Touchdata Inc.
www.touchdata.ai

The Imperative of Legitimate Software and Robust Backups for Small and Medium-size Businesses (SMBs).

SMBs, regardless of their location or size, face a plethora of challenges, from market competition to cybersecurity threats. Businesses with fewer than 50 employees are no exception. One of the temptations many businesses might consider is cutting corners on software costs, specifically using pirated licenses, or taking a simplistic approach to data backup. However, such practices come with substantial risks. Here's why SMBs should invest in legitimate software licenses and a comprehensive backup strategy:

1. Uphold Legal and Ethical Standards
Against the Law: Software piracy is illegal. Businesses found using pirated software can incur hefty fines and even face legal action.
Preserve Your Reputation: Your business's image matters. Using unauthorized software can tarnish your reputation, affecting client trust and potential partnerships.

2. Secure Your Business Operations
Stay Updated and Protected: Genuine software licenses are regularly updated with crucial security patches. On the other hand, pirated software may miss these updates, leaving gaping vulnerabilities in your system.
Avoid Hidden Threats: Pirated licenses often carry hidden malware. This not only compromises your data but can lead to severe disruptions, including ransomware attacks.
Benefit from Advanced Protection: The world of cyber threats evolves daily. Investing in anti-virus and anti-phishing tools is paramount to shield your data and finances from modern cyber-attacks.

3. Enjoy Seamless Support and Compatibility
Access Technical Support: Facing a technical glitch? Legitimate software often comes bundled with vendor support, ensuring you're never left in the lurch.
Ensure System Harmony: Legitimate software licenses are designed to work smoothly with other systems and applications. In contrast, pirated versions may cause compatibility issues, affecting your business operations.

4. Implement Comprehensive Backup Strategies
Holistic Backups: Simply dragging and dropping files to an external drive or cloud storage might overlook essential data or system configurations. Comprehensive backup tools ensure every vital piece of data is safely stored.
Stay Redundant to Stay Safe: A singular backup approach is like putting all your eggs in one basket. Diversified backup strategies ensure you always have a fallback.
Swift Recovery: A major benefit of professional backup solutions is rapid data recovery, ensuring minimal business disruption during unexpected data loss incidents.

5. Think Long-Term Costs and Benefits
Avoid Hidden Costs: The initial savings from pirated software can quickly evaporate when you factor in potential legal repercussions, business disruptions, or the costs of data recovery post a cyber attack.
Invest in Operational Efficiency: In the long run, genuine software can streamline operations, saving both time and money.

While the allure of immediate savings might seem tempting, the long-term risks and potential costs associated with using pirated software or inadequate backup methods can be detrimental. Local businesses, like their counterparts globally, stand to gain immensely from making informed, ethical, and forward-thinking tech choices.

Touchdata Inc.
https://www.touchdata.ai
+1 916 000 1544 (Nigeria)

Touchdata Inc.
www.touchdata.ai

Small and medium-sized enterprises (SMEs) are increasingly becoming prime targets for cybercriminals. With the rise of artificial intelligence (AI) technology, fraudsters have gained access to potent tools that enable them to launch more sophisticated and damaging attacks against SMEs. In this article, we'll explore the emerging AI threat and how it empowers cybercriminals to exploit vulnerabilities in SMEs. Additionally, we'll highlight the critical role of Managed Service Providers (MSPs) like Touchdata Inc. in protecting businesses from potential financial and data losses.


The Empowerment of Cybercriminals with AI:

Artificial Intelligence has transformed the landscape of cybersecurity, offering both defenders and attackers new opportunities. While AI can be utilized by SMEs to bolster their security measures, it has also empowered cybercriminals to launch more potent and targeted attacks. AI-driven attacks often include advanced phishing campaigns, sophisticated malware, and even deepfake technology that impersonates key personnel.



The Fraudulent Techniques Reinforced by AI:

AI-Powered Phishing: AI can generate highly convincing phishing emails, tailored to specific individuals, making it challenging for employees to identify malicious content.
Advanced Malware: AI can analyze security defenses and adapt malware to bypass traditional detection systems, exposing SMEs to severe threats.
Deepfake Scams: AI-generated deepfake audio or video can deceive employees into performing unauthorized actions, such as transferring funds or sharing sensitive data.
Automated Social Engineering: AI can gather and analyze vast amounts of data from various sources, enabling cybercriminals to conduct highly targeted social engineering attacks against SMEs.
The Vulnerability of SMEs:

SMEs often lack the comprehensive cybersecurity resources and expertise that larger enterprises possess. They may rely on basic security measures such as firewalls and antivirus software, which are insufficient to protect against advanced AI-driven attacks. Moreover, budget constraints often limit their ability to build and maintain a dedicated in-house security team.

The Role of Managed Service Providers (MSPs):

Managed Service Providers like Touchdata Inc. play a crucial role in supporting SMEs in their fight against cyber threats. By partnering with an MSP, businesses can access a wide range of cybersecurity services and expertise without the need for extensive investments in technology and talent.

1. Comprehensive Security Solutions: MSPs offer a suite of security services, including EDR, XDR, MDR, and SOC capabilities, to ensure SMEs have robust protection across all fronts.
2. Advanced Threat Detection: MSPs leverage AI and machine learning to detect and respond to sophisticated attacks that traditional security tools might miss.
3. Proactive Monitoring: MSPs provide 24/7 monitoring, allowing rapid identification and response to potential threats, mitigating financial and data loss risks.
4. Tailored Solutions: MSPs customize security measures based on the specific needs and size of SMEs, ensuring cost-effectiveness and maximum protection.


As AI-driven cyber threats continue to evolve, SMEs must be proactive in safeguarding their businesses against potential financial and data losses. The partnership with a Managed Service Provider like Touchdata Inc. can empower SMEs with cutting-edge cybersecurity tools and expertise, equipping them to tackle the sophisticated challenges posed by cybercriminals. By investing in comprehensive security measures and staying ahead of emerging threats, SMEs can fortify their defenses and focus on their core business without falling prey to the dangers lurking in the digital realm.

