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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Tele-collection Officer (187 Views)
Tele-collection Officer / Hiring! Tele-collection Officer / Tele-collection Officer Wanted(Entry-level Position) (2) (3) (4)
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Tele-collection Officer by Mhizzthemmy(f): 9:11am On Apr 07, 2022 |
Responsibilities Manages recovery of overdue loan Contacting customers daily/weekly and informing them of their overdue loans. Following up with customers daily/weekly on previous payment redemption date Advising customers on the best payment options and negotiating suitable payment plans. Thoroughly understands assigned portfolio and product Responding to customer queries and escalating accordingly Maintaining accurate, up-to-date customer account information Reporting accurate customers feedback daily/weekly Preferred Experience Minimum Qualification: OND/HND/ B.Sc Previous experience in tele-collections or Customer Service will be an added advantage Strong Written, Communication and Negotiation Skills. Strong command of English Language and at least, one other local or international language Agile, Teachable and willing to learn Ability to collaborate with a team in a fast-paced environment. Attention to detail and strong Listening skills Persuasive, sales/marketing and analytical skills will be an added advantage Compensation Base Pay Variable Pay & Incentives that can earn you over NGN80,000 monthly HMO and Pension Other Benefits You can apply to join us by clicking here and we will be in touch for the next steps. https://mwanga.seamlesshiring.com/job/view/18 |
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Applications Open For Software Engineering Training / Vacancy For Technical Operations Manager / Photographer Urgently Needed In Lekki, Lagos
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