₦airaland Forum

I called MTN to complain that my BIS had been messing up for two days ( after waiting on the line for like 20mins).

Eventually the lady - after responding to my complaint like a robot- said that my complaint had been forwarded to the appropriate department but she had NO IDEA when service would be restored to my phone.
I got irritated and asked her if they would add those two days that I had gone without service to my subscription time- she laughed like I was joking- saying its not her responsibility to do that!!

Long story short after a 3rd day of no BIS and two extra call complaints to custumer care, my service was restored and my account was credited with a whopping N200!!!<Sarcasm>
Dividends of Democracy indeed! Loool.

Whats the deal with MTN Airtel, Starcomm and the others?!!!
Service is sooo poor, network is bad most times, blackberry services can cease for a whole day (sometimes two), broadband internet is as slow as a slug (i miss dial-up ). and when the subscription expires, they never add those days that you were without service as a bonus (or apology)!!!

BTW, What exactly does the NCC do, what with all this crappy service we get

aribisala0:
optometrists are not eye doctors that would be an ophthalmologist
ophthalmologists are fully qualified doctors
but i agree CMDs do not have to be doctors . i do not think they have to be health professionals even

LOOOL! ur right, but when i said "eye doctor" was just trying to simplify it for lay readers (maybe i over simplified it). Like u rightly said eye doctors are actually ophthalmologists, the optometrists are just the " glasses people" but lay people sometimes call incorrectly call them eye doctors since they are in fact "doctors of Optometry" not necessarily medical doctors.

back to the issue,
Nigerians are so used to "doctor worship" i doubt if they would let anyone who doesn't have a "DR" prefixed to their names to take the post of CMD. as u said also, CMDs could be anyone with management and administrative skills. its all about who has what it takes to do the job- but we seldom consider that when favoritism and politics come into play in appointing people for the job.

Must a CMD or min of health be a doctor? Definitely not!

Infact the current Cmd of unical teaching hospital is an optometrist (eye doctor).

Many cmds around d country are doctors because its expected that they are the head of the medical team - indeed they are.

However the position of cmd and minister are not medical posts but Administrative so practically anyone with the requisite academic qualifications ( professorship, MBA etc) can do it ( but it has to be a health professional not necessarily a doctor!!!)
PS: Medical does not directly mean doctor -but anything related to health and patient care