Touchdata Inc.
https://www.touchdata.ai
+1 647 370 2492 (Canada)
+1 916 000 1544 (Nigeria)

Touchdata Inc.
www.touchdata.ai

Cyber criminals employ various fraudulent techniques to defraud businesses. Some of these techniques, including the Business Email Cmpromise (BEC), are as follows:

1. Business Email Compromise (BEC): This is a social engineering attack where criminals compromise or impersonate a legitimate business email account to trick employees, customers, or vendors into transferring funds or sensitive information to the attacker's account.

2. Phishing: Cybercriminals use deceptive emails, websites, or messages to impersonate trusted entities to obtain sensitive information such as login credentials, credit card details, or personal information.

3. Ransomware: This is a type of malware that encrypts a victim's data, rendering it inaccessible until a ransom is paid. Cybercriminals often threaten to delete the data if the ransom is not paid within a specific timeframe.

4. CEO Fraud: Also known as "whaling," this technique involves impersonating high-level executives or CEOs to request urgent funds transfers or sensitive data from employees.

5. Vendor/Supplier Scams: Cybercriminals pose as legitimate vendors or suppliers, tricking businesses into paying for fake goods or services.

6. Invoice Manipulation: Attackers alter legitimate invoices, changing the payment details to redirect funds to their accounts.

7. Credential Stuffing: Cybercriminals use automated tools to try stolen username-password combinations across various websites, exploiting users who reuse passwords.

8. Business Email Account Takeover (BEAT): Criminals gain unauthorized access to a business email account and use it to launch further attacks or gather sensitive information.

9. Fake Job Offers: Scammers pose as potential employers, collecting personal information from job seekers for identity theft or financial fraud.

10. Fake Charities: During natural disasters or crises, attackers set up fake charity websites to collect donations that never reach the intended beneficiaries.

11. CEO Impersonation Scam: Cybercriminals pretend to be a company's CEO and request employees to transfer funds or sensitive data.

12. Social Engineering Attacks: Attackers manipulate employees through various means, such as phone calls or in-person interactions, to gain access to sensitive information or systems.

13. Investment Scams: Criminals promote fake investment opportunities promising high returns to lure businesses into parting with their money.

14. Advanced Fee Fraud: Scammers ask businesses to pay a fee upfront to receive a larger sum of money later, but the promised funds never materialize.

15. Spoofing and Man-in-the-Middle Attacks: Attackers intercept communications between parties, gaining access to sensitive information or transactions.

It's important for businesses to educate their employees about these fraudulent techniques and implement strong cybersecurity measures to protect themselves from falling victim to such scams.

Touchdata Inc.
https://www.touchdata.ai
+1 647 370 2492 (Canada)
+1 916 000 1544 (Nigeria)

Touchdata Inc.
www.touchdata.ai

In Nigeria's rapidly evolving technological landscape, the role of Helpdesk Information Technology (IT) support specialists has become indispensable. These professionals play a critical role in ensuring the smooth operation of businesses, addressing technical challenges, and providing solutions to enhance overall productivity. However, the shortage of experienced Helpdesk IT support specialists in the country has become a significant concern for small and medium-sized enterprises (SMEs). In this article, we will explore the challenges faced by Nigerian businesses in finding skilled Helpdesk IT support specialists and discuss how outsourcing this function to a Managed Service Provider (MSP) can offer a cost-effective solution for their IT support needs.

The Dearth of Experienced Helpdesk IT Support Specialists in Nigeria

The demand for skilled Helpdesk IT support specialists has surged over the past decade, fueled by the country's growing digital economy. However, despite the influx of IT graduates and professionals, finding experienced and knowledgeable Helpdesk IT support specialists remains a considerable challenge for Nigerian businesses. There are several reasons for this scarcity:

Education and Training: The quality and availability of IT education and training in Nigeria have improved in recent years. However, the rapid advancements in technology require ongoing and up-to-date training, which is not always readily accessible.

Brain Drain: Many talented IT professionals seek opportunities abroad, leading to a loss of expertise within the country. The allure of better remuneration and a more developed IT ecosystem in other countries has contributed to this phenomenon.

Competitive Job Market: Large enterprises and multinational corporations often attract skilled IT professionals with attractive compensation packages, leaving SMEs struggling to find suitable candidates for their Helpdesk IT support roles.

Evolving Technologies: The rapid pace of technological advancements demands Helpdesk IT support specialists to continuously upgrade their skills. This can be a daunting task for professionals and companies alike.

The Cost-Effective Solution: Managed Service Providers (MSPs)

For SMEs in Nigeria, managing their IT infrastructure and Helpdesk support can be challenging and costly. However, outsourcing Helpdesk IT support functions to Managed Service Providers (MSPs) offers a compelling solution. An MSP is a third-party service provider that assumes the responsibility of providing comprehensive Helpdesk IT support, proactive monitoring, and maintenance, all at a predictable cost. Here are the key benefits of utilizing MSPs for Helpdesk IT support services:

Access to Expertise: MSPs employ teams of skilled Helpdesk IT professionals with diverse expertise. By outsourcing Helpdesk IT support, SMEs can tap into a pool of experienced specialists who are up-to-date with the latest technologies and industry best practices.

Cost-Effectiveness: Employing and retaining full-time Helpdesk IT support specialists can be expensive for SMEs. MSPs offer flexible pricing models, allowing businesses to scale their Helpdesk IT support according to their needs, thus reducing overall operational costs.

Focus on Core Business: By delegating Helpdesk IT support to MSPs, SMEs can focus on their core business operations and strategic initiatives. This enhanced focus on core competencies can lead to increased productivity and growth.

