₦airaland Forum

Rokynwastar:
Have you tried using the ODU in a different location?

Like carry it to a location where you know that there's very strong network. Because it's possible that Airtel's mast in your location is only transmitting 3G signal to your ODU.

It's possible that the 4G/5G for that mast are not functioning optimally.

It's also possible that for some reason, 4G/5G in your location are working well but have disassociated themselves from your device or Sim card.

Anything is possible with Airtel these days, just take it to another location.


My ODU sim have been getting max speed of 200kbps for the past 6 days at my house. I talked to customer care, and 3 different supervisors but no solution.

The device works well at my office, so today I decided not to turn off the device after work, took it home still turned on right from the office where it's been working well.

And behold, I'm currently using it now in my house getting 25/30 Mbps.

It's crazy innit.!?

My ODU didn't even work at Airtel office when I took it there for check. Those guys there don't even know what is wrong.

NSEstudent:
Okay. The router is relatively portable. Although, to me, portable means being able to carry it in my pocket or very small bag because I am always on the move. If the router works with your ODU sim as they say, enjoy. At least it's a reprieve from the ordeal you have had recently.

I tried the ODU yesterday, it couldn't even open NL. Still stuck on 3g even after several reset and change of bands.

Pp

NSEstudent:
I suppose you wanted to attach image. Nothing is uploaded.

NSEstudent:
I suppose you wanted to attach image. Nothing is uploaded.

It's Hertz 6

NSEstudent:
Which Smartbox is that? The hertz 6 or the Android TV box?

This.

NSEstudent:
Some of the problems folks describe here are unfathomable. It would have been funny if it's not true. Sometimes I'm tempted to ask if you check the settings in the ODU to ensure nothing is untoward but I won't ask it; I assume everyone on this thread should know how to check APNs and stuff.

So I will pin it on Airtel. Weird but still...

This is my third month on this issue. The 4g smart box I recently bought confirmed the madness of Airtel network to me. The Smart box came with 100gb. I used all of them with the ODU. Once you insert the ODU SIM it will not pick 4g or 5g but on 3g always. The moment you put the the 4g smart box sim, it will start blazing on 4g+.
In conclusion, Airtel is mad.
The ODU SIM is working perfectly well on the 4g smart box and I am enjoying my subscription.

OHIsIManuEL:
Does the ODU sim work on this airtel 4G smartbox?

That is what I am using. I tried them again by inserting the ODU sim in the ODU device but it worked for few minutes and stopped. I have to take it back to the 4g smart router and continue my browsing.
Airtel knows what they are doing.
The same ODU device is working fine with ordinary SIM.

Airtel is completely insane. I inserted my 4g SmartBox SIM into my ODU and it is blazing now. But the same ODU won't work with the physical SIM.
The ODU sim is also working with the 4g smart router. Isn't this madness.

Omsyhadex23:
Update
This evening at around 4:30 pm, the internet is back after 24 hours.
Nothing was done from my end.

Mine has passed two weeks.
I have got a 4g router myself. I will insert the ODU physical SIM there and solve my problem at once.

williams85:
What apn are you currently using?
Have you changed your apn to auto or Airtel default apn?
You will be surprised at the result.

It has been the default.

ernxto:
After 1 week of no Internet, it mysteriously started working again like 2 hour ago.

P.S I already purchased a new router
Damn it.

I think we share the same problem. May the Lord that visited your ODU visits my own too. Airtel is insane.

ernxto:
After 1 week of no Internet, it mysteriously started working again like 2 hour ago.

P.S I already purchased a new router
Damn it.

Which type did you buy? I mean the router.

Osyxcel:
I was wondering if the physical SIM is a 4G SIM. But since you said the issue started before the swap then it is be something else.

Then you said it works well in another location. It’s really confusing.

Not mine. It doesn't work in another location.

The issue of working in another location is for Rokynwastar.

henryutd:
This is my device when you select the 3g network option.
Their is Sim inside now

This is the same device when you choose either 4g or 5GNSA.
The sim is still inside

NSEstudent:
Your ODU sim is not active. It was, but not anymore. You need to fix it yet with Airtel, which you have started. If you put the Sim in X25, it will still not work. I have seen that type of problem before.

