Ghosting247's Posts
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Whizfactor:I'm sorry to hear that you were not satisfied with the provided service. It seems there was a misunderstanding. Please understand, We provide WHOIS Privacy Protection for some certain domain extensions such as .com, .org,. net and so many others. Previously it was being offered free of charge as clearly stated on our website. Unfortunately, we couldn't continue with offering it for free any longer and we removed the advertisement on our website that says it was for free. You can purchase it from the client area dashboard if you have an existing domain name or you can open a ticket and we can further assist you. I see you had opened a ticket, we tried explaining to you and requesting if we may raise an invoice for you. |
studiomeg67:Sincere apologies for the delay in responding back to this post after such long time the post was written. I'm sorry to hear that you had felt this way about us but we're not criminals or thieves. I can see that you're currently hosting two websites with us at GlobalHosting247 since 2017. It seems there was an unusual delay in getting back to you caused by higher amount of requests we had experienced. I can see your subscription was renewed and the subscription is still running till this very moment. Please feel free to reach our support department by opening a support ticket through our website at any time you may need our assistance with your request. |
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