Proactive Maintenance: MSPs provide 24/7 monitoring and proactive maintenance to prevent potential IT issues. This minimizes downtime, enhances system reliability, and ensures business continuity.

Security and Compliance: MSPs have robust security measures in place, safeguarding business data and ensuring compliance with industry regulations. This is especially crucial in today's era of increasing cyber threats.

Scalability: As businesses grow, their Helpdesk IT support needs may change. MSPs can easily adapt to accommodate these changes, ensuring that the IT infrastructure remains aligned with business requirements.


Conclusion

The scarcity of experienced Helpdesk IT support specialists in Nigeria poses a significant challenge for SMEs striving to leverage technology for growth. However, by outsourcing Helpdesk IT support functions to Managed Service Providers (MSPs), businesses can gain access to a vast pool of skilled professionals, enjoy cost-effective services, and focus on their core competencies. Embracing this solution can pave the way for SMEs to harness the full potential of technology and thrive in Nigeria's competitive business landscape. As the IT industry continues to evolve, MSPs can play a vital role in bridging the Helpdesk IT support gap and fueling the nation's digital transformation.

Touchdata Inc
https://www.touchdata.ai/
+1 647 430 2727 (Canada)
+1 916 000 1544 (Nigeria)

Touchdata Inc.
https://www.touchdata.ai

Navigating the Tech Terrain: Unraveling Essential IT Services for Small and Medium-sized Businesses

Small and medium-sized businesses (SMBs) possess distinct IT requirements that depend on factors such as their industry, size, and business model. Nevertheless, there are several crucial IT services that are almost universally necessary for SMBs:

Network Setup and Maintenance: Most businesses rely on a secure and dependable network to connect their devices, servers, and cloud-based services. This involves configuring routers, switches, firewalls, and VPNs, as well as monitoring network traffic and resolving connectivity issues.

Cybersecurity: SMBs are particularly susceptible to cyber-attacks, data breaches, and other security threats. IT services such as antivirus software, firewall protection, vulnerability scanning, and employee training can help mitigate these risks.

Data Backup and Recovery: The loss of critical data due to hardware failure, natural disasters, or human error can have catastrophic consequences for SMBs. IT services such as cloud backups, disaster recovery planning, and data retrieval can minimize downtime and safeguard against data loss.

Cloud Services: Cloud-based services like email, file storage, collaboration tools, and software-as-a-service (SaaS) enable SMBs to remain competitive, adaptable, and scalable. IT services that aid in managing these cloud services include cloud migration, integration, and security.

Technical Support: SMBs often lack internal IT resources to address day-to-day technical issues. IT services such as helpdesk support, remote assistance, and on-site support offer prompt and effective solutions to these problems.

Website and E-commerce: A professional and user-friendly website plays a crucial role in attracting and retaining customers. IT services that assist SMBs in website development, hosting, e-commerce platforms, and search engine optimization (SEO) can enhance online visibility and boost sales.

Mobile Device Management: As more employees work remotely and utilize mobile devices, SMBs need to manage and secure their smartphones, tablets, and laptops. IT services such as mobile device management (MDM), mobile app development, and mobile security ensure data privacy and compliance.

These represent only a few of the essential IT services that small and medium-sized businesses require to thrive in today's digital landscape. The specific IT needs of each business may vary, so it is crucial to consult with an IT professional to determine the most suitable solutions for your unique business requirements.

https://www.touchdata.ai
Canada - +1647 430 2727
Nigeria - +916 000 1544 (WhatsApp)

Touchdata Inc
www.touchdata.ai

Integrating Microsoft Dynamics 365, a comprehensive Enterprise Resource Planning (ERP) solution, within a Microsoft 365 domain offers businesses numerous advantages. However, it's important to carefully evaluate the benefits and considerations of this integration before implementation. In this article, we will delve into the pros and cons of utilizing Microsoft Dynamics 365 within a Microsoft 365 domain.

Advantages:

Streamlined Operations: Microsoft Dynamics 365 simplifies and enhances business operations by providing a unified platform for managing various processes. When integrated with Microsoft 365, organizations can seamlessly connect ERP functionalities with familiar productivity tools like Outlook, SharePoint, and Teams. This integration improves communication, collaboration, and data sharing across departments, leading to increased efficiency and productivity.

Enhanced Data Accessibility: The integration of Microsoft Dynamics 365 and Microsoft 365 allows for seamless data synchronization and accessibility. Relevant information, such as customer details, sales data, and financial records, can be easily shared and updated in real-time across both platforms. This eliminates data silos, reduces duplication, and ensures that all stakeholders have access to accurate and up-to-date information.

Comprehensive Reporting and Analytics: By leveraging the analytical capabilities of both Microsoft Dynamics 365 and Microsoft 365, businesses can generate comprehensive reports and gain valuable insights. Tools like Power BI enable users to visualize data, identify trends, and make informed decisions. The combination of ERP data with other business data provides a holistic view of the organization's performance and facilitates data-driven decision-making.

Unified User Experience: Integrating Microsoft Dynamics 365 within a Microsoft 365 domain offers a unified user experience. Employees can seamlessly switch between different applications, as the interfaces and functionalities are consistent across the platforms. This familiarity reduces the learning curve, increases user adoption, and boosts overall productivity.

Considerations:

Implementation Complexity: Integrating Microsoft Dynamics 365 and Microsoft 365 can be a complex process. It often requires careful planning, configuration, and expert assistance to ensure a successful integration. Organizations should allocate sufficient time and resources for implementation, considering factors such as data migration, system customization, and user training.

Cost Considerations: While the integration of Microsoft Dynamics 365 and Microsoft 365 brings valuable capabilities, it's essential to assess the associated costs. Licensing, subscription fees, and ongoing maintenance expenses should be carefully evaluated to ensure they align with the organization's budget and long-term objectives. It's advisable to work closely with the vendor or a trusted IT partner to understand the pricing structure and potential cost implications.

