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CALL FOR MARKETERS

Job Description:
[/b]You would be required to provide premium service in order to push the sales of Nester Solutions products. You would act as an intermediary between the company and its clientele.

[b]Responsibilities

Customer Aquisition (E-commerce Businesses)
Engages in superior customer service by making information readily available to clients.
Researches client base to find new types of customers and sells to them accordingly.
Creates a plan for gaining customers and then retaining them based on warranties or guarantees.
Makes necessary phone calls and meetings to help sales.
Answers questions from clients about product and service benefits.
Maintains excellent relationships with clients through superior customer service.
Tracks sales data and works to meet quotas or sales team goals.
Contributes information, ideas, and research to help develop marketing strategies.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Provides historical records by maintaining records on area and customer sales.

Attributes
[/b]You should be able to hit the ground running on tasks with little or no guidance.
You should critically and creatively think of ideas to solve problems.
You should be willing to take ownership of responsibilities and be willing to go the extra mile to get work done.
You should be able to proactively detect blockers in your projects and create ways to solve them.
You should be able to deliver impressive work within set timelines.
You should understand confidentiality and treat all other team members in ways that encourage mutual respect and inclusion.

[b]N.B:

Work from your convenience you don't have to report at the office. (Salary based; Monthly target applies)
Interested applicants contact; +234 8174138591
Send Resume to; nesterpod@gmail.com
Applicants must reside very close to Lekki or close to Ikeja.

CALL FOR MARKETERS

Job Description:
You would be required to provide premium service in order to push the sales of Nester Solutions products. You would act as an intermediary between the company and its clientele.

Responsibilities

Customer Aquisition (E-commerce Businesses)
Engages in superior customer service by making information readily available to clients.
Researches client base to find new types of customers and sells to them accordingly.
Creates a plan for gaining customers and then retaining them based on warranties or guarantees.
Makes necessary phone calls and meetings to help sales.
Answers questions from clients about product and service benefits.
Maintains excellent relationships with clients through superior customer service.
Tracks sales data and works to meet quotas or sales team goals.
Contributes information, ideas, and research to help develop marketing strategies.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Provides historical records by maintaining records on area and customer sales.

Attributes
You should be able to hit the ground running on tasks with little or no guidance.
You should critically and creatively think of ideas to solve problems.
You should be willing to take ownership of responsibilities and be willing to go the extra mile to get work done.
You should be able to proactively detect blockers in your projects and create ways to solve them.
You should be able to deliver impressive work within set timelines.
You should understand confidentiality and treat all other team members in ways that encourage mutual respect and inclusion.

N.B:

Work from your convenience you don't have to report at the office. (Salary based; Monthly target applies)
Interested applicants contact; +234 8174138591
Send Resume to; nesterpod@gmail.com
Applicants must reside very close to Lekki or close to Ikeja.

Position: Customer Service Representative at NER logistics

Qualification: BA/BSc/HND

Location: Lagos

Job Description:
A customer service representative at Nester Global Solutions Services Ltd would be responsible for all customer communications. You would work alongside the management and tech team ensuring a seamless flow on information between the business and its clients.

Responsibilities:
Manage large amounts of incoming calls
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Recommend potential product improvement and fixes to management by collecting customer information and analyzing customer needs
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Go the extra mile to engage customers
Resolve customer complaints via phone, email, mail or social media
Use telephones to reach out to customers and verify account information
Inform customer of deals and promotions
Sell products and services
The performance of any other duty that may be assigned by the Management.

Attributes:
You should be able to hit the ground running on tasks with little or no guidance.
You should conduct every communication with professionalism and curtsy.
You should critically and creatively think of ideas to solve problems.
You should be willing to take ownership of responsibilities and be willing to go the extra mile to get work done.
You should be able to proactively detect customers problems/complaint and provide relevant solutions or find alternative ways to solve them.
You should be able to deliver impressive work within set timelines.
You should understand confidentiality and treat all other team members in ways that encourages mutual respect and inclusion.

How to Apply
Interested and qualified candidates should send their CV to: info@nester.com.ng

[updates/14/2/2019]
Re: Dear Candidates,

NER Logistics would like to appreciate candidates who applied for the Customer Service Representative role.
This is to notify that the role has been occupied.
We also intend posting any other open roles that may come up in the future.

Regards.