Good Evening All,

I have hosted 3 websites on Smartweb server, one for me and the other two for clients.

One of the clients called me when he saw this post and was very worried knowing the his site is hosted on Smartweb server by me. The client asked "Why are you hosting my site on Smartweb server?" I replied to the client that called with simple question "Is it hosting with Smartweb that is the problem or having error or bad services? The client have never gotten back to me yet knowing that all if fine regarding his site operations and services.

I believe that Jandedmart may have un-reported problems that need to call the attention of Smartweb. It may be a peculiar problem to your site as other sites never have such experience.

If you whois my site https://who.is/whois/josiangems.com you can have idea how long it has been hosted by Smartweb and compare to other foreign host that i am using, i appreciate the services i am getting here.

May be it is because i have hosted some sites with some foreign host that i could understand this. I don't want to be bad or cause a problem where there is none, like me now my client saw a post and panicked that i should move the site to another host which is going to cost me much money and time. also not comfortable calling company's name. I would have showed you the companies local and foreign that when i sent email to them, i expect a response after 48 hours or so. I had a bad experience with them. I am having a quite good service here and my clients can testify that.

My advice is report your case to them and see what they can do to help? You cannot run away from error forever but how to resolve and how fast to help is what i am looking at. I believed that no one want to leave in a community that have no hospitals or a police station to report a case to.

I am sorry if from all i have written may offend someone, i am writing because my clients are worried when they sight such posting online.

I promised my clients that i am going to move out if i have a better service or when Smartweb stop giving a better service and good support.

Have a Wonderful Evening!
JosianGems

Smartweb Is good and i have been hosting with them for several years.

But sometime they don't explain much to newbies how to handle issues that are related to the client or part should be taken by clients. I know it may not be their responsibilities but as a courtesy will be better, my site is http://josiangems.com/ and i don't experience such downtime.

I could remember when my site goes down last year, i had to call their customer line and they directed me to submit a ticket. They white-listed my ip and the site came back.

I then realized that due to so many illegal activities by other Nigerians that were using the same network could affect me. i have started using proxy server and dnstools to verify whether my site is down or my ip that is blocked.

I suggest that you try the same?

Happy Day!
JosianGems

Hi,
I think i know some companies that offer cheap domain for .com.ng
smartweb.com.ng sell at 1,300 Naira for .com.ng/year
Upperlink.com.ng sell at 1,500 Naira for .com.ng/year
whogohost.com.ng sell at 1,700 Naira For .com.ng/year
web4africa.com.ng sell at 1,920 Naira For .com.ng/year
syskay.com sell at 2,000 Naira for .com.ng/year
registeram.com.ng sell at 2,500 Naira for .com.ng/year

For the WHMCS Module you can contact lufem.com.ng they already build it.
Hope this will help.
JosianGems

Hello everyone,

I have hosted my site www.josiangems.com for a very long time now and i have no any big deal than a normal server issues which i used to have with Hostgator also.
There is no way you can run away from server simple error.
To me they are doing a wonderful job.
Please follow this link to prove me right http://www.webhostingstuff.com/uptime/SmartwebNigLtd.html
Their servers are doing very well. even in US, Germany Or any where the uptime is well encouraged unless if you have any personal problems with them.

Thanks,
JosianGems
http://www.josiangems.com

Hello everyone,

I have hosted my site www.josiangems.com for a very long time now and i have no any big deal than a normal server issues which i used to have with Hostgator also.
There is no way you can run away from server simple error.
To me they are doing a wonderful job.
Please follow this link to prove me right http://www.webhostingstuff.com/uptime/SmartwebNigLtd.html
Their servers are doing very well. even in US, Germany Or any where the uptime is well encouraged unless if you have any personal problems with them.

Thanks,
JosianGems
http://www.josiangems.com

Hello,

I have hosted my site www.josiangems.com for a very long time now and i have no any big deal than a normal server issues which i used to have with Hostgator also.
There is no way you can run away from server simple error.
To me they are doing a wonderful job.
Please follow this link to prove me right http://www.webhostingstuff.com/uptime/SmartwebNigLtd.html
Their servers are doing very well. even in US, Germany Or any where the uptime is well encouraged unless if you have any personal problems with them.

Thanks,
JosianGems
http://www.josiangems.com

Hi,
If your site is not loading there most be something wrong with it.
You have to submit a support ticket for them to investigate that and correct it for you.
You will have a reply in a while, that is what i usually does.
Thanks,
Josiangems

Hi,
Smartweb is really doing good, i have every reason to say what i am saying.
They are hosting my site since 2008 and i love their services.
Please follow this link, it's about downtime and rate them for it since 2008 http://www.webhostingstuff.com/uptime/SmartwebNigLtd.html
They have thousand of clients but only less that ten of them are complaining.
That's really good thing to hear.
Thanks
Josiangems