Customization and Scalability: While Microsoft Dynamics 365 offers a wide range of features, businesses may require additional customization to align the ERP system with their specific requirements and workflows. Customizations may introduce complexity and may require ongoing maintenance. Additionally, it's important to consider the scalability of the integrated solution to accommodate future growth and evolving business needs.

Training and Change Management: Adopting a new system like Microsoft Dynamics 365 within a Microsoft 365 domain may require training and change management efforts. Users will need to familiarize themselves with the functionalities, workflows, and processes of the integrated solution. Organizations should allocate resources for user training and provide ongoing support to facilitate a smooth transition and maximize user adoption.

Dependency on Microsoft Ecosystem: Integrating Microsoft Dynamics 365 within a Microsoft 365 domain means relying on the Microsoft ecosystem. Any changes, updates, or disruptions in the ecosystem can impact the functionality and stability of the integrated solution. Staying informed about Microsoft's roadmap, updates, and support policies is crucial to ensure a consistent user experience and system performance.

In conclusion, integrating Microsoft Dynamics 365 within a Microsoft 365 domain can provide significant benefits for businesses, such as streamlined operations, enhanced data accessibility, and comprehensive reporting. However, organizations should carefully consider the implementation complexity, cost considerations, customization requirements, training needs, and dependency on the Microsoft ecosystem. With proper planning, support from experts, and a thorough understanding of the advantages and considerations, businesses can leverage this powerful combination to drive efficiency and achieve their operational goals.

Touchdata Inc.
https://www.touchdata.ai
09160001544 (WhatsApp)

Empowering SMBs: Harnessing the Potential of Co-Managed IT Services

Touchdata Inc.
https://www.touchdata.ai

Small and medium-sized businesses (SMBs) often face the challenge of efficiently managing their IT infrastructure. As an IT Managed Service Provider (MSP), we recognize the crucial role we play in helping our clients succeed. One approach that has gained significant momentum and can revolutionize the way SMBs leverage technology for growth is co-managed IT services. In this article, we will explore the advantages of co-managed IT services compared to managing all IT in-house.

Access to Expertise and Scalability: Partnering with an MSP for co-managed IT services allows SMBs to tap into a team of highly skilled professionals with diverse expertise. This provides access to specialized knowledge and experience that may be challenging to find or afford in-house. MSPs typically have experts specializing in areas such as cybersecurity, cloud computing, and network infrastructure, enabling businesses to address complex IT challenges and make informed decisions. Moreover, MSPs offer scalability, allowing businesses to expand or downsize their IT services as needed, without the costs associated with hiring and training new employees.

Enhanced Security and Compliance: In an era of increasing cyber threats and stringent regulations, robust security measures are crucial for SMBs. Co-managed IT services provide access to advanced security technologies, best practices, and proactive monitoring to detect and prevent potential breaches. MSPs stay up-to-date with the latest security trends and adapt their strategies to counter emerging threats, ensuring compliance with industry regulations and safeguarding sensitive data.

Proactive Maintenance and System Performance: Effective IT management requires regular maintenance, updates, and performance monitoring. Co-managed IT services offer proactive maintenance and monitoring, ensuring that systems operate at peak performance. MSPs utilize sophisticated tools and monitoring software to identify potential issues before they become major problems, minimizing downtime and maximizing productivity. Regular updates and patches are applied to keep systems secure and optimized. With an MSP partner, SMBs can focus on their core business activities while knowing their IT infrastructure is in safe hands.

Cost-Effective Solution: Managing IT infrastructure in-house can be financially draining. Co-managed IT services provide a cost-effective alternative by leveraging the expertise of an MSP without the need for full-time IT staff. This eliminates recruitment, training, salary, and benefit costs, resulting in substantial savings. Additionally, MSPs often operate on a predictable, fixed-cost model, allowing businesses to budget their IT expenses more effectively.

Strategic Focus on Core Business: Partnering with an MSP for co-managed IT services allows SMBs to offload day-to-day IT management tasks and focus on core business operations. IT-related issues and challenges can be time-consuming and divert valuable resources away from strategic initiatives. With an MSP handling the technical aspects, business owners and employees can devote their energy to driving growth, increasing productivity, and delivering exceptional customer experiences.

Co-managed IT services present a compelling solution for SMBs seeking to optimize their IT infrastructure while maintaining control and flexibility. By partnering with an MSP, businesses can tap into specialized expertise, enhance security and compliance, ensure proactive maintenance, reduce costs, and focus on core business objectives. The collaborative approach of co-managed IT services empowers SMBs to leverage technology as a competitive advantage and unlock their full growth potential in today's digital landscape.

For more information, please contact support@touchdata.com or call +1 647-430-2727.

Touchdata Inc.
https://www.touchdata.ai
Canada and Nigeria offices
WhatsApp: +1 647 370 2492

Protecting Your Company's Backup Data from Managed IT Service Providers (MSPs)

Touchdata Inc.
https://www.touchdata.ai

With the increasing adoption of cloud-based backup solutions by companies, the privacy and security of your data have become more important than ever. Managed IT service providers (MSPs) play a vital role in managing these backup solutions, but some customers have concerns about potential access to their sensitive data. Thankfully, there are several ways to protect your company's backup data while still benefiting from the expertise of an MSP. In this article, we will explore three effective options for safeguarding your backup data using the Acronis backup solution, although similar options are available with other backup providers.


Option 1: Backup Archive Encryption

If you rely on your MSP to manage the backup solution but worry about unauthorized access, backup archive encryption is an excellent solution. This approach involves encrypting your data before it leaves your company's network and storing it in an encrypted format within the cloud. By doing so, only you, as the customer, hold the decryption key, ensuring that your sensitive data remains inaccessible to anyone, including MSP employees. With this encryption feature, you can confidently entrust your backup data to your MSP while maintaining complete control over its security.