This is my device when you select the 3g network option.
Their is Sim inside now

4litres:
Uptil now, most of u don't yet want to admit to the fact that airtel unlimited has been a gimmick and selling strategy to get ppl onboard the airtel network. The problem is never about devices(their devices are actually good) nor network as i here a lot of u like to say, "make sure airtel network is good in ur area', airtel network is actually good in over 70% of locations across this country. The problem is, they have no intention of giving people the unlimited data they advertised, therefore they just throttle down those using the plan at random or collectively, if u doubt me, just purchase any other normal airtel plan on the same sim or device and watch how usable ur data becomes.

This issue is complicated and higher than mine. But you are better because you can use it in the office. My device is only on 3g if you like climb their mast.

NSEstudent:
Your ODU sim is not active. It was, but not anymore. You need to fix it yet with Airtel, which you have started. If you put the Sim in X25, it will still not work. I have seen that type of problem before.

The sim is active. It connects to 3g but no speed. 23kb at the max.

Osyxcel:
Did the issue start after swapping to physical SIM or you swapped because of the issue?

I swapped because of the issue to see if it will work in another router.

saint2ace:
It will work if it's active, but NSEstudent has stated above that your sim isn't active. Do try and rectify that first if it's still not working. My humble advise.

My sim is active. It's my ODU that is giving me problems. I have changed the esim to physical SIM. The ODU can't connect to 4g nor the 5GNSA network. It's only connecting the 3g network and it started after 2 weeks of purchase. It didn't connect till the sub expired. The physical SIM is active and can check balance. I have strong Airtel coverage in my area because my phone sim is Airtel and it's working perfectly well.
Just the ODU device.

saint2ace:
All Airtel branded "ROUTERS" work without tweaks, the ones not working that requires tweaking are their Mifis.

Note: I've tried the ZTE X25, X25 pro, ZTE T30, the smart android tv box, the Nokia fastmile router and an unlocked Spectranet branded Huawei B310s and they all worked fine with the ODU line.

Presently, my Sim is in the X25pro (unlocked) and it's working perfectly, infact I've had less down time now than when I used the ODU. The carrier aggregation of cell bands on this device is flawless.

Available in their office is the 4g smart box. I hope the sim will work in it.
I think it's the ZLT S25.

saint2ace:
All Airtel branded "ROUTERS" work without tweaks, the ones not working that requires tweaking are their Mifis.

Note: I've tried the ZTE X25, X25 pro, ZTE T30, the smart android tv box, the Nokia fastmile router and an unlocked Spectranet branded Huawei B310s and they all worked fine with the ODU line.

Presently, my Sim is presently in the X25pro (unlocked) and it's working perfectly, infact I've had less down time now than when I used the ODU. The carrier aggregation of cell bands on this device is flawless.

How much is the X25 Pro?

NSEstudent:
Their 5G X25 router works without tweaking.

Have you been able to fix the issue you had at their office?

No.
They sent mail to their head office but the issue hasn't been resolved. I get notification almost daily with their normal pleading to exercise patience. I don't think I will keep waiting.

NSEstudent:
Can you explain what you mean by locking and unlocking? Which bands did you mark and unmark? I am talking about the check boxes. Which ones did you uncheck and which ones did you check?

Is there any Airtel device one can use ODU physical SIM on without tweaking. Especially their routers.

Meklex:
mine did something similar and worked only after resetting. I did the reset on the outdoor unit and not the indoor unit

I did a reset now and it is still the same. I am going to their office this morning.

Meklex:
reset it

I have done that a dozen times. I became tired of changing password after that.

lilclin:
check if the SIM registration was successful

It worked perfectly for about two weeks. Only the 3g is working at 2kb now.

lilclin:
Airtel is down?

Today is my 8th day without service on my ODU. They keep telling me that they are working very hard to resolve the issue.
I think I have to quit at this point. It wasn't a good experience.
Bought on the 19th of February, started working on the 21st and stopped on the 9th of march.
The worst is that the due date is on 19th of march. Are the expecting a renewal from me or what?

Good Morning House,
Please am I the only person experiencing network downtime on this ODU device?
Are there solutions to this network problem? It will work well a day and the next two days will be a disaster.
I am tired.

grudges:
How do you know is on 3g

It's okay now. I have changed it to 5G

My newly installed ODU is only on 3G. What do I do?

CuteMaro:
The main purpose is for the speed based unlimited plans. 20 and 50mbps respectively..If you're not interested in this plan or maybe going for something lesser then get a smaller router.

Okay

CuteMaro:
The main purpose is for the speed based unlimited plans. 20 and 50mbps respectively..If you're not interested in this plan or maybe going for something lesser then get a smaller router.

Okay