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Responsibilities Manages recovery of overdue loan Contacting customers daily/weekly and informing them of their overdue loans. Following up with customers daily/weekly on previous payment redemption date Advising customers on the best payment options and negotiating suitable payment plans. Thoroughly understands assigned portfolio and product Responding to customer queries and escalating accordingly Maintaining accurate, up-to-date customer account information Reporting accurate customers feedback daily/weekly Preferred Experience Minimum Qualification: OND/HND/ B.Sc Previous experience in tele-collections or Customer Service will be an added advantage Strong Written, Communication and Negotiation Skills. Strong command of English Language and at least, one other local or international language Agile, Teachable and willing to learn Ability to collaborate with a team in a fast-paced environment. Attention to detail and strong Listening skills Persuasive, sales/marketing and analytical skills will be an added advantage Compensation Base Pay Variable Pay & Incentives that can earn you over NGN80,000 monthly HMO and Pension Other Benefits You can apply to join us by clicking here and we will be in touch for the next steps. https://mwanga.seamlesshiring.com/job/view/18 |
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Who is A Tele Collection Officer? A tele-collection officer Manages recovery of overdue loan Contact customers daily/weekly and informing them of their overdue loans. Follow up with customers daily/weekly on previous payment redemption date Advice customers on the best payment options and negotiating suitable payment plans. Thoroughly understands assigned portfolio and product Responds to customer queries and escalating accordingly Maintains accurate, up-to-date customer account information Reporting accurate customers feedback daily/weekly. How to be a good Tele-Collection Officer? You need to be an active listener Have good communication skills Be confidential and have good analytical skills Be empathetic and persuasive Pay attention to details At Mwanga Limited, we train individuals to be agile and collaborate with a team in a fast-paced environment using these skills. Mwanga Limited helps businesses recover outstanding loans from its customers through ethical means and innovative technology. To join us today click on the link below and we will be in touch for the next steps. https://mwanga.seamlesshiring.com/job/view/18 Compensation Base Pay Variable Pay & Incentives that can earn you over NGN80,000 monthly HMO and Pension Other Benefits |
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Who is A Tele Collection Officer? A tele-collection officer Manages recovery of overdue loan Contact customers daily/weekly and informing them of their overdue loans. Follow up with customers daily/weekly on previous payment redemption date Advice customers on the best payment options and negotiating suitable payment plans. Thoroughly understands assigned portfolio and product Responds to customer queries and escalating accordingly Maintains accurate, up-to-date customer account information Reporting accurate customers feedback daily/weekly. How to be a good Tele-Collection Officer? You need to be an active listener Have good communication skills Be confidential and have good analytical skills Be empathetic and persuasive Pay attention to details At Mwanga Limited, we train individuals to be agile and collaborate with a team in a fast-paced environment using these skills. Mwanga Limited helps businesses recover outstanding loans from its customers through ethical means and innovative technology. To join us today click on the link below and we will be in touch for the next steps. https://mwanga.seamlesshiring.com/job/view/18 Compensation Base Pay Variable Pay & Incentives that can earn you over NGN80,000 monthly HMO and Pension Other Benefits |
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Responsibilities Manages recovery of overdue loan Contacting customers daily/weekly and informing them of their overdue loans. Following up with customers daily/weekly on previous payment redemption date Advising customers on the best payment options and negotiating suitable payment plans. Thoroughly understands assigned portfolio and product Responding to customer queries and escalating accordingly Maintaining accurate, up-to-date customer account information Reporting accurate customers feedback daily/weekly Preferred Experience Minimum Qualification: OND/HND/ B.Sc Previous experience in tele-collections or Customer Service will be an added advantage Strong Written, Communication and Negotiation Skills. Strong command of English Language and at least, one other local or international language Agile, Teachable and willing to learn Ability to collaborate with a team in a fast-paced environment. Attention to detail and strong Listening skills Persuasive, sales/marketing and analytical skills will be an added advantage Compensation Base Pay Variable Pay & Incentives that can earn you over NGN80,000 monthly HMO and Pension Other Benefits You can apply to join us by clicking here and we will be in touch for the next steps. https://mwanga.seamlesshiring.com/job/view/18 |
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TELE-COLLECTION OFFICER Responsibilities Manages recovery of overdue loan Contacting customers daily/weekly and informing them of their overdue loans. Following up with customers daily/weekly on previous payment redemption date Advising customers on the best payment options and negotiating suitable payment plans. Thoroughly understands assigned portfolio and product Responding to customer queries and escalating accordingly Maintaining accurate, up-to-date customer account information Reporting accurate customers feedback daily/weekly Preferred Experience Minimum Qualification: OND/HND/ B.Sc Previous experience in tele-collections or Customer Service will be an added advantage Strong Written, Communication and Negotiation Skills. Strong command of English Language and at least, one other local or international language Agile, Teachable and willing to learn Ability to collaborate with a team in a fast-paced environment. Attention to detail and strong Listening skills Persuasive, sales/marketing and analytical skills will be an added advantage Compensation Base Pay Variable Pay & Incentives that can earn you over NGN100,000 monthly HMO and Pension Other Benefits You can apply to join us by clicking here and we will be in touch for the next steps. https://mwanga.seamlesshiring.com/job/view/18 |