Pros:
Provides an extra layer of security by encrypting backup data.
Ensures that only the customer has access to the decryption key.
Allows customers to leverage the expertise of the MSP while maintaining control over data privacy.

Cons:
Requires additional responsibility and careful key management for encryption keys.
Data recovery may be challenging or impossible in the event of lost or forgotten keys.


Option 2: Disabling Support Access

If you prefer to limit the MSP's access to your backup account entirely, Acronis offers an option to disable support access. With this approach, the MSP assists in configuring the initial setup of the backup solution according to your requirements. Once the setup is complete, you can disable the MSP's access, ensuring that they no longer have the ability to access your account or backup data. This method provides peace of mind for customers who wish to maintain strict control over their data.

Pros:
Prevents MSP employees from accessing your backup data.
Offers full control over account access and data privacy.
Provides flexibility to configure the backup solution according to your specific needs.

Cons:
Limits the ability to receive immediate support or assistance from the MSP.
Requires the customer to handle all future configuration changes and troubleshooting.


Option 3: Self-Service Mode Account Creation

In some cases, MSPs themselves may have concerns about accessing their customers' backup accounts. In such situations, Acronis offers a self-service mode for account creation. This means that the customer takes full responsibility for account configuration, setup, and ongoing management. By opting for self-service mode, the MSP can ensure that they do not have access to their customer's backup account, addressing any concerns regarding data privacy.

Pros:
MSPs can demonstrate a commitment to data privacy and build trust with customers.
Eliminates the possibility of MSPs inadvertently accessing customer data.
Customers retain full control over their backup account and data.

Cons:
Requires customers to possess the technical expertise to set up and manage the backup solution.
MSPs may have limited visibility into the backup account, potentially impacting their ability to provide optimal support.

Protecting your company's backup data from MSP access is a valid concern, and it's crucial to select a backup solution that provides the necessary safeguards. Acronis offers three effective options to address these concerns: backup archive encryption, disabling support access, and self-service mode account creation. By utilizing these features, you can ensure that your backup data remains secure and accessible only to authorized individuals. Remember to assess the specific requirements and trade-offs associated with each option to determine the best fit for your organization's needs.

Touchdata Inc.
Canada and Nigeria Offices
https://www.touchdata.ai
WhatsApp: +1` 647 370 2492

Why organizations need to backup their Microsoft 365 data

by Touchdata Inc. (https://www.touchdata.ai)

When we inquire with customers about their remote cloud backup, we often receive responses like, "Yes, we have OneDrive" or "Microsoft takes care of it all." However, it is important to address the common misconception that Microsoft fully backs up your data on your behalf. While Microsoft does provide valuable services and infrastructure management for Microsoft 365, their primary focus is on ensuring the functionality and uptime of their systems.

One aspect that is often misunderstood is Microsoft 365's geo redundancy, which is mistaken for backup. Geo redundancy is designed to protect against data centre or hardware failures, ensuring that users can continue working even during infrastructure crashes or outages, without being aware of the underlying issues.

There are several crucial reasons why backing up Microsoft 365 is critical:

Unintentional Deletion: Human errors are inevitable, and important data can be accidentally deleted. While OneDrive can help recover some data within its 90-day retention period, if the deleted data is not discovered within that timeframe, it will be permanently lost. Additionally, deleting an employee's account can result in the loss of their OneDrive for Business account and mailbox data, highlighting the need for a backup solution.

Lack of Clarity and/or Gaps in Data Retention Policies: Microsoft 365 has various data retention policies for different services, making it challenging to keep track of them all. While Microsoft offers features like hard and soft delete, these are primarily designed to address situational data loss, not comprehensive backup. In case of a catastrophic issue, a backup solution allows you to revert to a previous point-in-time and ensures reliable data recovery.

Internal Security Threats: Threats can originate from within organizations, and employees may intentionally or unintentionally pose risks to data security. Monitoring access privileges and differentiating between regular users and terminated employees who may attempt to delete crucial data can be challenging. A backup solution helps mitigate these risks and ensures the availability of data even in such scenarios.

External Security Threats: Malware, viruses, and ransomware pose significant risks to the privacy and security of data. While Microsoft 365 provides some protection, its backup and recovery capabilities may not be sufficient in dealing with severe attacks. Regular backups offer an uncontaminated copy of data for swift recovery in case of an attack.

Legal and Compliance Obligations: Unexpected situations may require retrieving crucial data during legal proceedings. While Microsoft offers features like litigation hold and retention, relying solely on these is not a comprehensive backup solution. A robust backup solution ensures compliance with legal requirements and protects against fines, penalties, and legal disputes.

Hybrid Email Deployments and Migrations to Microsoft 365: Transitioning from on-premises Exchange to Microsoft 365 Exchange Online or maintaining a hybrid deployment can introduce management complexities. An effective backup solution should handle hybrid email deployments seamlessly and provide flexibility in storing data.

Data Architecture of Microsoft Teams: Microsoft Teams has become a central hub for collaboration and communication within Microsoft 365. Protecting data in Teams, as well as its settings, configurations, and membership, requires dedicated backup measures. A comprehensive backup solution ensures the security and recoverability of data across different applications.

By deploying Microsoft 365, you have made a smart business decision. However, it is crucial to find a backup solution that grants you complete access and control over your Microsoft 365 data, mitigating the risks of data loss. If managing and backing up your Microsoft 365 environment seems resource-intensive, consider leveraging Backup-as-a-Service (BaaS) with a Managed Service Provider who can implement a solution quickly and efficiently.

