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Macden Communications Limited is into the supply and distribution of beverages and is a major distributor for International Breweries PLC, Nigerian Breweries Limited, Guiness Nigerian Limited. We are recruiting to fill the position below: Job Title: Customer Care Service Representative Location: Ogba, Lagos Employment Type: Full-time Responsibilities Interact with customers to solve issues and questions about products, services and policies Maintain a positive and friendly tone with customers at all times Listen to customers' complaints and try to identify the cause of their problems Identify the appropriate response and strategy to solve customers' issues as quickly as possible Assist customers with the placement of orders, refunds or exchanges Place the customer at the center of the customer service experience. Requirements Interested candidates should possess relevant qualifications with years of work experience. Salary N180,000 - N200,000 / monthly How to Apply Interested and qualified candidates should send their CV through WhatsApp 81-612-666-89. |
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2A truly multicultural experience: you will have |
Perform basic check on the faulty units before replacement Store management: |
Greenlight Planet is a multinational, for-profit business that designs, distributes, and finances solar-powered home energy products, with an underserved population in mind: the 1.3 billion global consumers for whom the old-fashioned electrical grid is either unavailable or too expensive. Over a decade in business, the company is now a leading global brand in emerging markets across Asia and Sub-Saharan Africa. Greenlight’s Sun King™ products provide modern light and energy to 26 million people in more than 40 countries and have sold over 10.5 million products worldwide. We are recruiting to fill the position below: Job Title: female Customer care representative Location: Lagos/Abuja Employment Type: Accommodation inclusive. Permanent - Full Time Workplace type: Onsite Send CV to 0 8 1 6 1 2 six six 6,8 9 Whatsapp About the role The Sun King Experience Center Executive is task with overseeing the overall wellbeing of the experience center, inventory management and ensuring a high level of customer satisfaction. This role also assist the Sun King Experience Center Supervisor in generating sales prospect and converting them into actual sales. This role reports to the Solar Inverter Manager. Responsibilities Inventory management: Coordinate with warehouse to receive stock and keep track of inventory Issue out stocks to cash sales customers as per requirement Maintain an updated Goods Received and Goods Issued log online Perform daily cycle counts and monthly stock take Scan in and out Sun King inventory on a serial basis Communicate any inventory shortage, theft, or loss at the zonal warehouse Reports: Prepare daily on hand stock report for stakeholders use Report on daily issued out stock for replacement and or replenishment Repairs: Repairs and Spare Parts management Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks Perform basic check on the faulty units before replacement Store management: Ensure the center is well maintained tidy and that the store arrangement is per SKU. Ensure neatness and good ambiance of the experience center at all times. Observation of safety procedures to avert hazards at the experience center. Welcome walk-in customers and provide assistance as necessary. Requirements You might be a strong candidate if you: A Degree or its equivalent from a recognized institution in any related field. At least 1 years’ hands on experience in a related role. Effective verbal, communication and people skills. Is able to demonstrate high levels of integrity with a proactive and positive attitude. A good customer centric attitude and focus. A team player spirit with high levels of flexibility. Possess good problem-solving skills. Ability to gauge client needs. Familiarity with MS Excel and MS Word What Sun King offers Professional growth in a dynamic, rapidly expanding, high-social-impact industry An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership. Salary N150,000 / Month. |
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Customer Service Officer Job QualificationBA/BSc/HND Location: Lagos Abuja with accommodation. Responsibilities Send CV via WhatsApp 8 1 6 1 2 six six six eight nine Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Provide accurate information about products, services, and company policies. Provide menus, explain daily specials, and answer questions about food and beverages Ensure orders are entered into the system and follow up on their status to ensure timely delivery. Monitor guests’ dining experience to ensure satisfaction and encourage feedback. Handle customer complaints and resolve issues promptly and effectively. Maintain up-to-date knowledge of company products and services. Provide product recommendations based on customer needs and preferences Collect and record customer feedback to identify areas for improvement. Work closely with the sales, marketing, and production teams to ensure customer satisfaction. Coordinate with logistics and warehouse teams to address order and delivery issues. Communicate special requests or dietary requirements to kitchen staff promptly. Assist in training new front-of-house staff on customer service standards. Stay updated on industry trends and best practices in customer service. Requirements B.Sc / HND from reputable institution Minimum of 1 year experience Ability to stay calm when customers are stressed or upset Excellent verbal and written communication skills Critical thinking and Customer centric Proximity to Surulere is Key |
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