₦airaland Forum

Job Description
Stalak Industries Limited (A Micro-finance Company), runs an informal banking and micro credit scheme catering to the bottom of the pyramid population of Nigeria.

In SIL, we believe that micro-finance is not charity. This is business: business with a social objective, which is to help people get out of poverty. With over 7years in the industry, SIL prides herself in reaching out to individuals at the bottom of the pyramid.
We are recruiting to fill the position of:

Job Title: Marketing Officer

Location: Lagos

Job Description
The prospective candidate will be responsible for the business development and selling the company’s product.
Also the candidate would be required to achieve the following:
Get new customers for the company.
Maintain an outstanding relationship with the customers.
Work with other members of staff in achieving the company’s goal and objectives.
Interface with customers on a daily basis.

Requirements
Candidate must have knowledge of micro-finance.
Candidate must have a minimum of HND upper credit in any field
Minimum of one year Marketing experience.

Application Closing Date
14th August, 2016.

How to Apply

Elkris Bio Health Foods, a reputable fast growing U.K Food Manufacturing company with head office in Lagos and operational branches nationwide. We package, market and distribute Elkris SuperOat throughout Nigeria. That's because Elkris SuperOat is produced and manufactured by our parent-company in the United Kingdom.

We are recruiting to fill the position below:

Job Title: Sales Representative

Locations: Lagos - Lekki, Ajah, lkorodu, Festac, Ojodu - Omole, Surutere, Ketu, lgando, lyana-Ipaja, lkoyi, lkeja, Ago-Palace Way; Port Harcourt, Rivers; Aba; Onitsha; Owerri; Delta; Benin; Abuja; Ibadan; Ogun


Qualifications
Candidates should possess SSCE, OND, HND, B.Sc qualifications.

Remuneration
Highly attractive and competitive.

Application Closing Date: 4th August, 2016.

Apply Here

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Application Closing Date: Not Specified.

Contact Solutions Limited (Consol) is the leading provider of Contact Centre Services & Customer Management Solutions in Nigeria. We offer a full range of services to drive sales growth, customer services and back office customer management operations.

At Consol we provide services that enhance customer relationships and develop projects that create loyal customers and profitability. Our consultants are experts in the field of customer relationship management and our large independent contact center facility enables us to deliver customized solutions to meet your requirements.

We are recruiting to fill the position below:

Job Title: Contact / Call Centre Agent (Wolof Speaking)

Location: Nigeria
Grade: Officer.


Job Duties/ Responsibilities/ Accountabilities
Handle customer complaints or enquiries via telephone, emails or text messages.
Provide customers with needed information and support
Make outbound calls.
Receive inbound calls
Ensure that customers/callers are satisfied.
Gather information from customers..
Consistently ensure call(outbound/inbound) quality
Contributes to team effort by accomplishing related results as needed.
Exhibiting competent product Knowledge.
Promote good listening skills.
Manage length of calls.
Utilize computer technology to handle high volume of calls
Work closely with Team leads, supervisors and call centre manger to ensure synergy and all time customer satisfaction
Adherence to call script and call centre policies.
Compile reports.

Educational Qualification
Minimum of B.Sc, HND or its equivalent in any field.

Minimum Experience:
Minimum of 1-2 years relevant work experience a the Contact Centre
Working knowledge of appropriate CRM software and understanding of the Contact center industry

Core Skills:
Communication (Wolof Language and English)
PC/personal productivity tools - Words for windows, Excel, PowerPoint ,Mailing
Excellent Communication Skills
Customer Service Skills
Excellent Telephone Etiquette
Listening Skills

Generic Skills:
Customer Orientation
Dealing with stress
Goal Orientation
Quality Orientation
Adaptability
Excellent Interpersonal Skills
Detailed
Resilience
Smartness
Integrity

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