Touchdata Inc.
https://www.touchdata.ai
Canada and Nigeria offices
WhatsApp: +1 647 370 2492

SAVEDBABA:
if i am not mistaken thats the function of the detergent in nowadays engine oils

Fuel detergents are typically designed to remove resin and gum that form in the fuel tanks and along the fuel line up to the combustion chamber. Some claim to remove carbon deposits from the engine. Some of these detergents which are chemicals/solvents themselves may create other types of deposits in the engine. Nevertheless, it does not perform exactly the same function as our carbon cleaning service.

Our carbon cleaning technology uses hydrogen/HHO gas piped through the air intake/filter into the combustion chamber. Hydrogen gas has a higher burn rate than petrol, that means the explosion force fills the combustion chamber 3 times faster than petrol. It also burns at a higher temperature. What this does is burn off carbon deposits more efficiently throughout the engine system thereby removing carbon deposits that have been left lying in the engine system. The procedure can be done in 30 minutes. With the detergent, it is poured into the fuel tank and works over a longer period of time and does not target carbon build-up like hydrogen gas does.

Joseph, I don't see any information about carbon cleaning on your website. I see information about engine rebuild which is different. I don't know any company offering the same technology or service to remove carbon build-up.

TRYGO:
Yes, have heard of such a service even before the company came onboard. I currently have a company that I'm in partnership with, that I render such services to.



Regards,
Joseph
www.dxta.net.ng

Thier website - http://www.carboncleaningnigeria.com

Thier booking site - https://carboncleaningnigeria.setmore.com/services/

Thier website -

https://carboncleaningnigeria.setmore.com/services/

http://www.carboncleaningnigeria.com is decarbonizing engines for new owners of tokunbo cars. What their machine does is inject HHO (hydrogen) gas through the air intake and the gas burns with the petrol or diesel to decompose all the carbon buildup, from the inlet valves to the exhaust pipe. Results have been excellent. Engine noise reduction, better acceleration, zero jerking at high speed, less engine vibration. Try it. It's a service for any car over 25,000km

http://punchng.com/firm-introduces-vehicle-carbon-cleaning-to-nigeria/

https://www.vanguardngr.com/2018/03/sparrows-dynamic-introduces-decarbonizing-machine-nigeria/

Hear some good things about what it does to the engine in 30 mins without dismantling the engine. Launched by Carbon Cleaning Nigeria.

http://punchng.com/firm-introduces-vehicle-carbon-cleaning-to-nigeria/

https://www.vanguardngr.com/2018/03/sparrows-dynamic-introduces-decarbonizing-machine-nigeria/

The under-chassis or undercarriage jet washers are a good profit service for car washes.
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The tank jet washers are particularly great for cleaning enclosed containers and storage tanks.
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2 versions available with different quality:
1. Chinese version (made of iron) = N275,000
2. Swiss original version (made with Stainless steel) = N805,000
Swiss version is longer lasting and more robust.

uboma:
how much is the under-carriage wash?

I hope your business takes off. In future, as your business grows and car volume increases, the next step would be to upgrade to self-service equipment. You don't need to go for the fully automatic systems until your business is well established and you can forecast high wash volume.

emymeeky:


That's my dream carwash .But that would require a lot of funds . wish I could get one of your machines.

Anyway, this is my Carwash https://www.nairaland.com/3165674/recently-opened-carwash-business

We also have rotary surface cleaners.

Contact me at: [email]service@sparrowscws.com[/email] OR
Visit our website at: http://www.sparrowscws.com/
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Even more Car Wash Equipment Options

Undercarriage wash, tire cleaners and the cleaning spider

Contact me at: [email]service@sparrowscws.com[/email] OR
Visit our website at: http://www.sparrowscws.com/
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More Car Wash Equipment Options

We have a solution for every need.

Contact me at: [email]service@sparrowscws.com[/email] OR
Visit our website at: http://www.sparrowscws.com/
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CEILING, WALL BOOMS AND HP LANCES
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Hi,

Looking to start a car wash business? Looking for equipment for a small, medium or large-scale car wash business? Come to us at SPARROWS CAR WASH SYSTEMS. We have a solution for every need.

Contact me at: [email]service@sparrowscws.com[/email] OR
Visit our website at: http://www.sparrowscws.com/
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PRESSURE WASH MACHINES
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Hi

Our German-built car and bus wash systems includes rollovers, self-service stations and wash tunnels from Otto Christ AG, Germany. Please get in touch for more information and pricing. Prices are comparative to Chinese models. Our automatic car wash systems are known for their ruggedness and long service life.

A. ROLLOVERS OR IN-BAY AUTOMATIC (with friction brushes)
B. ROLLOVERS OR IN-BAY AUTOMATIC (touchless)
C. CAR WASH TUNNELS (CONVEYORIZED) - up to 120 cars per hours
D. SELF SERVICE STATIONS (COIN/TOKEN, RFID CARD or CREDIT CARD ACTIVATED)

CONTACT ME at: [email]service@sparrowscws.com[/email]
OR VISIT our WEBSITE at http://www.sparrowscws.com



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Hi

Our German-built car and bus wash systems includes rollovers, self-service stations and wash tunnels from Otto Christ AG, Germany. Please get in touch for more information and pricing. Prices are comparative to Chinese models. Our automatic car wash systems are known for their ruggedness and long service life.

A. ROLLOVERS OR IN-BAY AUTOMATIC (with friction brushes)
B. ROLLOVERS OR IN-BAY AUTOMATIC (touchless)
C. CAR WASH TUNNELS (CONVEYORIZED) - up to 120 cars per hours
D. SELF SERVICE STATIONS (COIN/TOKEN, RFID CARD or CREDIT CARD ACTIVATED)

CONTACT ME at: [email]service@sparrowscws.com[/email]
OR VISIT our WEBSITE at http://www.sparrowscws.com
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(Lagos, Nigeria, May 2016).

