Hi, I am at Victoria Island and everywhere around seems to be at capacity except Ajah, what if I purchase the starlink using the roam plan, will that be okay?

BadMaster:

If you were charged 32k, it means that your area/address has reached capacity, hence you deposited for future availability. It could take a long time before your Starlink hexagonal area frees up or it might never.

To work around this, first of all, cancel your order on your Starlink account. Starlink processes your refund instantly. However, your card provider may take hours or till the next working day to refund you. Next, look for a service address on the Starlink map that is nearest to you, which hasn't reached capacity yet, it should be within 8 to 10km at most, from your physical address. Remember, the nearest available address is always advised. Use the address as your service address and place your order, you will be charged the full amount.

Hi, I am at Victoria Island and everywhere around seems to be at capacity except Ajah, what if I purchase the starlink using the roam plan, will that be okay?

Stanley08:




4pm asking about lack of Availability.
5pm already bought Starlink.

At least that's what it seems like, anyways if you bought from Naija seller. Go and hold their sokoto oh! Lol

Lol, it's not like that joor

I've bought for my branch office at delta state which has been delivered and installed early this month so I wanna pay for the subscription but it tells me unable to make payment

Now I wanna buy for my office at Victoria Island but it's not available on the map that's why I'm asking if anyone makes use of it on the island

After buying the starlink, how do I activate it?
It says device already assigned
Does that mean I don't need to subscribe for the month?

Hi guys, anyone using starlinks at Victoria Island here?
I checked the availability map and it's not available in almost all of Lagos island

emmyvet:


Lol I was thinking I'm the only one.

The wait is annoying.

My order date was 5th Feb.

They've changed estimated shipping date twice.

Now estimated shipping date shows 5th to 15March even though today is now 21st March

But just incase you don't know reaching out their support team and making some noise can get you a free 1month credit.

How do you reach out to their support team
There's no contact nor email address you could message on the website

Hey guys, how long does it take for the device to arrive, it's been over 10 days since I placed order and my portal still shows preparing shipment and I don't have a tracking number

dustmalik:

Actually, that only happens when Starlink presumes their service isn't available in your location because they don't recognize your address. The solution is choose the nearest recognized service address to your address that is within 1 to 10km radius.

So should I cancel the order I made and request for refund so I can reorder with another address?

Mackie1:

You picked a location it wasn't available yet

Does that mean I won't get it ?
Or what should I do now

Hey guys, I just placed an order for starlink and I was only debited $42 and nothing is being said about the $600, will I be debited later?
My invoice just indicate payment as preorder

Hey man
How do I place order for starlink

I've been trying to order from the website with my master card but it keeps declining?
Pls what can I do