Ikeja Electric Distribution Company has touched up its IE mobile app with advanced features to improve customers’ experience and deliver better service.

The upgrade on the multi-purpose app was unveiled by the Chief Executive Officer (CEO) at the DisCo, Mrs Folake Soetan.

According to her, the new features on the IE app will allow for a seamless user experience such as making inquiries, checking and paying bills, reporting/resolving complaints and also contacting customer care representatives without visiting any of its offices.


“The upgraded IE mobile app comes with numerous functionalities that offer secured transactions, prompt services, and unique user-experience. It is a mobile app positioned as a one-stop-shop for customers to interact with Ikeja Electric for prompt responses,” Mrs Soetan said.

She also added that the latest version of the app epitomizes the company’s innovative approach in bringing development to the power sector and is part of Ikeja Electric’s goal in using technology to deliver a quality customer experience.


“The latest IE mobile app is a demonstration that the company is forward-thinking, innovative and customer-centric. We are a vibrant brand. We are bold and excited to always aim for greatness in order to bring development to the power sector.

“We dare to consistently improve our services in order to improve customer experience and achieve better results,” she said.

According to the Ikeja Electric CEO, the latest version of the mobile app is currently available for download on the Google play store for Android users, and iOS Store for iPhone users.

Source: https://businesspost.ng/brands-products/ikeja-electric-upgrades-mobile-app-for-better-service/

Amazing development?
Bad move for POS agents






E remain LAWMA

Shellsploit:
Amazing development?
Bad move for POS agents






E remain LAWMA

And NURTW, Agberos, etc

I downloaded and gave it a try 2 days ago. The customer service rep in the live chat was swift to respond and very helpful.

Meanwhile there is flood in Ariara International Market in Abia I beg who do us this thing, Ibos call out your leader the same way you shout Tinubu

Edit:
They will be here to badmouth Lagos but their leaders are too dumb to do simple drainage system.

Mtcheeeeew!

Good

Very Good development.
Anything to move our darling nation forward is all we want @MANNA.
A better Nigeria all around is all we want @[b][/b]. .
Slow and steady we will get to the country of our dreams.
God bless Nigeria.

In the same vein......

Works perfectly well

With their high bills

Ok

Can we download now?

ok

Nice

This is a great move for consumers

I've been using it for a while now and it's a really useful app, besides just buying electricity but resolving issues

IBEDC where ur own....

The day wey I don go carry cutlass say I go cut one of dere Staff head na since dat day IBEDC people don dey fear me....

u go dey bring bill come person house wetin person no use I go come dey pay half of it cos daz what I can afford u go come carry ladder come my doormot say u wan cut my light cos I'm not paying my full bill why not reject my money wen I come pay u colet am finish u wan come chance me dey tell me anoda story....

That’s good to know. We can now pay electricity bills from the comfort of our homes.

It's a good initiative

When the Oga at the top pikin don go learn app development, him papa Don carry contract give am, you de develope app when light never dey....

pleas i have cheap laptops for Bet9ja shop,schools and offices (also good for personal use) ...from 30k up...all fuctions working perfectelly with warranty ...call or whatsapp .0.9.0*1105**57**58 , lets deal

Niswayne19:
That’s good to know. We can now pay electricity bills from the comfort of our homes.

And when u get issues no need to visit their office, just chat them from the comfort of your home

Have been using the App for quite sometime now. It's fast and easy to use. I can pay and manage my account all on my phone without having to visit their office.

I recommend it.

AngelicBeing:
And NURTW, Agberos, etc

And beggars app

SlyDev:
Meanwhile there is flood in Ariara International Market in Abia I beg who do us this thing, Ibos call out your leader the same way you shout Tinubu

Edit:
They will be here to badmouth Lagos but their leaders are too dumb to do simple drainage system.

Lol!
What is the correlation between this trash u spewed and the topic the OP wrote up there?
Going tru ur comments, seems Igbos contributed to making u so useless and unfortunate that u won't comment without mentioning them.
I don't blame the morons that flood here, I really blame the mgt of the forum.
There is no fucking tribe in this country without bad eggs, so why coming online to display ur wretchedness?

Is mobile app going to bring regular power supply?

Scamm

Niswayne19:
Ikeja Electric Distribution Company has touched up its IE mobile app with advanced features to improve customers’ experience and deliver better service.

The upgrade on the multi-purpose app was unveiled by the Chief Executive Officer (CEO) at the DisCo, Mrs Folake Soetan.

According to her, the new features on the IE app will allow for a seamless user experience such as making inquiries, checking and paying bills, reporting/resolving complaints and also contacting customer care representatives without visiting any of its offices.


“The upgraded IE mobile app comes with numerous functionalities that offer secured transactions, prompt services, and unique user-experience. It is a mobile app positioned as a one-stop-shop for customers to interact with Ikeja Electric for prompt responses,” Mrs Soetan said.

She also added that the latest version of the app epitomizes the company’s innovative approach in bringing development to the power sector and is part of Ikeja Electric’s goal in using technology to deliver a quality customer experience.


“The latest IE mobile app is a demonstration that the company is forward-thinking, innovative and customer-centric. We are a vibrant brand. We are bold and excited to always aim for greatness in order to bring development to the power sector.

“We dare to consistently improve our services in order to improve customer experience and achieve better results,” she said.

According to the Ikeja Electric CEO, the latest version of the mobile app is currently available for download on the Google play store for Android users, and iOS Store for iPhone users.

Source: https://businesspost.ng/brands-products/ikeja-electric-upgrades-mobile-app-for-better-service/

INEC should come up with E-Voting App.

Not Nepa Bill App

Thief people

OctoberEleven:
I downloaded and gave it a try 2 days ago. The customer service rep in the live chat was swift to respond and very helpful.

The WhatsApp chat too was topnotch. Got an issue resolved immediately. Kudos IKEDC

Oldmansense:
Mtcheeeeew!

O P, are you jazzed?
We're you paid to do this dirty write- up?
Please don't be slaves to the wicked System.
For over 3-Weeks now around Ikorodu,no light. Everytime there is Grid -break-down,yet the Ikeja Discos is so terrible that most of the equipments since they were acquired from NEPA were dilapidated and never replaced! They were just collecting money, money from the happless Populace!
Shameful people everywhere!