Sparrows Car Wash Systems, Nigeria’s No.1 complete vehicle wash centre solution, has today confirmed that its state-of-the-art new website is live at http://www.sparrowscws.com

The ultra-responsive, super-fast and mobile device friendly website is the latest string to the bow of the major player in the Nigerian wash centre market with a deal in place with global manufacturing giant, Otto Christ of Germany. Otto Christ has a long history of providing outstanding machinery in 55 countries since it was established in 1963.

The Sparrows Car Wash Systems team is delighted to offer an investment vehicle with its new car wash systems that recently received a massive confidence boost with backing from a major African petroleum firm, one of Nigerian’s biggest independent petroleum companies for pilot testing of the unique high-spec systems.

“Did you know that the global car wash market is worth $6 billion per year and that 8 million cars are washed each day? We are at the forefront of making this a national trend right here in Nigeria,” noted, Sope Babaniji, Managing Director, Sparrows Car Wash Systems. “Our stylish new website sets us apart and brings the world to us. It is a very exciting time to be involved in this rapidly expanding new business. Especially, as we have already attracted the attention of some of the biggest companies in all of Africa.”

The website expertly demonstrates every aspect of the business down to the variety of car wash systems available. The team in the background masterfully guides clients through a smooth process from concept to commission. Every team member in Nigeria has been meticulously trained to the highest standards by Otto Christ, Germany in installation, service and maintenance. Inspect: http://www.sparrowscws.com/ today.

Background:
Sparrows Dynamic Innovations Limited, better known as Sparrows Car Wash Systems, was established in Lagos in 2015 to provide the finest vehicle washing systems in Nigeria. The company holds the exclusive rights to use systems from the major German industry giant, Otto Christ. We are in the process of becoming Members of the International Car Wash Association. Visit our brand new website to explore more and become part of this exciting opportunity: http://www.sparrowscws.com/

At the start of a project, decisions related to equipment selection and set-up, set the stage for life-cycle equipment reliability and cost. The project team or engineers could plan the site setup and equipment using concrete technical information and know-how, thinking about the lifetime use of the equipment, or they may not. In many cases, cost cutting and construction or installation shortcuts affect the long-term reliability of the equipment and increase life-cycle costs. The lack of technical planning from the start results in high periods of unreliable operation; added maintenance, and modifications and workarounds to make the equipment perform as originally designed.

What if the technical know-how or elements required for planning life-cycle equipment reliability are not known, not addressed, or ignored during the project planning/design stage? Then there is every possibility that reliability, operating and maintenance budget, if it exists, and the expected equipment life would all be a huge gamble. While the project may be completed on schedule and under budget, is that what defines business success?

On the other hand, what if there was an engineering or technical plan in place that specified all the elements important to the business, short- and long-term, over the equipment’s life cycle? In this case, it is likely that the reliability, operating and maintenance costs, and planned life of the equipment, system or facility would contribute to business success.


Below are five important questions to help us begin thinking about implementing a life-cycle physical asset management system. Use them with your business management team, engineering group, and/or operations and maintenance supervisors.

1. What are the major equipment or assets used in your business supposed to do in support of your business goals?
2. Which key equipment puts the achievement of the business’ goals most at risk?
3. What processes are in place to assure that this equipment performs as expected throughout their planned life cycle?
4. What processes are missing that may be preventing these assets from performing as expected throughout their planned life cycle?
5. What are the life-cycle equipment management processes that should be established to guarantee the answer to the first question is predictably and consistently assured?

This is exactly what the ISO 55000:2014 Asset Management Standard is asking organizations to define: an asset-management system that covers the entire life cycle of physical assets.

According to ISO 55000:2014, an asset-management system is a set of interrelated and interacting elements of an organization, whose function is to establish the asset-management policy and asset management objectives, and the processes, needed to achieve those objectives. An asset-management system is used by the organization to direct, coordinate and control asset-management activities. (ISO 55000:2008, 2.4.3 & 2.5.1)

Life-cycle Reliability

Focusing on reliability and cost, the life cycle of the equipment can be broken down into many phases and activities. TO make this simple and concise, let’s point out the four important ones and look at elements of each that have a direct impact on reliability and cost.

A) Project Planning/Design Stage
Equipment planning and selection requires a technically knowledgeable team who can think ahead, focusing on how the equipment will be used and how to incorporate life-cycle reliability and cost into the project design and planning. Remember that 95% of life-cycle costs are affected by decisions made at this stage.

In this stage, the critical elements required to assure the new equipment will perform as expected include:

i) Goals of the business (financial, expected equipment life, yes/no criteria)
ii) Business concept/set-up in terms of how operations will run, preventative maintenance plan, software and automated systems to be utilized, staffing levels, financial targets
iii) Management activities – involvement in project management, equipment selection, installation, start-up/commissioning, operations, maintenance, spare parts, and training.
iv) Engineering reviews – Operability engineering, maintainability engineering, and reliability engineering
v) Documentation – Records of detailed engineering drawings, diagrams, schematics, specifications, and calibrations.



B) Acquisition-Construction Stage
This stage involves putting the detailed design into action from procurement to equipment installation and testing to start-up/commissioning. A number of activities that influence this stage were initially defined in and influenced by the Planning/Design Stage.

In this stage, life-cycle reliability- and cost-critical elements required to assure the new equipment will perform as expected include:

i) Supplier engineering handoff to business operations personnel
ii) Installation, start-up/commissioning
iii) Identification of pre-startup maintenance requirements
iv) Development of operations and maintenance work methods
v) Definition of job skills and knowledge requirements
vi) Maintenance control systems (CMMS, EAM)
vii) Maintenance, spare parts, QA/QC, material handling, training facilities
viii) Critical spare parts, consumables, inventory levels, management systems
ix) Documentation – detailed machine drawings, diagrams, schematics, specifications, calibrations, operation instructions, maintenance and repair instructions, troubleshooting charts, bills of materials
x) Initial workforce recruiting, screening, hiring, on-boarding, training

C) Operation-Maintenance Stage
This is the longest equipment life-cycle stage. While the first two stages may have been successful, it is the Operation-Maintenance Stage that proves the concept over and over again. This is also the phase where the asset-management system endures.