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TELE-COLLECTION OFFICER Responsibilities Manages recovery of overdue loan Contacting customers daily/weekly and informing them of their overdue loans. Following up with customers daily/weekly on previous payment redemption date Advising customers on the best payment options and negotiating suitable payment plans. Thoroughly understands assigned portfolio and product Responding to customer queries and escalating accordingly Maintaining accurate, up-to-date customer account information Reporting accurate customers feedback daily/weekly Preferred Experience Minimum Qualification: OND/HND/ B.Sc Previous experience in tele-collections or Customer Service will be an added advantage Strong Written, Communication and Negotiation Skills. Strong command of English Language and at least, one other local or international language Agile, Teachable and willing to learn Ability to collaborate with a team in a fast-paced environment. Attention to detail and strong Listening skills Persuasive, sales/marketing and analytical skills will be an added advantage Compensation Base Pay Variable Pay & Incentives that can earn you over NGN100,000 monthly HMO and Pension Other Benefits You can apply to join us by clicking here and we will be in touch for the next steps. https://mwanga.seamlesshiring.com/job/view/18 1 Share
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Location - Maryland, Lagos Responsibilities Manages recovery of overdue loan Contacting customers daily/weekly and informing them of their overdue loans. Following up with customers daily/weekly on previous payment redemption date Advising customers on the best payment options and negotiating suitable payment plans. Thoroughly understands assigned portfolio and product Responding to customer queries and escalating accordingly Maintaining accurate, up-to-date customer account information Reporting accurate customers feedback daily/weekly Preferred Experience Minimum Qualification: OND/HND/ B.Sc Previous experience in tele-collections or Customer Service will be an added advantage Strong Written, Communication and Negotiation Skills. Strong command of English Language and at least, one other local or international language Agile, Teachable and willing to learn Ability to collaborate with a team in a fast-paced environment. Attention to detail and strong Listening skills Persuasive, sales/marketing and analytical skills will be an added advantage Compensation Base Pay Variable Pay & Incentives that can earn you over NGN100,000 monthly HMO and Pension Other Benefits You can apply to join us by clicking here and we will be in touch for the next steps. https://mwanga.seamlesshiring.com/job/view/18 |
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Massive Recruitment for Tele - Collection Officers Location - Maryland, Lagos Responsibilities Manages recovery of overdue loan Contacting customers daily/weekly and informing them of their overdue loans. Following up with customers daily/weekly on previous payment redemption date Advising customers on the best payment options and negotiating suitable payment plans. Thoroughly understands assigned portfolio and product Responding to customer queries and escalating accordingly Maintaining accurate, up-to-date customer account information Reporting accurate customers feedback daily/weekly Preferred Experience Minimum Qualification: OND/HND/ B.Sc Previous experience in tele-collections or Customer Service will be an added advantage Strong Written, Communication and Negotiation Skills. Strong command of English Language and at least, one other local or international language Agile, Teachable and willing to learn Ability to collaborate with a team in a fast-paced environment. Attention to detail and strong Listening skills Persuasive, sales/marketing and analytical skills will be an added advantage Compensation Base Pay Variable Pay & Incentives that can earn you over NGN100,000 monthly HMO and Pension Other Benefits You can apply to join us by clicking here and we will be in touch for the next steps. https://mwanga.seamlesshiring.com/job/view/18
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Massive Recruitment for Tele - Collection Officers Location - Maryland, Lagos Responsibilities Manages recovery of overdue loan Contacting customers daily/weekly and informing them of their overdue loans. Following up with customers daily/weekly on previous payment redemption date Advising customers on the best payment options and negotiating suitable payment plans. Thoroughly understands assigned portfolio and product Responding to customer queries and escalating accordingly Maintaining accurate, up-to-date customer account information Reporting accurate customers feedback daily/weekly Preferred Experience Minimum Qualification: OND/HND/ B.Sc Previous experience in tele-collections or Customer Service will be an added advantage Strong Written, Communication and Negotiation Skills. Strong command of English Language and at least, one other local or international language Agile, Teachable and willing to learn Ability to collaborate with a team in a fast-paced environment. Attention to detail and strong Listening skills Persuasive, sales/marketing and analytical skills will be an added advantage Compensation Base Pay Variable Pay & Incentives that can earn you over NGN100,000 monthly HMO and Pension Other Benefits You can apply to join us by clicking here and we will be in touch for the next steps. https://mwanga.seamlesshiring.com/job/view/18
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