₦airaland Forum

chiboy429:
someone should please help i cant register an account.It keeps on indicating account already exist but when i try login it pop ups account does not exist

doctuw:
same situation here

Tweet @youthignite_ng or Send them a message on facebook via https://www.facebook.com/youthigniteng. Or you could try adding a middlename to your application. That worked for a friend of mine.

folaolu84:
have registered successfully but am not able to submit my proposal.
Any idea what am not doing correctly?

thanks

I had the same issue too but I got a mail that it has been resolved.

conquerour:
Same here
I have tried like 5 e-mail address " This user account already exist". I opened fresh yahoo account still the same.

I have successfully registered and was able to login into the platform. Although it was down for a while but I tried again and it went through.

Before I go on, please note this is not a sponsored post or an attempt to tarnish the image of the said bank. I know they are very active on social media platforms. So I believe i can be heard via this medium. This actually happened to my mum.

Just last month she told me to help her withdraw some amount from an ATM nearby, on getting there I discovered that all the money in her account was gone. A complaint was made and we were told there was a fraudulent transaction on her card so her account was temporary blocked till all investigations are concluded. They showed us the cash that was being held pending when all investigations are completed.. In my mind, i was like.. Good job! You guys are performers.
We were advised to block the card and request a new one. At this point my mum was like, they should block it and about getting a new one, Forget it. She said she wouldn't mind queueing to get her cash. So long it is safe.

We waited for about 3 weeks then we got a credit alert of the amount that was temporarily held but we didn't get a refund for the said fraudulent transaction (Voice mail things) although we really didn't bother because it was just about 1000 naira for Web recharge.

Just two days ago, Friday the 27th of November, she went to the bank (to queue of course) and withdraw her money. She was told she didn't have any money in her account that there was a repeated N1000 pay with capture transactions on her account till all cash was gone. So I asked few questions..

1. What happened to the blocked ATM?
2. What happened to the N4 per SMS alert she gets per transaction? Or is she defaulting for any month thereby making her suspended from using this service as we didn't get any alert?

They said they would look into it and get back to us. So we asked if there was any chance of recovering this cash because we remembered what happened to the last one as this case is not of the cash being held. Then the customer representative pointing at a member of staff told us.. "see that man over there, His last month salary was wiped clean not too long after payment and up till now it hasn't been rectified so she can't really comment on that" then I smiled.

When this issue was raised in my house, my bro said up till last month when his old wema atm expired, he said he could use both the old verve and new Mastercard atms to withdraw cash on any atm.. Was like, I don't bilivit.. Sis also shared experience of her friend's husband. He said he had to let go of his cash.

We have called purple connect and we were told this is being looked into. Be sure to get an update from me when I hear from them.

Now my advise to all Nairalanders ... It is very evident that WEMA bank hasn't gotten it's e-channel thing right, so my advice,
1. Maintain a savings account with them because they have fairly reasonable interest compared to other banks I have used.
2. Steer clear of their e-channels for now at least till they get things right. I'll recommend gtb, access or diamond. But GTB most especially.

What are your experiences with Nigerian banks?

cc: lalastical

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