₦airaland Forum

Industrial engineers are tasked with formulating the most effective ways of using people, machines, materials, information, and energy to produce a product or provide a service. Industrial engineers strive to balance management goals with operational performance. They meet the objectives through effective management of people, methods of business organization, and use of technology. Typically, industrial engineers work in manufacturing industries.

All Applicants should forward their CV to email adthis dress:rubbyolmes@gmail.com

1) Administer compensation, benefits and performance management systems, and safety and recreation programs.

2) Identify staff vacancies and recruit, interview and select applicants.

3) Allocate human resources, ensuring appropriate matches between personnel.

4) Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.

5) Analyze training needs to design employee development, language training and health and safety programs.

6) Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.

7) Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.

Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.

9) Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.

10) Contract with vendors to provide employee services, such as food service, transportation, or relocation service.

All Applicants should forward their CV to this email address:rubbyolmes@gmail.com

1) Collect, count, and disburse money, do basic bookkeeping and complete banking transactions.

2) Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.

3) Answer telephones, direct calls and take messages.

4) Compile, copy, sort, and file records of office activities, business transactions, and other activities.

5) Complete and mail bills, contracts, policies, invoices, or checks.

6) Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
All Applicants should forward their CV to this email address:rubbyolmes@gmail.com

• Job TypeFull Time
• QualificationBA/BSc/HND
• Location Lagos
• Job Field Administration / Secretarial

Job Description
• Handle customer inquiries/complaints both telephonically and by email
• Prepare and update applicable client records with relevant information on a timely basis
• Document client call enquiry/complaint in relevant call reporting templates and/or web tools
• Produce timely call sheet reports
Education and Experience
• Minimum of second class degree, lower division
• Proficient in the use of MS Office tools
• Must be able to communicate fluently in both French and English
• Communication in any Nigerian language would be an added advantage
• Knowledge of customer service principles and practices
• Some experience in a call center or customer service environment
• Good data entry and typing skills
Key Competencies
• Verbal and written communication skills
• Good listening and interviewing skills
• Problem analysis and problem solving
• Customer service orientation
• Ability to professionally handle complaints, even when working with unpleasant clients
• Organizational skills
• Attention to detail
• Resilience


All applicants should send their CV to rubbyolmes@gmail.com