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Re: This Thread Is Only For Aliexpress Shopper by Gherley(m): 9:50pm On Aug 13, 2021
Hello AliExpress shoppers, I received a watch on Tuesday I order in AliExpress last month. I received the watch with a broken glass. I try contacting the seller and he told me the glass broke during transportation but I can order for glass replacement from another store. He gave me the glass specs so that I can order for the watch glass replacement and I don't know the size of the glass I will order for. Please can anyone help me with the glass I will order for.
Here's the glass replacement specs;
Glass 35mm diameter
Division hole 36.8mm diameter
Glass thickness 1.4mm

Please help��
Re: This Thread Is Only For Aliexpress Shopper by Adefowowe89: 12:46am On Aug 14, 2021
Lixusheng:


You will never get it. It didnt show lagos air.. it was discarded by impc workers. I have experienced many of such. The issue is that the nipost workers can really explain the problem to you because they are dumb

Did you now open a dispute for it or what did you do. Cos I have arrival at destination too oo
Re: This Thread Is Only For Aliexpress Shopper by Ebubemg(m): 1:23am On Aug 14, 2021
ceaser:


I think that decision is left to the shipper or AliExpress team. AliExpress exclusively handled items may be shipped by a particular verified-as-reliable shipper. And "Speedaf" may soon be in line as a favourite option for AliExpress handled items, so tagged "AliExpress Standard Shipping" if they keep up their efficiency.

However for other sellers, among other reasons that affect their choice of shipper are price, proximity of their location to the shipper etc.

But more and more sellers may begin to opt for Speedaf. This is why I think so. A particular item I bought took 71 days to get to Nigeria on Singapore Post. I took delivery of the item 4 days ago. I was impressed by the performance that I decided to purchase another from exactly the same seller. I was willing to ignore the long shipping days in other to get that good item. I placed the another order 3 days ago. By yesterday, I was notified of shipping. But guess what? This time it is no longer on Singapore Post like the first time, but now on "Speedaf". This is still the same seller/shop changing his choice of a shipper within weeks.

Mind you, for the first item, I got billed 200 naira by NIPOST to collect it. I'm sure speedaf will deliver this second but same item from the same seller for free. But I will still keep my fingers crossed.

So except you categorically pay for express shipping like DHL, UPS etc, I think there is little you can do to influence the seller's choice of shipper.
Sellers using aliexpress standard shipping don't have a say on what shipping company will be use, that decision is up to aliexpress

1 Like

Re: This Thread Is Only For Aliexpress Shopper by Lixusheng(m): 5:10am On Aug 14, 2021
Adefowowe89:


Did you now open a dispute for it or what did you do. Cos I have arrival at destination too oo

Yes. Open a dispute later
Re: This Thread Is Only For Aliexpress Shopper by Mrviktor(m): 3:31pm On Aug 14, 2021
What does this mean oh.

It's 14 days now..

Should I go to post office ni

Re: This Thread Is Only For Aliexpress Shopper by jinka(m): 8:28pm On Aug 14, 2021
Guys pls is it safe for me to ship my items using AliExpress free shipping without encountering any issue atal?

Re: This Thread Is Only For Aliexpress Shopper by genius43(m): 8:29pm On Aug 14, 2021
jinka:
Guys pls is it safe for me to ship my items using AliExpress free shipping without encountering any issue atal?

No option is issue free, but AESS is safe
Re: This Thread Is Only For Aliexpress Shopper by jinka(m): 8:33pm On Aug 14, 2021
genius43:


No option is issue free, but AESS is safe

Ok I guess I just have to proceed with it and order

Thanks
Re: This Thread Is Only For Aliexpress Shopper by Olamak1(m): 11:24pm On Aug 14, 2021
Gherley:
Hello AliExpress shoppers, I received a watch on Tuesday I order in AliExpress last month. I received the watch with a broken glass. I try contacting the seller and he told me the glass broke during transportation but I can order for glass replacement from another store. He gave me the glass specs so that I can order for the watch glass replacement and I don't know the size of the glass I will order for. Please can anyone help me with the glass I will order for.
Here's the glass replacement specs;
Glass 35mm diameter
Division hole 36.8mm diameter
Glass thickness 1.4mm

Please help��

I'll advice you to open dispute ASAP and request for a full or partial refund ,whichever Aliexpress would grand you. The seller should have opted to send you another watch in place of the broken one ,yet he doesn't want to take responsibility for that. That's why he's asking you to buy the replacement glass from another store. Aliexpress sellers can be tricky sometimes . So, don't be fooled. Open dispute right away and attach the pictures of the watch together with the broken glass as evidence ,and then request for a refund of your money.