In this stage, life-cycle reliability- and cost-critical elements required to assure the new design will perform as expected include:

i) On-going workforce development – recruiting, screening, hiring, on-boarding, training standards
ii) Maintenance and repair work processes – planned, preventive, predictive, overhaul, repair, unplanned repair standards
iii) Spare parts management, inventory control standards
iv) Data gathering, analysis, reporting systems standards.

D) Decommissioning-Disposal-Restoration Stage
Think of this as an end-of-life stage that encompasses decisions and actions regarding the next steps for the equipment. It can be as involved as decommissioning and disposal of materials or as simple as surplus or scrap sales. There may also be cases where the equipment or sub-components and major equipment items can be reconditioned, restored, or repurposed.

Where are you now?

Life-cycle reliability, costs, and asset management are all highly interrelated and interconnected. Therefore, achieving your business goals in a consistent manner is dependent on an asset-management system that establishes and deploys the policy and objectives along with the processes necessary to achieve those objectives.

Planning new projects? Great: You’re in the Project-Design or Acquisition-Construction Stages.

Already in the Operation-Maintenance Stage? Don’t worry: It’s not too late to begin your life-cycle asset management journey. Pay attention to the elements listed for this stage. In the meantime, look back at elements of the previous stages and begin fleshing them out with an effective asset management system in mind.

For more information, visit Sparrows Car Wash Systems at http://www.sparrowscws.com

Sparrows Vehicle Wash Systems is the complete vehicle wash center and an independent equipment provider based in Lagos, Nigeria with operations across Nigeria. We have a strong portfolio of innovative wash systems for manual or automatic (roll-over/tunnel) car wash systems.

The manual car wash equipment includes the high-pressure lances (or hoses), foam and brush lances, chemical regulator (for foam or other wash chemicals), ceiling boom to mounting high-pressure supply hose above ground and other accessories including pumps.

The automatic car wash equipment includes the roll-over car and bus wash systems and also the conveyorized car wash tunnel.

Our relationship with our supplier allows us to be responsive to our customer's needs through "fit-for-purpose" solutions.


Mission
Our mission is the advancement of vehicle wash systems and services that creates a better society as a result of partnerships with our customers.


Vision
To be the national leader in vehicle wash systems and a company that is always a model to benchmark by its Excellence of Operations.


Core Values
1. Credibility
2. Customer Satisfaction
3. Quality of Work
4. Professionalism
5. Transparency
6. Collaboration and Partnership

If you need advice in setting up your car wash business. Contact us at http://www.sparrowscws.com/

Top 7 Maintenance Tips for Automatic Car Wash Equipment

When car wash machine breaks down or malfunctions, businesses may be required to halt operations, leading to greater loss of revenue than just the cost of the equipment repairs or spare part replacement.

This is where an effective maintenance plan can ensure your car wash remains operational and profitable. After all this is the ultimate goal of every car wash operator or business owner.

A sound maintenance plan, achieved through regular employee awareness training and effective maintenance systems, is critical for smooth car wash operations, and in turn happy customers. And, although this concept might seem overwhelming and even costly to sufficiently sustain, the positives of developing an effective plan outweigh the negatives.

Many times, maintenance is simply looked at as a cost to reduce. And while businesses don't want to waste money, developing a sound maintenance plan should be seen as a way to protect your equipment investment.

Preventative maintenance costs should be an integral part of business, and the price of performing the maintenance prior to failure will represent a smaller increase in cost per car compared to the damage done to your equipment (and reputation) when you have to shut down for hours or even days to repair a failure. It isn't Murphy's law that will cause equipment failure on your busiest wash day - it's the extra stress on the equipment that naturally occurs that will force you to down tools.

There are many CMMS software (computerized maintenance management systems) out there that when implemented can be an effective preventive maintenance tool. According to Wikipedia, "CMMS is software that is used to schedule and record operation and preventive/planned maintenance activities associated with facility equipment. CMMS can generate and prioritize work orders and schedules for staff to support 'trouble" calls and to perform periodic/planned equipment maintenance".

Combining the use of a suitable CMMS and a long-term employee training program are required ingredients to effectively implement the 7 maintenance tips below.

The 7 Maintenance Tips
1. Read Manual
2. Create a Schedule
3. Develop Maintenance trends
4. Examine Equipment closely
5. Consider the Upgrades
6. Train Employees
7. Establish Accountability

For more information, visit Sparrows Car Wash Systems at http:// www.sparrowscws.com

Supporting image on LinkedIn Pulse:

Unfortunately for the Nigerian worker, management skills are not always taught in the way they should be. Many books and articles have been written on the subject, but most management skills are most powerfully taught on the ground, experientially. As a result, new managers, for better or for worse, often just mimic what their former managers did when they were under their charge. Many an employee has been subject to a difficult manager, and while these experiences are certainly unpleasant, they’re also learning opportunities for those who wish to avoid the mistakes of those who have come before. Here are some habits inspired by bad bosses of my past to avoid practicing in management:

Being overly controlling: Managers who enjoy their status can often be overly controlling. Whether it’s micromanaging...

Read rest of the article - http://discoverlagoscity.com/will-a-bad-boss-make-you-a-bad-boss/

We need knowledgeable & experienced web entrepreneurs to partner with us to develop DiscoverLagosCity.com to the next big thing in Lagos.

Contact me on [email]editor@discoverlagoscity.com[/email] or [email]discoverlagoscity@gmail.com[/email]

Looking forward to hearing from you. Let's make some good business. Will share a summary of the business plan with qualified business-minded dudes.