₦airaland Forum

ollybyte:
[Hello,
Please what's your status and experience with the EMCA service and Cathy handling of the order. Kindly share.
quote author=Fiddonagee post=102727354]
Please help me I have placed an order and the seller have send my goods to cathy over several days am trying to reach her she isn't replying my messages can you help me get through to her to resolve the ishaq pls

Well they have seamless experience but way billing my goods to my location they charge me way than necessary but besides that they are they have excellent process

Davdan1315:
This is not about enlightenment sir. You cannot reach them on phone and WhatsApp in Nigeria and they have customers goods and you said they have best customer service. I was wondering, that people you cannot see and communicate with still have the best customer service.

I've communicating with them

Davdan1315:
Did you see their post. That is dubious from nicargo.

Enlighten me please

Oandscarshop:
Hello guys my offerup app hasn’t been working for a while now it’s Keeps saying ‘sorry something went wrong msg’ I’ve tried a lot of VPN yet the same thing please need the remedy WhatsApp 08039579317 I don’t mind paying ��

Have you found a solution yet ??

Nicargo:
is one of the service we render, using Nicargo shipping service is a 99% stress free because your goods will arrive in respect of the shipping method you use.


Express is 3 days

Normal is 7 days

Sea Cargo is 90 days

Give us a try and thank us later.

Please DM me your Chinese warehouse address my number is @signature thanks

Nicargo:
Hello, Good Morning and Good Day importers, please we really want to apologies on our service last week from 14th June 2021, our responds are slow because we have some events that's yet to come up on this week which we need to catch up, due to this reason, our customers service in nigeria has been very poor and we are publicly apologizing and using this medium to express how bad we've been towards your enquires, please note that, we are not procuring and our whatsapp has been unavailable till July 10th, 2021. In other to reach us through, please you can either call us or chat with our Chinese, Turkish or Ghana departments as our Nigeria office is off duties till 10th July, 2021. Meanwhile, you can tell your suppliers to send your goods to our Offices in China, Turkey and the shipment of your goods will be attend to and arrive safely



Once again, we are sorry for the inconvenience of our services in Nigeria during this time, make una no vex.

After reviewing and doing background checks on Agents I opt to check Nicargo guys to my amazement their customer service is exceptional very reliable and secure

Gideon283:
Also ask the seller to send you the real life picture or video of the product either when in use (if it’s electronics)
After the seller and you have reached an agreement;

Ask the seller to configure a link where you can make payment for purchasing the goods, when the seller do so, click on the link and make payments with your ATM card. I always use my Access or UBA card for the payment, I don’t really know about other bank cards.

Take note: Sometimes, if your goods is more than $1000, you may not be able to pay at once with your ATM card. So, in this case request that the seller configures the payment link twice or thrice, then use the configured links to complete your payments. (This scenario rarely occurs though).

the seller will ask you if you have a merchant the goods will be sent to, say YES, and send the seller EMCA china warehouse address below:

office address

广州市越秀区广园西路89号新龙安国际商贸城富一层G036
小杨 / 13826428539.
请在快递单上包裹上备注尼日利亚客户的名字和电话 ，否则货物一旦丢失，概不负责，备注货物信息，是否有电池

Just copy the whole address as it is above and send it to the seller.

Cathy EMCA: +86 138 2642 8539

Also send the seller your full name and phone number that should be pasted on the goods before it will be forwarded to EMCA warehouse


The seller will send your goods to EMCA warehouse. But before concluding with the seller, chat up Cathy on WhatsApp and let her know you are sending your goods from a seller down to her warehouse, and also send her exact full name and phone number you’ve sent to the seller, so she can identify your goods and send you the pictures as soon as she receives it.

And when the goods is received by Cathy, she will send you the real life picture of the goods she receive, and as you confirm your goods, ask her to ship it down to Lagos.


I will continue later...

Please help me I have placed an order and the seller have send my goods to cathy over several days am trying to reach her she isn't replying my messages can you help me get through to her to resolve the ishaq pls