₦airaland Forum

betahost247:
Hello,

Thank you for such questions.

The plan he applied for is not those plan on our cloud hosting page. https://betahost247.com/cloudhosting

VM is just like VPS but comes with limited resources. We create his domain on that server because we noticed a high server usage on shared server. Which I have to direct my staffs to move him to VestaCP Server which has less resources. Many domains who has high traffic are using the plans fine without issues. But seems he has a lot of plugin causing this for him.

This plan is not posted on our portal for client to purchase, we give this plan base on recommendation from client and base on their traffic and the price go for N18,500/year. But as a friend I gave it out to him for N7,000/year due to financial issues his facing.

We have reach him through ticket to minimize his usage to a avoid further suspension, he might be using hungry plugins which is eating up the resources allocated to him.

Hope I have answered your question.

Thank you

Warm Regards,
Musa Khalid D.
Beta Host Limited Founder

I don't want to argue words with you. Because if you are a friend to me as you claimed you won't do what you did to me to run down my platform without any warning from your observation.

Nothing can justify your wrong. I am just piss of by your claims. In as much you helped me with the plan last year while I had some financial issue, so my site could run online, to that I still remain grateful and appreciated your good heart.

But that is not the issue now. The issue is your failed to understand that when a client complain about something being wrong, what you should do is convey a message of this is what happened, and this is what you should do to avoid such and this is why you experienced such error. And this is why we restricted your account.

Your never told me I was restricted. And I only got to know when I observed my login was changed without my notification.

Take for example, when a bank observe fraudulent act in customers account, they don't restrict without a notification. What they do is to notify the customer if he/she is aware so they could protect their customers interest as well to save their image.

And for this case of yours, your were only protecting your interest, while you want me to keep running arounding to check for the problem when you know.

Isn't that a bad attitude to anyone who is logical rather than being emotional?

But rather your team and you was busy trying to bamboozled me. Ignored request for technical support, restricted the use and function of every plugins without a notification even when I told you guys I deactivated all plugins to run a check to know what the problem is and I wanted you guys to check from your end, you technical support replied to me was every things is working fine, and no issue at you end.

You guys kept mute, and was acting like you didn't do it. Would ignore my support. And here you are just making excuses.

I felt bad.

I had to open another account to comment here, because I see they might have paid the moderator to suspend my account while they come here to say something different to protect their image.

I am not trying to paint them black, but it they had responded as he tried to claimed, under two weeks is sufficient to fix a problem.

All what he typed here, he never told me, so what is the essence of customer sevice/technical service if they would ignore a quarry for two weeks and to come here to say diffierent thing?

Because I had come online to call for help, he is here to claim it was my plugin. When he never told me and they would not respond.

Asked him, why he tires to defend his act, I deactivated all plugins, nothing changed. I install troubleshooting plugin to check the health of the named site facing this hosting problem from Betahost247, nothing change.


What I see here is a fact of them not having a good customer service. If he had told me I will have to upgrad my plan, that would have been something to negotiate upon.

But they kept on taking it not like it is not important.