ordinary Resident AEFM - US$36,353 EFM/MOH - US$31,301 (Starting Salary) p.a. Position Grade: FP-08

Interested applicants for this position MUST submit the following, or the application will not be considered:



Application for US Federal Employment (DS-174); or a current resume or curriculum vitae that provides the same information as a DS-174; plus,
Candidates who claim U.S. Veterans preference must provide a copy of their Form DD-214 with their application.
Any other documentation (e.g., essays, certificates, awards, copies of degrees earned) that addresses the qualification requirements of the position as listed above.
A type-written and signed application letter specifically applying for this position, and addressing the minimum requirements as advertised. Please reference the job title and announcement number on the application letter.
Limit all electronic (e-mail) submissions to one entry/e-mail not larger than 5MB. Please submit attachments in PDF and Word formats, not pictures.
E-mails received without the appropriate subject line and incomplete applications will not be considered.

Submit Application To

Embassy of the United States of America
Human Resources Office,
Plot 1075 Diplomatic Drive,
Central District Area,
Abuja.

Or submit to: HRNigeria@state.gov

Shell Petroleum Development Company (SPDC) is the pioneer and leader of the petroleum industry in Nigeria. We invest heavily in our employees, which is reflected in our industry-leading development programme and our commitment to see our employees’ ideas travel and come to fruition.

Job description

• Manage the implementation of Shell Companies in Nigeria's Lifting and Hoisting Control Documents and Health Safety Security Environment & Social Performance (HSSE&SP) Control Framework requirements to ensure Shell Nigeria derives the benefits from the global standard in running their lifting & hoisting operations, both onshore and offshore.
• Develop work instructions and guidelines (where required) for safe and efficient execution of Lifting & hoisting activities in Shell Nigeria
• Drive compliance program for implementation of standards, rules and regulations relating to Lifting & Hoisting operations both in Primary & Secondary Logistics in Shell Nigeria.
• Develop and implement strategy for compliance monitoring and carry out periodic audits of Major Project Sites, Land Rig sites, Logistics bases etc accross onshore and offshore activities, to verify that Lifting & Hoisting operations are carried out in line with established standards, guidelines and practices.
• Organize awareness campaigns and workshops to continually educate stakeholders on zero tolerance for non-compliance to Lifting & Hoisting standards.
• Monitor Health Safety Environment (HSE) performance in the business to ensure zero lifting and hoisting fatalities and Lost Time Injuries (LTIs).
• Provide expert advice for lifting & hoisting equipment operation and maintenance to ensure total reliability of such assets used by Shell Nigeria.
• Manage all Lifting and hoisting operations across major projects (onshore and offshore) and Well Engineering by providing professional leadership in these aspects of the business.
• Liaise with the Discipline Lead/Authorized Subject Matter Expert (ASME) to manage training programmes and manage the competence of all lifting and hoisting personnel in the Production, Project teams and Well Engineering.

Guinness Nigeria operates a Total Beverage Business (TBB). A key contributor to the success of the GNPLC strategic plan is an effective & flexible field sales force demonstrating industry leadership in both volume driving & brand building activity. We put the customer at the heart of everything we do, and through this, will deliver sustained, mutual growth for our brands, categories, customers and partners. Will you partner with us on this journey?

We are recruiting to fill the position below:

Position: Graduate Sales Programme

Location: Nigeria

The key Ingredients We Want You to Have
We're looking for Graduates who not only have the capability to succeed in our organisation today but also have the potential to be our leaders of tomorrow. It's important that you share our Values.
We are looking for someone who is committed to the role and Diageo from day one. Full of energy, enthusiasm and optimism in everything you do.

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Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development.
We are recruiting to fill the position of:
Job Title: Senior Officer: Data Voice Roaming IREG

Location: Lagos
Job Purpose
This function is expected to act for technical requirements in the area of Core and Roaming services.
Be involved in activation of roaming services with new operators worldwide, periodical tests and new test according to the changes or improvement of new numbering/routing plan.
Ensure regular governance and roaming KPI’s are delivered as defined targets.

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we need the full story

This aint recent

Hey OP you can lie oh.

1914

OK

All work and no play......

Good job boys

Your list abi

Chop AM

slap1:
Thanks. I'll check out their office in Owerri.

No qualms,Goodluck (Not Jonathan)

VoguePay.com, as the leading online payment processor whose vision is to offer buyers and sellers a secure and easy-to-use means of transacting business online.Internship at VoguePay Nigeria

Job Description
VoguePay requires application from qualified and experienced candidates for a six (6) month Internship in Digital Media Strategy.

Responsibilities
The successful candidates will be:
Passed through an intensive 6 months on-the-job training on Digital Media Strategy
Passed through the VoguePay personal development plan and mentoring program.
Paid a token as transport rebate for the internship training period.
Successful Interns will be selected for full employment on the VoguePay Team at the end of the program.
Requirements
We expect the ideal candidate to have:
First Degree in any discipline with at least second class honours.
Must be good in creating content, media/blogger, and have good social networking skills.
Excellent Communication Skills.
Good Analytic and Reporting Skills.
Good attention to details, critical reasoning and problem solving skills.
Must be smart and fast thinking with a good knowledge of advanced computer use.
Interested and qualified candidates should send their resume to:careers@voguepay.com with the mail subject "VPIP 012015".

TheSonOfMark:

Enough with the "change" hogwash. Administrative reshufflings happen every time.

Admin reshuffling a.k.a CHANGE

Looks more like a prayer hostel

Pix 3, the guy dey fear to hold him property.

CHANGE...........Is a constant thing in life

This news old small nau.......

Hmmm..... Fish and Women sha.....


Chai... FTC again. Make i enjoy am jare. ABEG, CHECK MY SIG...... (BELOW)

The judges sef wicked haba,did their parents live up to a quarter of 697 years. Better you hang them straight or give them to firing squad

Yudala, a Nigerian e-commerce startup with the concrete ambition of becoming the market leader in trade and commerce on the continent is recruiting to fill the position of: Front Desk Officer

Basic Requirements
Minimum of SSCE
Smart and good looking
Ability to learn fast
Good communication skill
Interested and qualified candidates should send their CV's to:recruitment@yudala.com on or before 4th August, 2015.

Thank God oh