₦airaland Forum

DNDROID:
Wow really?
That's more like it!
And am getting two...along with all my buddies here...

Expensive guys can stay ALONEfoolishly dumb believing they are at the top!

Thanks bro!

thinko:
Bros abeg did u get dat info dat will be 16,495

DNDROID:
ofcourse na...
These people want to decieve innjoo into making the mistake that tecno made!

wicked people!
just because you make alot of careless money you think everything should be expensive!

they should go and buy the galaxy Note 3
its just #93k...
i have it for sale at #120k... Please tell them to rush now... Wise men from Mars! :-/

dawoyo:
Yeah I get you completely & that's why I never blamed them for the defect. I only blamed them for lack of communication. If you knew the process will take some time, why not be upfront with me & say Mr. the replacement will take a while say 1 to 2 months.‎ 
At least you have taken the time to explain to me & now, I'm better informed.  ‎
When next I call the customer care, I will know the right questions to ask & that's all thanks to you.‎

dawoyo:
I'm more angry because I was kept in the dark.
I kept calling to ask what the problem was even after I received an email on the 18th of September that the device was confirmed defective and that a replacement would be delivered to me asap.
So after waiting for over 2 weeks, I was like now what's wrong ‎& after series of calls, I was informed that there's no update on the device yet & that I should be patient. 
‎
Now I browsed Innjoo's website & saw d problem with my phone boldly written ‎"‎Bright lines or flickers on the LCD"‎ under the return policy as hardware problem & a valid claim for returns.
‎
If they had informed me that it might take a month or 2 months before a replacement is delivered, I would have been perfectly okay with that but instead nothing like that. As I'm typing this, there's no clear date when it will be replaced. I guess it might be 1 or 2 months time.‎

So when you say the way forward has been determined, pardon me if I do not share your optimism because I am not aware of any. I was only told a replacement will be issued over 3 weeks ago, a replacement I am yet to see. 

‎Boss I thank you jare for taking the time to read & even respond to my epistle.

dawoyo:
As soon as the phone was delivered to me, more than 10 of my colleagues requested for same phone and almost immediately, I discovered that the device was faulty. I called Jumia & due to how the customer care lady responded I had to tell my colleagues that they shdn't bother buying the phones oh. Majority of them wud have gone ahead to buy it from Jumia sef but when they realised I'm yet to get a replacement, they all just loose interest. That's credibility issue for jumia. Now imagine what those same people will tell others about ordering from Jumia. It takes so much (pain, money, time etc) to build up an organisation but it can take as little as N2.00 to destroy same company's goodwill/credibility. Now I bliv if this issue shd trend on twitter, a lot of persons will come out to state in 1 or 2 ways how Jumia has maltreated them and that wouldn't be good for their image. 
Anyways, it's just  N14,000 so it's really no biggie.

dawoyo:
I understand but I suggested I be given a voucher so that I can order for another innjoo's phone & my request was denied.
I requested for my money & they also said no. Moreover, I returned the phone on the 11th of September, that's over a month now. My brother I never try reach?

Honestly this is so frustrating. Is it that it is the same device I returned that must be given to me? I'm beginning to think that maybe Jumia took the phone for repairs!

Thank you by the way.

dawoyo:
Here's the order number: 302419582, I'd appreciate any assistance you can render.
I called them yesterday and I was told that the delivery guy will call me as soon as it is ready for pickup. Nai I kukuma rest for the matter.
This whole experience is an eye opener for me I swear. I won't eva buy anything nor advice my enemies to buy anything from jumia.

Segekesy:
nyayan Abuja

Heeboy94:
I've nuh started using my InnJoo fone yet, buh wah I noticed is dat the soft touch menu buttons are not showing lights..

Am just asking, maybe it's normal

Segekesy:
helo i need dat t1

badolee10: WOW.. Were Is Olaks

jorhney: am in akure , and u don't accept pay on delivery to akure

Lordaweezy: wow what about the i2?

SuperMartins: its nw out..see wat I told ya

jorhney: would love to get it .

Lordaweezy: Does the i2s support real otg unlike gionee m2

jorhney: @OlaksEinstein I thought u said Akure is not on jumai's list?

jorhney: so you cant come to akure so you cant come to akure

jorhney: isnt it pay on delivery on jumia?

jorhney: okay... do u take orders from ondo state?

Mystiq25: where can we preorder the i2s? I couldn't find on jumia

jorhney: bro do u know how much the T1 and i2s will cost?