2 Likes 1 Share

Re: This Thread Is Only For Aliexpress Shopper by Olamlag(m): 12:22am On Aug 15, 2021
Gherley:
Hello AliExpress shoppers, I received a watch on Tuesday I order in AliExpress last month. I received the watch with a broken glass. I try contacting the seller and he told me the glass broke during transportation but I can order for glass replacement from another store. He gave me the glass specs so that I can order for the watch glass replacement and I don't know the size of the glass I will order for. Please can anyone help me with the glass I will order for.
Here's the glass replacement specs;
Glass 35mm diameter
Division hole 36.8mm diameter
Glass thickness 1.4mm

Please help��
happened to me years ago, I opened a dispute and the seller sent another which also broke I contacted him again and he agreed to refund but I told him not to bother.
Re: This Thread Is Only For Aliexpress Shopper by Nsayorbung: 8:34am On Aug 15, 2021
Gherley:
Hello AliExpress shoppers, I received a watch on Tuesday I order in AliExpress last month. I received the watch with a broken glass. I try contacting the seller and he told me the glass broke during transportation but I can order for glass replacement from another store. He gave me the glass specs so that I can order for the watch glass replacement and I don't know the size of the glass I will order for. Please can anyone help me with the glass I will order for.
Here's the glass replacement specs;
Glass 35mm diameter
Division hole 36.8mm diameter
Glass thickness 1.4mm

Please help��

Open a dispute first, let the seller refund the money. It broke in transit. That is no fault of yours.
Get a refund, check if the stress of getting the new glass will be worth it. What if it comes broken too. I'll advise, with the refund, buy from another store. Chat up the seller telling him ur previous experience. That if it breaks you will open a dispute. That will encourage them to package it well.

2 Likes

Re: This Thread Is Only For Aliexpress Shopper by Nsayorbung: 8:36am On Aug 15, 2021
Olamak1:


I'll advice you to open dispute ASAP and request for a full or partial refund ,whichever Aliexpress would grand you. The seller should have opted to send you another watch in place of the broken one ,yet he doesn't want to take responsibility for that. That's why he's asking you to buy the replacement glass from another store. Aliexpress sellers can be tricky sometimes . So, don't be fooled. Open dispute right away and attach the pictures of the watch together with the broken glass as evidence ,and then request for a refund of your money.

Also screenshot the seller's irresponsible message as evidence. Go for full refund.
Re: This Thread Is Only For Aliexpress Shopper by Gherley(m): 9:18am On Aug 15, 2021
Olamak1:


I'll advice you to open dispute ASAP and request for a full or partial refund ,whichever Aliexpress would grand you. The seller should have opted to send you another watch in place of the broken one ,yet he doesn't want to take responsibility for that. That's why he's asking you to buy the replacement glass from another store. Aliexpress sellers can be tricky sometimes . So, don't be fooled. Open dispute right away and attach the pictures of the watch together with the broken glass as evidence ,and then request for a refund of your money.

Thank You Bro, I have already open dispute yesterday after this your advice. Thanks
Re: This Thread Is Only For Aliexpress Shopper by Gherley(m): 9:19am On Aug 15, 2021
Olamlag:
happened to me years ago, I opened a dispute and the seller sent another which also broke I contacted him again and he agreed to refund but I told him not to bother.

Thank You, I opened the dispute yesterday.
Re: This Thread Is Only For Aliexpress Shopper by Gherley(m): 9:21am On Aug 15, 2021
Nsayorbung:


Open a dispute first, let the seller refund the money. It broke in transit. That is no fault of yours.
Get a refund, check if the stress of getting the new glass will be worth it. What if it comes broken too. I'll advise, with the refund, buy from another store. Chat up the seller telling him ur previous experience. That if it breaks you will open a dispute. That will encourage them to package it well.

Thank You for the advice. Without this thread many of us will keep loosing their money to this sellers.

1 Like

Re: This Thread Is Only For Aliexpress Shopper by Gherley(m): 9:22am On Aug 15, 2021
Nsayorbung:

Also screenshot the seller's irresponsible message as evidence. Go for full refund.

Thank You, I already screenshot all the chat with the seller and upload it when opening the dispute. Thanks
Re: This Thread Is Only For Aliexpress Shopper by ceaser: 9:40am On Aug 15, 2021
aieromon:


Refund goes right back into the card.

Okay. Thanks.

solelymade:


They are just a lazy and nonchalant group of people, until there comes an efficient technical partner for Aliexpress, I'm sure they won't change. Later, when sales don't come and Govt is forced to sack them or sell them to a private hand, who inadvertently will have to sack many of them, they won't regret their actions.

See my order trail too, China to Nigeria was just 2 weeks and since then NPS hasn't moved an inch. I have been to the PO twice and my supervisor too has been there once because he doubted the order ever existed.

Imagine. Well the FG has begun implementation of unbundling NIPOST into two arms (Microfinance Bank and Postal services arm), I think. I fear theysoon may go the way of NITEL and NEPA dem.

genius43:


This unregistered packages tracking usually ends once it gets to the airport. And usually takes longer than registered items to be delivered.

