Krosa is my Alma mater

okekechigozie: Its bad how A highly rated bank like FCMB will forcefully impose an electronic product on customers and use same means to debit the customer's money without his authority and consent, yet they have no clear explanation on the where about of my money.

I personally recommended many of my business associates to open accounts in FCMB but they are gradually loosing all of us due to this fraud in the name of mobile banking.

I opened my account 0435630019 with the zaria branch of this bank in 2008. After using the account for Four years, they sent me a message to welcome me to their FCMB Mobile. I never subscribed to the product.

I told my account officer, one mr. Adekoya that i did not ask for the mobile banking and i don't want it. He agreed to delete it.
But the next week, this same product was used to debit my account of 4,001,700 between 4th to 7th of October the same period.

I ran to the bank the next working day which is Monday and reported to the customer service lady and also to the manager. They claim to be
investigating but the investigation has neither ended nor returned my money to my account.

The loss has greatly affect ed my business and family. i have tried various appeals to this bank to refund my money but all i have is stories one year running.

I believe this bank should have integrity and the safety of our money should be their responsibility.
Despite their claim to uphold absolute integrity and honour promises, they are yet to fulfill this.

I am sure am not the only victim of this.

Many have been short changed and if care is not taken it will be happening to more people.

I never requested for the Mobile banking. i also found out that one needs a pin number and other details to use it.
I never used any of these but they debited me.
Its only the bank that has access to my account and owe the explanation.

Okeke CM

Mr. Chigozie, FCMB I know isn't trust worthy. Please do not mind any negative statement made by anybody concerning this issue. God will surely fight for you. If this didn't happen, who knows what would have happened. When one door closes another opens. Believe in God,blessings which worth more than #4m will come your way. The Lord is in control

carzola: Mr man, wheather u lost 4naira or 4milion, nairaland is not a court or a costomer complain center for your bank.. Is people like you that spoil this country and give us a bad reputation outside.... Or is this ur way of berggin for cheap sympertizers?

Corzola, I can see u have no human sympathy. Your fellow human lost huge amount of money n here u are talking trash. May u experience such, so that u will put d country in a better shape. Useless had-heartened foolish illiterate.