Be mindful of shipping methods when placing an order.

Agreed that unregistered parcels OCASSIONALLY take a little longer than registered, so what would you say about mine being Registered Singapore Post and still on transit for 71 days? The underlying problem here is that NIPOST is shirking their responsibility.

Lixusheng:


You will never get it. It didnt show lagos air.. it was discarded by impc workers. I have experienced many of such. The issue is that the nipost workers can really explain the problem to you because they are dumb

By "discarded" you mean it was returned back to the seller or simply literarily thrown away? If that's the case, I hope AliExpress team will be smart enough to inteprete that and rule in my favour once I open a trade dispute.

What did you see in that screenshot that indicated "discarded", make I learn too.

Adefowowe89:



Are you in Lagos?

Nope.
Re: This Thread Is Only For Aliexpress Shopper by ceaser: 9:53am On Aug 15, 2021
Ebubemg:

Sellers using aliexpress standard shipping don't have a say on what shipping company will be use, that decision is up to aliexpress

Both tracking numbers indicate it is being handled by "Speedaf".

Re: This Thread Is Only For Aliexpress Shopper by ceaser: 10:00am On Aug 15, 2021
Olamak1:


I'll advice you to open dispute ASAP and request for a full or partial refund ,whichever Aliexpress would grand you. The seller should have opted to send you another watch in place of the broken one ,yet he doesn't want to take responsibility for that. That's why he's asking you to buy the replacement glass from another store. Aliexpress sellers can be tricky sometimes . So, don't be fooled. Open dispute right away and attach the pictures of the watch together with the broken glass as evidence ,and then request for a refund of your money.


You spoke what I exactly have in mind. Even if the seller won't want to send a whole wristwatch as replacement (which is the ideal thing the buyer must insist on), the least he could do was to send him a replacement glass on his own tab, not the buyer's.

He probably packed the wrist watch shoddily. If it was well packaged with styrofoam, then placed inside a cardboard box and then the box further wrapped with more foam materials, it wouldn't have broken that easy.

2 Likes

Re: This Thread Is Only For Aliexpress Shopper by mrcrabs(m): 1:09pm On Aug 15, 2021
Good day guys, I have a package which is on free shipping when I tracked it, it showed "delivered to shipping company in destination country " is there any chance of me getting a call from the PO? or its just lie lie, I used cainiao for special goods though...
Re: This Thread Is Only For Aliexpress Shopper by Nsayorbung: 3:00pm On Aug 15, 2021
mrcrabs:
Good day guys, I have a package which is on free shipping when I tracked it, it showed "delivered to shipping company in destination country " is there any chance of me getting a call from the PO? or its just lie lie, I used cainiao for special goods though...

They are just about shipping it. It has not reached Nigeria yet.
Re: This Thread Is Only For Aliexpress Shopper by genius43(m): 3:45pm On Aug 15, 2021
...
Re: This Thread Is Only For Aliexpress Shopper by mrcrabs(m): 4:46pm On Aug 15, 2021
Nsayorbung:


They are just about shipping it. It has not reached Nigeria yet.

See what I meant here

Re: This Thread Is Only For Aliexpress Shopper by Gbagura: 5:28pm On Aug 15, 2021
mrcrabs:


See what I meant here

If the tracking start with NG, that's speedaf. You will get your item at doorstep.
Re: This Thread Is Only For Aliexpress Shopper by genius43(m): 6:04pm On Aug 15, 2021
mrcrabs:


See what I meant here


What did the tracking number start with?
Re: This Thread Is Only For Aliexpress Shopper by mrcrabs(m): 6:15pm On Aug 15, 2021
genius43:


What did the tracking number start with?

First tracking started with "LP", then the new one started with "UA" the stuff is under 2usd just want to know if it will come or not because I read about peoples ordeal here on this issue....

Thanks
Re: This Thread Is Only For Aliexpress Shopper by genius43(m): 6:15pm On Aug 15, 2021
mrcrabs:


First tracking started with "LP", then the new one started with "UA" the stuff is under 2usd just want to know if it will come or not because I read about peoples ordeal here on this issue....

Thanks

It should come.
Re: This Thread Is Only For Aliexpress Shopper by mrcrabs(m): 6:17pm On Aug 15, 2021
genius43:


It should come.

Okay, thanks
Re: This Thread Is Only For Aliexpress Shopper by tpben: 7:01pm On Aug 15, 2021
Gbagura:
If the tracking start with NG, that's speedaf. You will get your item at doorstep.


Those guys called me to pick up my parcel over a month ago and I didn't go thinking they were scammers.

The parcel did not reach its final destination (address on the parcel) but I was called to come to my capital city for collection which was unusual.

I learnt about speedaf today and did a Google search and saw where I could track items on their website. Tracking the parcel, it SEEMS that they have returned it, stating the same reason that I rejected the the parcel.

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